Hi, thank you for your review! We’re glad you found the item sweet. We’re sorry it was smaller than expected, and we’ll pass your feedback on to help improve how we present our products online.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind feedback! We’re thrilled to hear you love the product and had a smooth ordering and delivery experience. We also appreciate your suggestion about the product description and will take it on board to make improvements.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your lovely feedback! We’re thrilled to hear that you love the blanket and that the font stands out nicely. We hope it brings lots of warmth and joy!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad to hear your backpack arrived promptly and that you like it. We appreciate your comments regarding the price and will take them on board as we continue to improve our products.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad your order arrived promptly and was well packaged. We appreciate your suggestion about smaller boxes for smaller items and will take it into consideration to help reduce waste.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad to hear you’re happy with your items. We really appreciate your comments and will pass your feedback on to the team.
Best regards, Aleksandra, Management Team, My 1st Years
“Loved the items. I ordered 2 personalised sets as gifts but was not given the option of adding another gift box. Both sets came in 1 box.
Item’s were beautiful and so cute. Loved them.”
Hi, thank you so much for your lovely review! We’re delighted to hear that you loved the personalised sets. They really do make such adorable gifts.
We’re sorry about the gift box issue. At the moment, an additional gift box has to be added separately, which is why both sets arrived in one box. We truly appreciate your feedback, and we’ll pass this along to our team to help improve the gifting options.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“The quality of the product that I ordered was excellent and the delivery time was as advertised. However I have ordered twice now a product which comes with a complimentary presentation box and on both occasions the box has been damaged which is disappointing.”
Hi, thank you for your feedback, and we’re delighted to hear that you were pleased with the quality of your product and the delivery time.
We’re very sorry to hear that the complimentary presentation box arrived damaged on both occasions. We’ll pass this feedback on to our team to help improve our packaging and ensure items arrive in perfect condition in the future.
Thank you again for taking the time to share your experience.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“Good quality, fast delivery of personalised rucksack and water bottle. Only disappointment was the gift box all split along the crease. But the gifts inside were all good.”
Hi, thank you for your review! We’re delighted to hear that you’re happy with the personalised rucksack and water bottle.
We’re very sorry to hear about the gift box splitting along the crease. We completely understand how disappointing that can be. Please get in touch with us so we can help resolve this. We really appreciate your feedback and support!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your review! We’re glad to hear that you’re pleased with the backpacks overall.
We understand your disappointment about the size difference. Our backpack styles do vary slightly in dimensions. We really appreciate your support and feedback!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your review! We’re delighted to hear that you love the dressing gown and that we were able to quickly correct the spelling.
We really appreciate your understanding and support!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your review! We’re glad we could quickly resolve the issue and get the correct order to you. We really appreciate your support and understanding!
Best regards, Aleksandra, Management Team, My 1st Years
