Musicstreet Reviews

4.9 Rating 1,902 Reviews
99 %
of reviewers recommend Musicstreet
4.9
Based on 1,902 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Musicstreet Reviews

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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I wanted to cancel an order and they did their best. Incredible service and attetion. Really professional and helpful at any moment
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Very happy with the amazing EVH guitar which was delivered in super speedy time.
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Product as described, arrived in good time. Top service!
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It’s Always a good experience buying from MusicStreet. Helpful and knowledgeable team of people that provide very good customer service, with some great products available, and fast dispatch and delivery. My current purchase was for a PJE 96 Model, and what superb guitar in every way, with great build quality and playability to boot, very pleased with the purchase and a stunning example of what PJE Guitars are currently producing. All round satisfaction, A1++++.
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Great service
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I'm very happy with my blackstar studio 10 6l6 it's a great amp. and the service was excellent, if I could give a 6 star I would.
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Knowledgeable and professional in dealing with top quality guitars.
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Prompt efficient service - Musicstreet really assisted with a recent guitar purchase - all the way out to New Zealand. Answered my query super fast, transaction was fast and smooth then fixed a freight hassle we had in very fast time. Their offering and service is up there.
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Always excellent service and advice, and a good deal
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The guys in the shop are so friendly and helpful, for all standards of guitar players. Always go to musicstreet for all my music needs to help and support a great local business.
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Excellent fast service 👍
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The AMP CASE Cleaner was received promptly & the best price around.
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Excellent service and customer care.
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I visited the shop, great guys, nothing was too much trouble. We’ll recommended.
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Professional, friendly, helpful and knowledgable
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This was my first purchase from MusicStreet, I did an online chat with Sam and all questions were answered and the purchase went smoothly. I bought a PRS SE Hollowbody ii piezo guitar. I had a confirmation email within minutes and Sam was still on chat and also confirmed that the transaction had gone through. He said that the guitar would be checked and set up before sending it out, he also asked how I would like it set up. The guitar arrived in perfect condition two days later. I cannot rate MusicStreet highly enough and will return for further purchases.
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Super service
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I was very impressed with the quick response and updated. I won't know if guitar in the full working order until Christmas.
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Terrific price with quality service thank you so much I will be back
Musicstreet 5 star review on 4th December 2022
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The owner was very understanding of my complaint ... The courier is NOT VERY GOOD. The boxed Guitar was opened at the bottom something i did not notice when it was delivered. The case locks had been damaged , the Guitar floating bridge was not in position and had scratched the body of the guitar . Further damage was noticed . I immediately phoned the shop to tell them what had happend and arranged to deliver the guitar back to them the next day .This was a 2-1/2 hr drive and over a 200-mile round trip . At the shop the next day staff were horrified as to what had happened and agreed to make a full refund which i am waiting for . The staff were all very nice to deal with . I would recommend anyone to the shop . Thank you again Musicstreet . (The very poor rating does not reflect Musicstreet but the courier company.)
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Musicstreet is rated 4.9 based on 1,902 reviews