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My 1st Years Reviews

4.4 Rating 3,881 Reviews
83 %
of reviewers recommend My 1st Years

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Fabulous company, everything I’ve bought from them is excellent quality and all beautifully packaged in their gorgeous turquoise boxes. Highly recommend My 1st Years
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Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Amazing products. Very happy with my order and would definitely recommend. Love the personalised element and will purchase again in future.
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Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Fast shipping and beautiful merch!! Loved the rocket backpack and the water bottle.
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Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
What a wonderful company! So glad I came across it. i ordered a little dressing gown. The wrong size (my mistake) arrived. I rang to resolve the issue and a replacement arrived the next day. Lovely person on the phone. I will certainly buy again and tell all my friends.
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Great website, lovely items and fab quality
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Terrible. I waited 3 days for my delivery. Even though I had paid for a premium service for delivery. Not happy with this company!
Helpful Report
Posted 1 year ago
Hi, we’re very sorry to hear that your delivery didn’t arrive as quickly as you expected. Please note that next-day delivery applies to working days only. As your order was placed over the weekend and with the bank holiday on Monday, this unfortunately affected the delivery timeframe. We completely understand how frustrating this must have been, and we appreciate your patience. Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
Items are lovely, but box was torn very disappointed.
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Posted 1 year ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 11 months ago
Absolutely amazing customer care, love the personal touches and swift delivery. Definitely come back for more
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Although the items were lovely, the parcel was left outside my house for 3 days while I was on holiday in the rain and the box was damaged
Helpful Report
Posted 1 year ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 11 months ago
Good quality items that you wouldn’t see any where else. Beautifully packed and my go to site for my granddaughter.
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
The personalised dressing gown was a gift for my nephew and his wife. They loved it! I have to say that this is the 3rd time I've purchased gifts from My 1st Years and have always received glowing feedbacks. Would highly recommend using this company
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Penquin dressing gown beautiful. Baby’s mummy loved it as I did.
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Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
I truly do love the look of the products 😍 and I think the quality is good, however this is the second time I purchased the personalised backpack and lunchbag, and unfortunately the smell is very strong. This time around it smells like petrol 🤷‍♀️ so inevitably You want to wash them and sadly they to fray a lot once washed.
Helpful Report
Posted 1 year ago
Hi, thank you for your review and for bringing this to our attention. We’re sorry to hear about your experience. Please be assured that the product meets all UK and EU safety standards, and the smell you noticed is due to the printing process used to achieve the design. We're now working with our supplier to ensure items are better aired before dispatch to help reduce any lingering odours. We really appreciate your feedback as it helps us improve. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Lovely Toybox, however upsetting because it has many imperfections such as chips in the paint and incorrect screw holes drilled. Still a beautiful toybox though shame it’s already personalised and a gift I need this week or I’d return.
Helpful Report
Posted 1 year ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 11 months ago
Excellent quality, quick delivery, lovely packaging.
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Service so quick. Products excellant quality
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
It was lovely
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Wasn’t impressed this time with the colour of the blanket. Looked different from the pictures
Helpful Report
Posted 1 year ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 11 months ago
Absolutely beautiful set. Looks and feels amazing. Bought for a best friend’s baby who’s due next month, so the items have not yet been used.
My 1st Years 5 star review on 8th June 2025 My 1st Years 5 star review on 8th June 2025
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
Excellent quality products!
Helpful Report
Posted 1 year ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 year ago
My 1st Years is rated 4.4 based on 3,881 reviews