“Bought Noahs Arc (Animal Arc) as Christening Gift for Grandson but was disappointed it didnt come in usual luxury box. It wasnt overly big but when emailed customer service they advised they dont do boxes that size, which surprised me considering the combination bundles. However I have been told my grandson loves the gift and has been happily playing with it this morning. I would definitely order from My 1st Years again but will make sure I know how it's boxed in the future”
Hi, thank you for your review! We’re delighted to hear that your grandson loves his Noah’s Ark and has been enjoying it.
We completely understand your disappointment about the box size. As our luxury boxes vary depending on the product and bundle, they aren’t always available for every item. We really appreciate your understanding and look forward to helping you find more perfect gifts in the future!
Best regards, Aleksandra, Management Team, My 1st Years
“The personalised backpack I ordered is absolutely gorgeous! Arrived promptly and in a lovely box! My grandson will look great on his first day of nursery!”
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your review! We’re glad to hear that you’re happy with the quality of the gifts and the prompt delivery.
We really appreciate your suggestion about having a choice of music in the carousel. We’ll definitely keep this in mind for future improvements. Thank you for your support!
Best regards, Aleksandra, Management Team, My 1st Years
“I bought two toy boxes. Admittedly I didn’t read the measurements but they were smaller than I would have liked but that’s my fault. The only thing I don’t like is that there are no covers for the screw heads that show on the outside of the box. Which makes them look unfinished. The quality is good.”
Hi, thank you for your review! We’re glad to hear that you’re happy with the quality of the toy boxes.
We understand your concerns about the visible screw heads. We’re unable to provide plastic caps as we aim to minimise small parts for safety reasons. We really appreciate your feedback and support!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“Really lovely items for the little people in your life. Quick delivery and beautifully packaged.
We bought the music table which is cute but I’m hoping the drum is stronger than it looks.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your review. We’re glad to hear that the item itself arrived safely, but we’re sorry that the gift wrap box was damaged in transit. We’ll pass your feedback on to help improve our packaging.
Sincerely, Aleksandra from the My 1st Years Management Team
“Easy to order.Fast delivery. Nice towelling robe but disappointed at sizing…on the small size for 4-5 yrs- narrow in the body. Been pleased in the past with everything else.”
Hi, thank you for your feedback! We’re glad to hear you found the ordering process easy and enjoyed the fast delivery. We’re sorry to hear that the sizing of the robe didn’t meet your expectations. Your comments are very helpful, and we’ll pass them on to our team to review for future sizing adjustments. We appreciate your continued support and hope to provide you with the perfect fit next time!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“It starts off cheap but soon as you have got the shipping on and personalised it it goes from like £18 to nearly £30 which is quite expensive if you have more than one child”
Hi, thank you for your feedback. We understand that the cost can increase with personalisation and shipping, especially when ordering for multiple children. Personalisation adds extra care and attention to each item, and shipping ensures it reaches you safely. We appreciate your comments and will keep them in mind as we strive to offer good value for our products.
Best regards, Aleksandra, Management Team, My 1st Years
“Gorgeous product, boxed so nicely!! The only thing i would suggest is not having next day delivery available as an option as was advised after placing that this isnt acheivable after i emailed chasing on where my order was and got it 5 days after I ordered and I paid for next day delivery.”
Hi, thank you for your feedback! We’re glad you love the product and the packaging. We’re very sorry for the confusion regarding next day delivery and that your order took longer than expected. We’ll review this to ensure clearer information is provided at checkout and improve the delivery experience in future.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad you loved the quality of the gifts. We’re sorry the gift box arrived split. Please get in touch with us, and we’ll be happy to help resolve this.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! 💛 We’re glad you find the product cute and appreciate your note about the personalisation. We’ll pass this on to help improve visibility for future items.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your review! We’re so glad you loved the item and that it arrived quickly. We totally understand the timing with sales; it seems to happen to the best of us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
