MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 4,981 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 4,981 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

167

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used MX5parts over many years, and have received a consistently excellent service. Recently I had to have two MX5 Mk.2 rear wheel arch panels, for the inevitable rust problem, delivered to France. Usual prompt service, but the packing of the panels was pretty flimsy - a tiny bit of bubble-wrap around the panel ends, in a thin cardboard box. The French Postal Service is brutal, so they arrived with a few 'dings' in the panels. Nonetheless, an excellent company - a bit more padding next time guys!”

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Posted 2 years ago

“Hi, it was all good, your shop is well furnished, the shipping cost is ok, and it arrived sooner than i expected, continue the good work!”

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Posted 2 years ago

“Piéces et livraison impeccable. mais les notices concernant le montage des verins inexistant, et celui de la lumière du coffre est plus que nul.”

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Posted 2 years ago

Hi Thierry - sorry you are having an issue fitting some of your parts, if we can be of assistance please don't hesitate to contact us at sales@mx5parts.co.uk Thank you MX5parts

Posted 2 years ago

“needed the lil bugger of a door latch spring for my 91 MX5 SE ...and received it within the week to the colony of Canada. Well Done !!”

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Posted 2 years ago

“J'ai payés des frais de port et malgré ça il y a des frais de postes et de carte bleue, vraiment trop cher et cela n'est pas stipulé sur votre site 👿👿”

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Posted 2 years ago

Hi Remy For all relevant countries, VAT is not applied to your purchase but you are liable to the relevant customs charges by the local country the order is being shipped to. Thank you MX5parts

Posted 2 years ago

“First order - no issues, excellent communication during progress of order. Great quality products . Will use them again as I have a project on the go….”

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Posted 2 years ago

“Items shipped exactly as promised, perfect shopping experience. Thank you”

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Posted 2 years ago

“Déçu pièces commandées le 5/09 10jours ce sont écoulés toujours pas de Livraison pas de suivi de livraison il faut attendre 30 jours ouvrés pour faire valoir un colis perdu Ma voiture est immobilisée pendant ce temps”

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Posted 2 years ago

Hi Gregory - we are sorry your order hasn't yet been received. It was despatched on the 5th of September however due to a combination of Royal Mail strikes and longer lead times on European deliveries we anticipate this will take 2 to 3 weeks to land. We apologise for any inconvenience this causes. Thanks MX5parts

Posted 2 years ago

“Hi, recently I've made two orders, since I live outside of the UK the packages were stuck in customs, and I had to pay a big fee just for them to come to Portugal, but that's acceptable, I'm very disappointed with my purchase and mx5parts because when the package finally came today (September 15th ,2022) it came with the invoice of the big order I made, but with the items of the second small order I did the same day, soo basically I don't know where are the parts I ordered, soo now what? I tell that the package was not delivered and they send me another one? Soo I have to pay another 300€ for it to leave customs? I'm very disappointed with the service and the delivery.”

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Posted 2 years ago

Hi Jos Apologies for the issues you are experiencing with your orders, we've spoken to the courier and it looks like they switched the invoices round by accident when they were dispatched. The second parcel with the big order is in Portugal and is still going through customs and should be delivered soon. You will now get a second customs charge for the lower amount but the larger order will be delivered, so overall you will pay the same amount in VAT and duty. We apologise for the inconvenience and the mix-up. If you require any further details don't hesitate to contact us at sales@mx5parts.co.uk Thanks MX5parts

Posted 2 years ago

“Easy website and purchasing process and parts arrived really quickly. Very happy and will purchase from you again.”

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Posted 2 years ago

“Very easy transaction and timely delivery of a product in excellent condition”

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Posted 2 years ago

“Post charging is very expensive i think they make more money out of over priced post than parts”

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Posted 2 years ago

Hi Craig Thank you for taking the time to provide your feedback, we respect and welcome all comments. We have double-checked your order details and the postage fee you were charged was £2.95. The actual cost to us for delivery was over double this amount therefore we hope that helps alleviate your concerns that we are overcharging for delivery. We hope you are now enjoying your new parts. Thank you MX5parts

Posted 2 years ago

“Quick delivery and the bolts worked as intended”

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Posted 2 years ago

“Parts always turn up quickly and are typically in stock. Great customer service to as I have found out in the past, I will always be a returning customer for as long as I own an mx5. I do wish you guys stocked reconditioned or new mk1 AC radiators though!”

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Posted 2 years ago

“As always very good service from ordering to prompt delivery”

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Posted 2 years ago

“I found MX5parts to be totally professional and a pleasure to deal with.”

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Posted 2 years ago

“Great product and fast delivery”

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Posted 2 years ago

“Very prompt delivery kept my car on the road... Thank you...”

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Posted 2 years ago

“Item exactly as described, did the job perfectly.”

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Posted 2 years ago

“As always parts were great just what i ordered delivery was fast great company to deal with”

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Posted 2 years ago

MX5parts is rated 4.6 based on 4,981 reviews