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Musicstreet Reviews

4.9 Rating 2,268 Reviews
98 %
of reviewers recommend Musicstreet
4.9
Based on 2,268 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Musicstreet Reviews

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“Item arrived next working day and was very well packaged. Always a relief to see a retailer using a decent courier, DPD in this case. Price of item was excellent. I would not hesitate to order from Musicstreet again.”
Helpful Report
(Huntingdon) -
“Received delivery of my new PRS Custom 24 this week. A real thing of beauty. Expertly packed and shipped next working day even over New Year and all set up and ready to go! A++”
Musicstreet 5 star review on 4th January 2025
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(Huntingdon) -
“Took long time to arrive over a week but product fine”
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(Huntingdon) -
“Excellent service, excellent communication and would absolutely buy from them again. Thank you!”
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(Huntingdon) -
“Distribution delays from their supplier took quite a long time, but they explained fully the reasons and were very communicative when I requested an update of my order. The items I requested were very minor in guitar string lubricant and a guitar spanner. Musicstreet were most helpful and understanding and quick in answering my all my emails. I would recommend them and use them again should I require further items.”
Helpful Report
(Huntingdon) -
“Phoned the shop and they were very pleasant and helpful - knew their stuff and definitely went the extra mile. I ordered from them and the item arrived safely and promptly - would highly recommend dealing with this company.”
Helpful Report
(Huntingdon) -
“Fantastic service as always! From initial enquiries by phone to visiting and demoing through to purchase - an excellent customer experience all round. Highly knowledgeable and friendly staff, with great patience and without the pushiness. Thanks again !”
Helpful Report
(Huntingdon) -
“Third time I have bought a guitar here, two for my sons so first place for me when I wanted a new one. No need to go elsewhere.”
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(Huntingdon) -
“Started with helpful advise online prior to purchase of squier guitar for son's Xmas present. Communication was excellent after that and when I arranged to collect from the store it was ready for me behind the counter when I arrived. I was able to try it out and a member of staff did some final adjustments to make it perfect. Very good service and a great price for the product also 5 out of 5 - thank you!”
Helpful Report
(Huntingdon) -
“Musicstreet went out of there way to send me detailed pics of the Yamaha SG1802 I wanted. Used live chat and phone to communicate . Free next day delivery with DPD. I am delighted with the guitar. Build quality , sound and fretwork are all first class. The Yamaha SG1802 is a great guitar better than equivalent price Gibson in every way. Thanks for your excellent service and great price . Kind Regards Martin Campbell”
Musicstreet 5 star review on 3rd December 2024
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(Huntingdon) -
“Item ordered, received within 2 working days.good out of hours chat”
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(Huntingdon) -
“You had the product I was looking for in stock and it came quickly … thank you!”
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(Huntingdon) -
“I purchased a new PRS guitar at Musicstreet this week at a very favourable price during their PRS sale . The chap who I spoke to about the guitar could not have been more helpful and polite. Excellent customer service, thank you.”
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(Huntingdon) -
“Bought a gig bag and got it withim 2 days top class supplier”
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(Huntingdon) -
“Saw a guitar online, called the store and they advised it wasn’t the best and to get an alternative. They were spot on, my son absolutely loves it and even gave me a great deal!! Very knowledgeable and helpful. Will definitely come back.”
Helpful Report
(Huntingdon) -
“Great service. Very helpful staff.”
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(Huntingdon) -
“I’m delighted with my purchase! The staff were all very knowledgeable, friendly, and helpful.”
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(Huntingdon) -
“The item I ordered was shown in stock when it was actually unavailable but a personal phone call sorted out an alternative product. Much better than an automated email response.”
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(Huntingdon) -
“I needed a Midi pedal quickly as had show coming up fast. Musicstreet were the best price by £20! Fast delivery and great product.”
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(Huntingdon) -
“Popped into Music Street a few days ago to see what little practice amp I could find. Was great to bump into Tony who was his usual helpful self. After a good half an hour catching up with him he plugged a little Fender Champ in for me to try which was perfect for what I needed. Really great music shop with great people, support them guys, they deserve it. It's a 5 star from me!!!!”
Helpful Report
(Huntingdon) -
Musicstreet is rated 4.9 based on 2,268 reviews