MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 5,122 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 5,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 7th March 2026

196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Verypoor customer service. Purchased a regulator that a trained mechanic tried to fit but was unable to do so. I then purchased a regulator from Mazda main dealership which the same mechanic fitted and had working immediately. The response from Brian was that the mechanic must be incompetent very agressive and defensive emails. I have bought many parts from MX Parts over the years but never ever again especially as I have found that the main dealership charges the same price as them. Poor customer care really does harm a company”

Helpful Report

Posted 10 months ago

Hi Paul, We apologise for your experience and understand your frustration with the situation. Customer service is very important to us, and we will make sure to address your concerns. Regarding the regulator, we strive to provide quality parts, and we appreciate your feedback. Thank you for taking the time to share your thoughts. Thank you MX5parts

Posted 9 months ago

“Very pleased with part purchased and new Panasonic battery”

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Posted 10 months ago

“Great service from the Website and delivery was faster than expected here in the US.”

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Posted 10 months ago

“As described and on time”

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Posted 10 months ago

“Thank you. Parts arrived at the delivery address very quickly and exactly as ordered.”

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Posted 10 months ago

“Brilliant service as usual.The genuine Mazda front brake pads and discs have transformed braking of my mk1 MX5 .Perfectly engined to suit car ,strong ,progressive braking but not overly aggressive . I bought the expensive £135 ,Gel Mat battery which only lasted about 9 months need to recharge every 2-3 weeks .Opted for the best quality but poorer than my last lead acid battery .Not good .”

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Posted 10 months ago

“Least expensive floor mats compared to competition, arrived quickly, great quality, love the orange logo!”

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Posted 10 months ago

“Genuine parts but expensive even with 10% discount.”

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Posted 10 months ago

“Impressive head rest chrome backs, disappointing that the double sided tape was strong enough to stick, I rang you guys and this chap said possibly the reason they don’t stick is that there probably polish on headrest. I cleaned them as thoroughly as I could but not the best result. He was not the most helpful to be honest and I found him most patronising.”

Helpful Report

Posted 10 months ago

Hi Mitchell, Thank you for taking the time to share your thoughts. We're glad to hear you liked the chrome backs for your headrests. However, we are sorry that the adhesive didn't meet your expectations and that our team didn't provide the assistance you needed. Proper preparation is important for a strong bond, and we appreciate you doing your best to clean the surface. We will take your feedback to ensure our staff communicate more effectively and supportively moving forward. Thank you MX5parts

Posted 9 months ago

“Great business to deal with”

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Posted 11 months ago

“Excellent service, communications and stock”

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Posted 11 months ago

“Good quality parts . Great service”

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Posted 11 months ago

“All good apart from Parcel Force who kept trying to deliver to my husbands work address after 6pm,when they were closed (opening hours were on the order). Eventually opted to collect from PO which being rural isbt near by and which would take another 3days, and then they suddenly delivered to his work the following morning, never got delivery confirmation though. As high value order we hadn't wanted it "left in safe place".”

Helpful Report

Posted 11 months ago

Hi Sandra Thank you for your feedback. We understand how frustrating delivery issues can be, especially with high-value orders. Unfortunately, once the parcel is with the courier, we have limited control over their delivery process. We're glad the package eventually arrived, but we’ll pass your comments on to help improve their service in the future. Thank you for sharing your experience with us. Thank you MX5parts

Posted 9 months ago

“New seals and pads and my brakes have that brand new feel once again.”

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Posted 11 months ago

“Quick service,fitted perfectly and now sounds like a proper sports car. Not too loud on the motorway.”

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Posted 11 months ago

“Bought a MK3 EGV valve. Part arrived with a gaskit. Quick postage.”

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Posted 11 months ago

“Really fast response, super quick shipping and good communication. The mobile phone support is the only one that fits the MkIII but beware the long legged passenger… after 4 years the small hook on the end of the support took a battering and snapped… not bad though for a piece of plastic…”

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Posted 11 months ago

“I brought a wine break to make longer drives more comfortable. Tested and it does just that. Can no folded for more "hood down" and doesn't interfere with raising or lowering his”

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Posted 11 months ago

“Ordered a mix of parts for a bit of an overhaul. New cambelt, auxiliary belts, power steering pipework.. All delivered promptly. One query resolved quickly. Thanks for your help..”

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Posted 11 months ago

“Easy to use website l, and no nonsense delivery”

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Posted 11 months ago

MX5parts is rated 4.6 based on 5,122 reviews