Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad you liked the big box, but we’re very sorry to hear that the doll’s dress arrived creased. We appreciate you taking the time to iron it for gifting and will pass your comments on to our team to help improve packaging in the future.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Good quality, fast delivery of personalised rucksack and water bottle. Only disappointment was the gift box all split along the crease. But the gifts inside were all good.”
Hi, thank you for your review! We’re delighted to hear that you’re happy with the personalised rucksack and water bottle.
We’re very sorry to hear about the gift box splitting along the crease. We completely understand how disappointing that can be. Please get in touch with us so we can help resolve this. We really appreciate your feedback and support!
Best regards, Aleksandra, Management Team, My 1st Years
“Really cute and good quality clothing and didn't charge a fortune for embroidery too. Will buy from here again! (No photos as already wrapped for Christmas)”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Back pack with name really good quality and very pleased with it. Liked the muslin cloths, shame only one was actually personalised, only noticed this in the description after purchase.”
Hi, thank you so much for your review! We’re really glad to hear that you’re pleased with the backpack and its quality.
We’re sorry for any disappointment regarding the muslin cloths. The product description does note that only one is personalised, but we understand how easily that detail can be missed. If you have any questions or need help with anything else, please feel free to reach out.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Ordering is so easy online. My order arrived as promised and in a beautiful box which I didn't expect. The little things certainly make all the difference.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Promp delivery and look like good quality products (not fully inspected as bought for a gift and I didn’t want to disturb fold them back up wrong). Well packaged and hoping they go down well with my grandchildren.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear that your order hasn’t arrived yet. Your order is still on its way. International delivery can sometimes take a little longer. It was cleared by the customs office yesterday, so it should arrive very soon. We really appreciate your patience and understanding.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Hi there we still haven’t received our parcel. There has been a lengthy delay with delivery. Evie are really not a great delivery company to be using as we have had this problem with some other deliveries this year”
Hi, we’re very sorry to hear about the delay with your parcel. International delivery can sometimes take a little longer than expected. If your order hasn’t arrived within the next 48 hours, please get in touch with us and we’ll be happy to help resolve the issue.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re so sorry to hear that you haven’t received your items. We’re looking into this for you. Please get in touch with us so we can resolve the issue as quickly as possible.
Best regards, Aleksandra, Management Team, My 1st Years
“Great.. no fuss. Lovely gifts, reasonable price. Delivered within a expected time. Would be great to have been able to select a later delivery date so you could order in advance.”
Hi, thank you so much for your lovely review! We’re really happy to hear that you were pleased with the gifts, pricing, and smooth delivery.
Thank you also for the suggestion about choosing a later delivery date. That’s really helpful feedback and something we’ll definitely take into consideration for the future. We appreciate your support and hope to see you again!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear this! According to our records, the personalisation was applied. If it is missing on your item, please get in touch with us and we’ll make sure to resolve it as quickly as possible.
Best regards, Aleksandra, Management Team, My 1st Years