Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I bought a lovely soft ballerina dill for my Granddaughter on her birthday, was very pleased with the quality. I had her name put on the skirt of the doll. Which was lovely. Only one thing, in the picture it said Happy Birthday across the chest of the doll, which I thought was standard, but when I received it wasn't on there, bit disappointed.”
Hi, thank you so much for your lovely feedback. We’re really pleased to hear you were happy with the quality of the ballerina doll and the personalisation on the skirt.
We’re very sorry for the disappointment regarding the Happy Birthday wording on the chest. We understand how that could be confusing if it appeared in the product image, and we truly appreciate you bringing this to our attention so we can review how this is displayed and described.
Thank you again for your kind comments and for choosing us for such a special birthday gift.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear that your parcel didn’t reach you. We completely understand how disappointing this must have been, especially at Christmas. Please get in touch with our customer service team so we can investigate this further and try to resolve the issue as quickly as possible. We appreciate you bringing this to our attention and hope we can make it right.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear that the personalisation on the headphones started to rub off so quickly. We completely understand how disappointing this must be. Thank you for sharing your feedback; we will pass this on to our team to help improve our products.
We can see that our customer service team has already been in touch and offered a resolution, and we hope this helps to make things right.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your lovely feedback! We’re thrilled to hear that the play tent kept your little one entertained for hours.
We appreciate your note about it being a bit fiddly to put up. We’ll pass that on to our team. It’s great to hear that, despite that, you feel it’s well worth it. Thank you.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Ordered personalised rucksacks for my great nephews. Speedy, accurate service with the gifts beautifully safeguarded in boxes which would double up as storage boxes with a wide range of applications. Very impressed.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear that you haven’t received your order. Please get in touch with our customer service team so we can look into this and resolve it for you as quickly as possible.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Lovely item, was a Xmas present for my granddaughter, so didn't unwrap all the tissue paper inside. Didn't realise there was an issue with one part of the roof until Xmas day. Emailed and explained and got such a quick reply. Express delivery on the replacement and a very happy granddaughter!
I always want to review when a company goes above and beyond. I was happy with the initial transaction, but so pleased with their response to the problem.
Things go wrong, mistakes happen, but it is how a company deal with them that is telling.
My 1st Years will definitely have me as a customer again and I will be singing their praises.”
Hi, thank you so much for taking the time to leave such a kind and thoughtful review.
We’re really pleased to hear that your granddaughter loved her Christmas present and we’re very glad we were able to resolve the roof issue quickly for you. Thank you again for your understanding, your lovely words, and for choosing My 1st Years. We look forward to welcoming you back again in the future.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I bought the Paddington Postbox for my little niece. She absolutely loves it! Shes not quite 1 yet but is already posting letters like crazy person! I love that there’s room for it to grow with her as it comes with magnets, chalk and shapes. So, as she grows there are new things for her to do.
It’s really well made, sturdy and super cute!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
