My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,008 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,008 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the selection of dolls and accessories that My Doll Best Friend has. They process and ship orders with amazing speed.”

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Posted 6 years ago

“I purchased my 1st Götz doll and it was a smooth transaction. I’ll definitely be shopping here again”

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Posted 6 years ago

“Fabulous company to deal with. Communication is excellent and nothing is too much trouble for them. I had a senior moment recently and they dealt with my problem easily. The choice of dolls is wide ranging and I would not go anywhere else. If I could give them more than five stars I would.”

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Posted 6 years ago

“Favorite store! Always a huge range and fast shipping. Great service!”

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Posted 6 years ago

“5 star service,”

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Posted 6 years ago

“GOTS dolls are the best, great faces and great outfits, my kids loved them and still love them”

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Posted 6 years ago

“Ordered 2 doll life jackets and couldn't believe how efficient the service was. Would definitely recommend.”

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Posted 6 years ago

“Très satisfaite de mon achat, envoi rapide et soigné. Merci.”

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Posted 6 years ago

“My husband placed this order for me. So I am doing this review. Communication with My doll best friend was OK. The order took some time to arrive to Spain, but it was placed during Easter holidays, so it is understandable. Delivery was not awful but it wasn´t great either. The delivery man seemed to be confused ,all the time, about the address. Shipping cost is a bit too high. I would purchase more products if they were cheaper. All in all, happy with the experience. Thanks Ana”

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Posted 6 years ago

“Speedy transaction, great communication. My Dolls Best Friend Ltd is one of the best value stores selling ‘exclusive’ dolls and accessories (which includes international postage) on the market. This online store also has a rewards program. Thankyou”

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Posted 6 years ago

“TOTALLY RECOMMEND. Immediate communication and great packaging to NZ. Highly recommend. Thanks a million x”

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Posted 6 years ago

“What a lovely doll I’m really pleased with her .and didn’t have to wait long to recieve her.”

My Doll Best Friend 5 star review on 17th May 2019

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Posted 6 years ago

“A very nice company, very helpful and fast delivery. Had given up hope of having another Heidi Plusczok 'Little One' as the import charges from abroad were so prohibitive, finally after 14 years I have Marlene to add to my collection.”

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Posted 6 years ago

“This is a wonderful store. I am very pleased. My new doll is wonderful!”

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Posted 6 years ago

“I bought some tights for a very old cloth/straw doll of mine, whose legs were splitting. Now she looks great!”

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Posted 6 years ago

“My Doll Best Friend is my favourite doll shop. The customer service is excellent and the owner is friendly and helpful.”

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Posted 6 years ago

“Je vis en France, en Bretagne. J'ai fait déjà 3 commandes à My Doll Best Friend. Tout est absolument parfait.”

My Doll Best Friend 5 star review on 7th May 2019

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Posted 6 years ago

“Living overseas it is usually stressfull to order from across the pond to make sure you are actually going to get what you order in the condition that you wish you could buy locally. My doll best friend treats even customers thousands of miles away like we are neighbors. They are always courteous, propt response and just delightful to chat with and really care about you being happy with your order and as a person beyond just being a customer. I am absolutely thrilled with My doll best friend and I encourage customers especially those from overseas to trust this very reputable, honest and warm company. In a world full of superficiality this company stands up to the name that they implied. They truly are your doll best friend.”

My Doll Best Friend 5 star review on 5th May 2019

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Posted 6 years ago

“Beautiful doll, great service.”

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Posted 6 years ago

“My pleasure to buy from MDBF. I'll be back for sure. Fast shipping, friendly communication and outstanding dolls.”

My Doll Best Friend 5 star review on 29th April 2019

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Posted 6 years ago

My Doll Best Friend is rated 4.9 based on 2,008 reviews