Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad to hear you like your travel case. We appreciate your comment regarding the size and will pass it on for future reference.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad you love the item and that our team was able to respond quickly to your query. We’ll also take your comments on the website wording on board to help make things clearer for future customers.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re so glad you’re happy with your order. We completely understand your point about pricing and will continue striving to offer the best value we can.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad you’re happy with the quality. While we’re based in England, we’re delighted to share our products with customers in Ireland and beyond.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad your order arrived on time. We hope your toddler loves the item. Their reaction is definitely the best measure of its value!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“The items were lovely but had a few quality issues with the personalised stockings (threads coming away and personalised doll, name peeling slightly but other than that great”
Hi, thank you for your honest feedback! We’re glad to hear you loved the items overall. We’re sorry to hear about the issues with the personalised stockings and doll. This is certainly not the standard we aim for. Your comments have been passed on to our production team to help improve quality. We really appreciate you taking the time to share your experience.
Best regards, Aleksandra, Management Team, My 1st Years
“Very nice personalised backpack and lunch bag although would have preferred it if the lunch bags personalisation was embroidered the same as the backpack, instead it is stuck on and not sure of its longevity.”
Hi, thank you for your feedback! We’re glad you like the backpack and lunch bag. We’re unable to embroider the lunch bags because doing so would damage the insulation inside, but the personalised stickers we use are of good quality and designed to last. We appreciate your understanding!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re glad you’re happy with your order! We’re sorry that the free gift didn’t arrive. Please contact our customer service team, and they’ll be happy to help get this sorted for you.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“This is a Christmas present, so it hasn’t been opened yet so we’ve no idea what the qualities like, but I mean it was a fast delivery. That’s all I can say.”
Hi, thank you for your feedback! We’re glad to hear your order arrived quickly. We hope the recipient loves it when it’s opened, and we’re confident you’ll be pleased with the quality.
Best regards, Aleksandra, Management Team, My 1st Years
“Great selection on website but unfortunately delivery was slow. I know this can’t be helped but was disappointed. Box arrived ripped and soaking wet but at least it didn’t damage the goods. Other than that I’m satisfied with purchases.”
Hi, thank you for your feedback! We’re glad to hear you’re satisfied with your purchases, though we’re very sorry for the slow delivery and the condition of the box on arrival. We appreciate your understanding and will take your comments on board to help improve our packaging and delivery experience in the future.
Best regards, Aleksandra, Management Team, My 1st Years
“Toybox bought for our great-grandson and delivered to his address. Our granddaughter hasn't put it together yet but days it looks lovely and good quality. However delivery was appalling. It was delivered to the wrong address and left outside an elderly bedridden women's house in full view. It was not even the same street and our granddaughter had make 2 trips with with her baby son in his pram to collect the 2 parcels.”
Hi, we’re very sorry to hear about the delivery issues and the inconvenience this caused. This is certainly not the experience we want for our customers, and we completely understand your frustration. We’re glad to hear that the toybox itself looks lovely and of good quality, and we’ll be reviewing this incident with our courier to help prevent it from happening in the future. Thank you for bringing this to our attention.
Best regards, Aleksandra, Management Team, My 1st Years
