MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 5,015 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 5,015 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 29th June 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received ordered parts, very good quality. Thank you! Two things could be improved: (1) package tracking number. After two weeks I though that package was lost, suddenly my post office notified me there is a package (2) I don’t receive emails from you. I couldn’t reset password on my older account. I also didn’t receive any email with order confirmation after creating a second account.”

Helpful Report

Posted 2 years ago

“I can't fault them as a retailer, they are superb and items are shipped immediately. The only problem I currently have is who they ship with. A recent order i placed was shipped from the UK, to France, and then to Ireland. Logically, logistically, and monetarily it makes no sense whatsoever. The kick in the teeth is the duty/vat charge the shipper (FedEX) charged me. Alongside the import duty fee i was charged a whopping €20 for the "handling" of these fees. Ridiculous. I did ask Mx5parts for a discount code before purchasing my order, and told them of import fees, postage costs, hidden charges etc, but a very blunt NO was recieved. All in all, I can't fault them, they really are a very good outfit. Just wish I had an option of choosing the shipping company at checkout. Whats wrong with Royal Mail? Basic service but it's a good one.”

Helpful Report

Posted 2 years ago

“Bon produits mais service de livraison international détestable. Le 20/03: Le colis a été jeté par dessus la clôture, Sans respect, ni des produits, ni des plates bandes fleuries sur lesquelles il est tombé, et ce alors qu'une livraison à la date du 25/03 avait été programmée.”

Helpful Report

Posted 2 years ago

“Easy purchasing process, lots of stock. Only let down is for lightweight, low cost components; no tracking service is available for international shipping sent via Royal Mail. It's been 3 weeks and my plastic gear shift bushing has not arrived. From previous experience, International post from Royal Mail Uk to Australia is notoriously slow. I can't remember if courier service was available as an option for my UK 9 pound plastic part but will definitely select it next time.”

Helpful Report

Posted 2 years ago

“Good service from this company, I had to phone them as only one gasket was supplied when two were ordered and paid for. The remaining gasket was put in the post the same day.”

Helpful Report

Posted 2 years ago

“Quick delivery and parts as described. The only issue was that the third party who made the delivery was not the one named in the email confirmation and the tracking code was wrong. Even so everything arrived on time and as expected. Definitely would shop with MX5 parts again.”

Helpful Report

Posted 2 years ago

“Quick delivery”

Helpful Report

Posted 2 years ago

“Nice people to do business with, the first chap I spoke with seemed a little lacking in knowledge, but struck gold on the second call and was advised to order online to facilitate a tracking service for my order which was for a mild steel exhaust centre-section and back box for 2004 Mk2.5. Delivery in 3 days and I passed it over to my mechanic for fitting with replacement Cat as the original was stolen. My mechanic reported that it proved very difficult to obtain a seal between Cat and mid-section, indeed the car had to be returned for a refit before it sealed properly. He also mentioned that it was very tight to the underside of the car in places and I have noticed the odd knock from underneath since fitment. Vehicle has now done about 150 miles and it is a bit louder and raspier than the original system which was still like new after 19 years - what wasn't stolen anyway. I obviously can't speak for the longevity of the new system, but if you like your exhaust to sound a bit raspier than standard this may suit you.”

Helpful Report

Posted 2 years ago

“I ordered some parts at midday and they were delivered the following morning - an excellent service”

Helpful Report

Posted 2 years ago

“Well covered for parts from my experience MK1 NA . With sensors , thermostats etc it is probably best to buy the OEM option from my experience buying both. MX5 Parts are a good resource. I have a Mk 1 not sure about other marks.”

Helpful Report

Posted 2 years ago

“The package was a little bit worn but the goods were in good condition.”

Helpful Report

Posted 2 years ago

“I read other reviews before buying this. The battery clamp bolt is longer than the one that comes with the car. However it is a genuine Mazda part and when fitted the cover fits fine over it. Having the thread longer means you have a better chance of not losing it again. The not does not come with the bolt.”

Helpful Report

Posted 2 years ago

“Speedy delivery, parts fitted fine on my 124 spider, order the middle compartment light and shelf”

Helpful Report

Posted 2 years ago

“Great service part arrived in two days, job done. Nice to have a place where I can get everything as I am considering now carrying out my own servicing.”

Helpful Report

Posted 2 years ago

“Très satisfait, livraisons assez rapides vu les conditions actuelles en GB. Il semble que MAZDA Japon tarde à envoyer les ressorts d'amortisseurs et l'échappement commandés ,ce qui m'oblige à arrêter mes restaurations...Merci de votre attention et une bonne année 2023 à vous.”

Helpful Report

Posted 2 years ago

“Part (number plate light fitting) was exactly as listed and at a good price, prompt delivery.”

Helpful Report

Posted 2 years ago

“Normally superb but in this particular instance the delivery is taking an age!”

Helpful Report

Posted 2 years ago

“Good quality parts and easy to order. Courier not very efficient and tracking did not work”

Helpful Report

Posted 2 years ago

“Very good assistance during the purchase. Packaging was a bit loose and imho should be improved.”

Helpful Report

Posted 2 years ago

“Am a returning customer from time to time. Everyithing on spot, only thing is that some times products takelong to re stock. Other than that, everything as expected every time!”

Helpful Report

Posted 2 years ago

MX5parts is rated 4.6 based on 5,015 reviews