Musicstreet Reviews

Name: Musicstreet
Address: 10 Chequers Court, 10 Chequers Court, Cambridgeshire
Rating: 4.93

4.9 Rating 2,269 Reviews

98 %

of reviewers recommend Musicstreet

4.9

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“Great help. Patient and supported my buying decision”

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“Great shop, great staff, go the extra mile. Highly recommended”

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“Very good service and the item arrived well on time so no complaints.”

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“Outstanding service. Ordered a guitar Monday and it was ready to pick up Thursday with all the needed accessories. Thanks guys great job”

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“First purchase from Music Street and honestly, could not be happier with the service. Ordered a Flea Jazz Bass which was not only £100 cheaper than everywhere else, but it was set up exactly to my specifications and shipped the same day as purchase. Received the day after and could not be happier. I must also praise their lightening quick response time. I have never waited more than 15 minutes for a response for any email sent during working hours. Please make sure you support smaller stores, please and try to avoid the big retailers if you can. You definitely do not get the same bespoke service.”

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“Music Street Amazing experience great selection of guitars , felt relaxed throughout my visit”

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“Guitar setup checked before dispatch which is a great added value and strings slackened to prevent damage in transit. Very thoughtful. All in all a great service.”

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“Efficient service skilled set up guys and quality stock”

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“Fast delivery excellent guitar as described”

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“Really fast delivery,guitar bought on line so could have been risky,this was properly checked before packaging and arrived in perfect condition perfectly set up ready to go .would highly recommend.thanks”

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“They have a model that I couldn't find elsewhere and they were overall very professional. Helped me with arranging delivery to suit my time. Great folks, hope to go to their store in person next time”

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“great shop, friendly, helpful and informative staff, excellent choice of guitars to view and play. fantastic place for guitar players of all levels to visit”

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“Yamaha sa 2200 semi hollow guitar. Great service from Musicstreet and best price for this item. Also good to see that MS inspect and set up before shipping unlike some bigger competitors who just move boxes from one place to another. Yamaha sa 2200 is truly amazing and I can't recommend this guitar enough. Very happy indeed”

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“Ordered a Marshall MG15GR amp and it arrived 2 days later - perfect!”

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“Good price and fast delivery on my new HX Stomp. Would highly recommend.”

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“Fantastic service, great communication , super helpful staff .”

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“Excellent customer service!”

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“Great service and communications, thank you”

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“I bought a Fender player series Stratocaster from Andy at Musicstreet, paid the full asking price without question and was promised that the guitar would be professionally set up with new strings on. When unpacking the instrument it was plain to see that the guitar was not set up anywhere near professional standard, the strings were definitely not new and the guitar fretted out past the tenth fret making it impossible to play. I have since had to have it set up professionally myself at a cost of £55 which considering the work involved was a very fair price. All things considered, I feel as if I have been conned and will most definitely NOT be shopping at Musicstreet again. A very disgruntled Adrian Potter.”

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Dear Adrian, Sorry to see this. The second hand guitar in question was setup with new strings prior to being shipped, and then the strings will be slackened for transit, with an inspection card in strings, so this is unusual to hear. We have checked with all the staff, and no one here has heard from you regarding this issue - did you call to discuss with us? Usually if someone was this upset they would have contacted the company and ask for compensation, especially after the review has been raised 2 weeks after receiving the goods? Anyway, again apologies you are very disgruntled as this could have been resolved. Regards MusicStreet

“The store is a gold mine of great instruments, with helpful and friendly service.”

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Musicstreet is rated 4.9 based on 2,269 reviews