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My 1st Years Reviews

4.4 Rating 3,044 Reviews
83 %
of reviewers recommend My 1st Years

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Product is good quality, the personalisation was all correct. Lovely gift and delivered really quickly.
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Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Very basic, I am disappointed in this toy. If I hadn’t got the child’s name on it I would return it! You are paying for the name Peter Rabbit, this toy looks better in the pictures. My husband could have made this probably better.
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Posted 7 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 7 months ago
Fantastic customer service ~ We live our mud kitchen !
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Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Service, and product are good. Lovely packaging. Only disappointment to me was the size of the bag to hold the puzzle which had her name printed on. It was very small.
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Posted 7 months ago
Hi, thank you for your kind words about our product and packagin, we’re delighted you liked them! We’re sorry to hear that the bag size didn’t quite meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our products. If there’s anything else we can help with, please feel free to reach out. Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Good quality products beautifully packaged. Great for gifts. Good customer service.
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Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Good quality. Luxury feel. Decent price. Easy to contact customer service
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Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Love the soft toys for new babies really good quality and at a great price.
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Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Great service, lovely item
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Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Received a gift from My 1st Years and can’t stop buying their products since then. Great quality products and love the personalisation!
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
We ordered 4 personalised denim jackets for family and friends kids and they are so cute!!
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
I first heard of My 1st Years as I received a present for my daughter and since then yous have become my go to for presents for the kids within my friends and family circles. Best quality and the most special personalised items you can get! Would highly recommend to anyone!!
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Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Received a gift from My 1st Years and can’t stop buying their products since then. Great quality products and love the personalisation!
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
I've purchased from My 1st Years multiple times and have always been impressed. Their personalised items are consistently high quality, beautifully made, and always look lovely. Each product feels thoughtful and special, making them perfect for gifts or keepsakes. Highly recommend!
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Ordered gift for christening, which has been and gone and I have not gifted. Ordered on the 10th June has not arrived as stated within 5 working days.. Had response to email re this to date nothing more. Would like to know wher3 my order is especially as money taken out of my account.
Helpful Report
Posted 7 months ago
Hi, we’re very sorry to hear about the delay with your order and completely understand your frustration especially as it was intended for a special occasion. We’d like to clarify that we responded to your email immediately and offered a replacement three days ago. Unfortunately, the order was initially stuck in our system, which caused the delay. This has since been escalated, and the order has now been processed with express delivery. We’ve also passed your feedback to our IT team to help prevent similar issues in the future. We truly appreciate your patience and sincerely apologise for the inconvenience caused. Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
The website is easy to use and makes personalisation easy and straightforward. So many lovely quality products to choose from. Will definitely use again for gifts and personal items foe my own children.
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Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Amazing customer service the quality of the products I received were amazing will be ordering again
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
I bought a personalised backpack as a gift. It’s beautifully made and oh so cute! One thing I hadn’t realised is that it has little reflective strips too-what a good idea! It was super speedy arriving which is always a plus.
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Absolutely amazing service always from you guys! With both my children I have used this service, brilliant quality and always guaranteed to love. Will be ordering again!
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Great blanket and dressing gown for my niece and my babies and personalised too. Lovely material.. great price last forever. Best buys. Thankyou.
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Excellent customer service and a brilliant range of products. I ordered a backpack, which arrived quickly in a beautiful box. Price was excellent and bag is really good quality. The personalised name I requested looks good and the child loves it. I would highly recommend buying from this brand as prices and products are great.
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
My 1st Years is rated 4.4 based on 3,044 reviews