MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 4,956 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 4,956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 27th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and efficient on ordering parts and also, and perhaps more importantly, when having to do a returns etc.”

Helpful Report

Posted 2 years ago

“Genuinely surprised at the speed of delivery of the parts I ordered. Almost the next day! Pleased at the quality of the parts I ordered. Thank you. 👍”

Helpful Report

Posted 2 years ago

“So pleased with brilliant advice and then speedy delivery - would highly recommend this company.”

Helpful Report

Posted 2 years ago

“Great set of rubber mats ordered, dispatched, and delivered quickly. Super efficient service as always Many thanks.”

Helpful Report

Posted 2 years ago

“Delivered promptly. All good”

Helpful Report

Posted 2 years ago

“After my slight initial confusion about how to fit it, all was good and it works well and looks better than the long original IMHO”

Helpful Report

Posted 2 years ago

“Placed and paid the order on 16/01/2023 and until today the order is Processing (since 17/01/2023). Tried to contact by email and had no reply. One of the parts is urgent and I am now searching for another supplier to buy another one. Really bad experience.”

Helpful Report

Posted 2 years ago

Hi Sergio - we are sorry you have had a poor experience and apologies for any inconvenience this has caused. The courier for your order, Royal Mail, suffered a Cyber Attack on the 11th of January which has affected their ability to ship orders internationally and is causing severe delays. If you require further updates please do contact us at sales@mx5parts.co.uk and again our apologies for the delay. Thank you MX5parts

Posted 2 years ago

“Genuine parts, perfectly fitting to car.”

Helpful Report

Posted 2 years ago

“Impressive service. Competitive prices and next day delivery, what's not to like.”

Helpful Report

Posted 2 years ago

“Poor communication. The delivery was delayed and after 2 weeks I still did not get any information”

Helpful Report

Posted 2 years ago

Hi We apologise for the late delivery of this order and we understand that our customer services team has been in contact to update you on the situation. If you require any further updates please do contact us at sales@mx5parts.co.uk Thanks Andy

Posted 2 years ago

“Ordered Panasonic gel battery for mx5 nb 1.8. Received promptly is solid packaging and was as cheap as I could find anywhere. Will use MX5parts in future for sure 👍”

Helpful Report

Posted 2 years ago

“The parts received are excellent. But somebody fell asleep in the warehouse. I ordered fog lights and a pair of fog light bezels. It appears that nobody realized the fog light package included the switch as the website indicated. A separate switch was sent and billed. But the fog light package was billed separately with the cost of the switch deducted. Bottom line: I received a free extra switch that I will be returning. Also, instead of receiving the fog light bezels, I received a set of four air vent bezels. Your orders department has taken care of that. Thank you. I would not hesitate to order from MX5parts again because I'm confident that such errors cannot be a regular occurrence. But it does make me wonder.”

Helpful Report

Posted 2 years ago

Hi Eugene We apologise for the issues that you experienced with your order and for your feedback which we appreciate. We hope we can be of service on your next project. Thank you MX5parts

Posted 2 years ago

“Great price and ver quick dispatch”

Helpful Report

Posted 2 years ago

“Great service Will use again”

Helpful Report

Posted 2 years ago

“Service and communication was on point. Thank you mx5 parts sales team and anyone else involved.”

Helpful Report

Posted 2 years ago

“Ordered enthusiasts manual,arrived promptly,covers everything needed for amatuer repairs in detail.”

Helpful Report

Posted 2 years ago

“Quick delivery as always, great service. The LED upgrade is a brilliant addition to the MK1 and greatly improves the look and visibility.”

Helpful Report

Posted 2 years ago

“Fantastic service from website ordering to delivery of a quality part”

Helpful Report

Posted 2 years ago

“Très satisfait, livraisons assez rapides vu les conditions actuelles en GB. Il semble que MAZDA Japon tarde à envoyer les ressorts d'amortisseurs et l'échappement commandés ,ce qui m'oblige à arrêter mes restaurations...Merci de votre attention et une bonne année 2023 à vous.”

Helpful Report

Posted 2 years ago

“Unable to source part from any local motor factors, MX5parts had it delivered to my house in less than 24hrs. Excellent customer service which meant the car was back on the road the very next day. Very happy (but not as happy as my son as it's his car!)”

Helpful Report

Posted 2 years ago

MX5parts is rated 4.6 based on 4,956 reviews