MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 4,981 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 4,981 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beyond awesome. Helped me figure out what part I needed and then very quick delivery.”

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Posted 2 years ago

“Excellent, speedy service. Thank you”

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Posted 2 years ago

“I have been using MX5parts for over 10 years and I have always been more than satisfied by the service and quality of the products. When I needed a fuse box cover and my local (Australian) dealer could only offer a front wiring harness in order to get the cover, I contacted MX5 parts and I had my cover inside two weeks. Top Marks.”

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Posted 2 years ago

“First class service. Small order made for some urgent body parts which arrived by return of post. Very pleased.”

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Posted 2 years ago

“Parts arrived two days earlier than expected. Sorted”

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Posted 2 years ago

“Produit conforme à mes attentes, je recommande ! Livraison rapide.”

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Posted 2 years ago

“As described and delivered when said”

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Posted 2 years ago

“Perfect, parts are as described. Fast delivery.”

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Posted 2 years ago

“J'ai payer en plus 10€ de frais de douane donc je ne suis pas satisfaite pour une pièce a 8 € plus 8€ de frais de port plus 10€ de douane ça revient cher le bout de plastique ??? Cordialement Laurent lemaire”

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Posted 2 years ago

Hi Laurent - we are sorry that the customs fees paid made your part expensive, but of course we don't charge VAT for relevant international orders and customs charges are out of our control unfortunately. We do however hope you are now enjoying your part. Thank you MX5parts

Posted 2 years ago

“Great parts.”

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Posted 2 years ago

“Very pleased with speed of service and helpful staff”

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Posted 2 years ago

“Fast delivery, parts as described at a very reasonable price. I have a working cooling fan again and all is well.”

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Posted 2 years ago

“Bought a dip stick what can I say apart from this one is readable”

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Posted 2 years ago

“great product. I want to use it again. Thank you very much.”

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Posted 2 years ago

“Thank you for your prompt response. If you have any good parts, please let me know. Thank you very much.”

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Posted 2 years ago

“NA rear callipers. Quality seems good, Speed of delivery good. I wish a fitting kit, esp. copper washers, had been included or recommended.”

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Posted 2 years ago

“Really great and quick shipping Thank you”

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Posted 2 years ago

“Overall I'm very impressed with the MX5 Parts website, customer service, speed of dispatch etc. I would however like to see a couple of improvements, specifically. 1) A wishlist function added. The B*** racing website has this and it's a really good feature and helps save time when you are working on a project over time. It doesn't get wiped or emptied like the basket does on your website. 2.) I would also like to see negative reviews about specific parts from customers who have bought them responded to. The lack of response suggests that you are happy to continue selling things which people have flagged as being not very good, and I don't want to believe that. A response from you could also help us to see if the issues highlighted are being / have been addressed. You could also include replies from the manufacturer showing that you have taken the issue back to them. 3.) Please include a paper invoice in every delivery listing the parts provided. It's really useful with showing service history particularly with Mazda going to a digital record. You could make it an option to select at checkout if you want one. Finally I've been very pleased to see that on the small number of occasions where I have made direct comparisons between yourselves and other websites specialising in parts for MX5's you have tended to come out slightly cheaper, which reflects an honest desire to provide the best value for money that you can, and this is very endearing. Thank you for all that you do and for having one of the best operations, it must take a lot of effort to maintain. Please keep up the great work.”

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Posted 2 years ago

“Nothing bad to say about mx5parts, just brexit and they don't finding a way to dispatch the goods from wythin EU. Like so many other UK business did. Order placed on August 1st, received today, 31... before brexit was usually 5 days.”

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Posted 2 years ago

Hi Rui - thank you for your feedback, international deliveries are something we are constantly trying to improve. Thank you for being a loyal customer and we hope to be of service again in the future. Thank you MX5parts

Posted 2 years ago

“My first time using this company. Website was clear and easy. I had one query which I phoned about and was answered well. I ordered a pair of Crystal Clear headlamps and bulbs for a Mk1. They arrived quickly and were well packaged. I thought the wire that holds the bulb in place didn't fit too well so I bent it to a tighter shape and secured with an additional tie. Note that the rubber dust cover that the site says is now available for these headlights is in fact no longer available!! I made covers out of a couple of aerosol lids.”

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Posted 2 years ago

MX5parts is rated 4.6 based on 4,981 reviews