MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 4,956 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 4,956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 27th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and easy website navigation, all parts high quality and delivered in no time.”

Helpful Report

Posted 2 years ago

“Good service, but with Brexit, the cost is very expensive..piece 61£, conversion£/€ +10 =71€ Livraison +8=79 Douane,zoll +23 Total 102€€ Before, it was a good deal, now i m not be sure. Sorry.”

Helpful Report

Posted 2 years ago

“Very good quality resonated test pipe!”

Helpful Report

Posted 2 years ago

“Always had a good experience when dealing with MX5parts quick delivery and prompt service.”

Helpful Report

Posted 2 years ago

“consistent with the descriptions very good finish I found the customs fees excessive”

Helpful Report

Posted 2 years ago

“Quick delivery, friendly and helpful.”

Helpful Report

Posted 2 years ago

“Very good assistance during the purchase. Packaging was a bit loose and imho should be improved.”

Helpful Report

Posted 2 years ago

“My purchase was out of stock when ordered. However, I received my order quicker than I expected”

Helpful Report

Posted 2 years ago

“From the UK to Australia; ordered a small part on 21 Dec; arrived on 3 Jan; even with all the public holidays. Still waiting on a call back from my local dealers to see if they can even source it! Brilliant service!!”

Helpful Report

Posted 2 years ago

“Great part and great service - definitely recommend!”

Helpful Report

Posted 2 years ago

“Am a returning customer from time to time. Everyithing on spot, only thing is that some times products takelong to re stock. Other than that, everything as expected every time!”

Helpful Report

Posted 2 years ago

“since 02.12.2022 I should have received the part I ordered and paid for, and the only answer I got was that there was no tracking IT IS NOT CORRECT...!!!”

Helpful Report

Posted 2 years ago

Hi Eduardo We are sorry that it is taking longer than expected for your order to arrive, international orders now take around 3 weeks to arrive but are currently taking a little longer due to Royal Mail strikes in the UK and the Christmas holidays. We therefore anticipate that your order will arrive in the next few days, however, if you require any further updates please do contact us at sales@mx5parts.co.uk We apologise for any inconvenience the delay in your order arriving has caused. Thank you MX5parts

Posted 2 years ago

“Great service. The gift voucher was emailed as a PDF as postal strikes would have meant it would not arrived in time for Christmas.”

Helpful Report

Posted 2 years ago

“Great knowledge and quality and price”

Helpful Report

Posted 2 years ago

“Excellent service received goods next day”

Helpful Report

Posted 2 years ago

“One of the few sites that actually has items in stock (most seem to be listing items they don't hold) The site is easy to use - also they answer their phone promptly Very quick delivery Definitely recommended”

Helpful Report

Posted 2 years ago

“Great and friendly service ! Helped out after only 1 call on my request :) No other parts should be used. Thank you !”

Helpful Report

Posted 2 years ago

“great! when you have the parts in stock.”

Helpful Report

Posted 2 years ago

“Amazing service - fast delivery”

Helpful Report

Posted 2 years ago

“The parts you provide are excellent quality but delivery service is very poor. On 2 separate occasions orders have turned up very late. The first order took over 10 days to arrive and the second (stated 1-2 working days delivery) still, as of 31st December 2022, has not arrived after 4 working days!”

Helpful Report

Posted 2 years ago

Hi Clifford We apologise that your orders have taken longer than expected to arrive, the order that took 10 days to arrive was unfortunately down to the Royal Mail strikes and Christmas Bank Holiday days. Your second order was gratefully received and disptached on Thursday 29th December using a courier service, but again due to the New Year's bank holiday days wasn't delivered until the 3rd of Jan. We apologise for any inconvenience that later than expected arrival of your orders has caused, however, we hope you can appreciate with various strike actions and the bank holidays the timescales were out of our control. Thank you MX5parts

Posted 2 years ago

MX5parts is rated 4.6 based on 4,956 reviews