MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 5,135 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 5,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

Ethan Barone

MX5parts 5 star review on 7th March 2026

Ian Parsons

Kevin Rose

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items shipped to France but on check out tva not deducted. Charged tva upon entry to France br French post.”

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Posted 4 years ago

Hi there - we have double-checked our system and confirm that VAT was not applied to your order when you checked out. If you don't believe this is the case please can you contact us at sales@mx5parts.co.uk so we can discuss this further with you. Thank you

Posted 4 years ago

“Received item.”

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Posted 4 years ago

Hi - we are sorry you are still waiting for your order, if you do require any further updates please do contact us at sales@mx5parts.co.uk Thank you

Posted 4 years ago

“I ordered a pair of rear brake callipers in the past, and more recently a crankshaft position sensor for a 2001 1.6NB. Excellent service.”

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Posted 4 years ago

“Fast efficient delivery all parts as advertised at a fair price - 6 stars from me !”

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Posted 4 years ago

“Great service, fantastic range and really helpful advice on the phone. An old school retailer who know their product inside out care about us the customer”

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Posted 4 years ago

“quality parts at a reasonable price, very prompt despatch .”

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Posted 4 years ago

“very helpful on the phone and easy to order online with good prices”

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Posted 4 years ago

“I am happy with the prices charged however please talk about customs taxes please”

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Posted 4 years ago

“First class service from ordering to very prompt delivery, the front mudflaps are a perfect fit and easy to follow instructions. They look good and should protect the lower body. Very satisfied.”

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Posted 4 years ago

“Great website and order was received very quickly! Thanks!”

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Posted 4 years ago

“I found it really reassuring that you check that the part ordered is compatible with my car - thank you”

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Posted 4 years ago

“Tutto bene però troppo lente tutte le spedizioni anche degli ordini precedenti. Ottimo l'assortimento dei ricambi e accessori. Indispensabile per gli appassionati mx”

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Posted 4 years ago

“Great service and the Panasonic battery is superb”

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Posted 4 years ago

“I’ve owned my 2009 Mk 3.5 for 4 years now and try to do most of the care and maintenance myself, so I’ve been a steady customer for MX5 Parts over the years. They operate a comprehensive and professional service with speedy delivery times for their quality products. A very good service.”

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Posted 4 years ago

“Excellent value great parts.”

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Posted 4 years ago

“Website didn’t recognise my password for some reason but delivery was prompt which was good as part was needed urgently”

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Posted 4 years ago

“Parts are great quality. Shipping is fast. Customer service is great, they reply very quickly and are straight to the point as well as informative. Prices are good too.”

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Posted 4 years ago

“ORDER --> delivered (Belgium) : 3days (lost 1 in customs, f...ing Brexit !!!) 100% OEM parts Happy !”

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Posted 4 years ago

“Pièce livré dans les délais, bien protégé. De bonne qualité et conforme a l'originale.”

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Posted 4 years ago

“Website is fine, but customer service over the phone is lacking. Got the feeling from the operator like he didn't care for my business and lead time for a product not in stock was too long (6 months). So with that the order was cancelled. I did get speaking to a more helpful technical advisor when looking for parts but despite being put over the same question two times he insisted that his information was correct. It was in fact found to be wrong after further investigation. So all in not a great experience.”

Helpful Report

Posted 4 years ago

Hi Nick - we are disappointed to learn that you didn't have a great experience with us and it sounds like you were given the incorrect information, for which we apologise. We can assure you your custom is important to us and we have passed your comments to our management team to be aware of. If there is any additional info you would like to send us regarding the technical question you were discussing please email us the information you were given to sales@mx5parts.co.uk and we'll look into this further. We apologise again for any inconvenience your experience with us caused and hope we can continue to be of service again to you in the future. Thank you MX5parts

Posted 4 years ago

MX5parts is rated 4.6 based on 5,135 reviews