musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.64

4.6 Rating 9,493 Reviews

92 %

of reviewers recommend musicMagpie

Company Reviews

Metrics

4.6

Based on 9,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and very fast delivery”

Helpful Report

Posted 7 years ago

“Music Magpie generally have the lowest prices - they use the algorithm on Amazon that slips their products at 1p below any other seller, and then it seems that price is reflected on the same products when they sell them on their own website and sometimes on eBay. I buy lots of used CDs from MM. Probably around three-quarters are OK. But around a quarter maybe are scratched, or have damaged covers. Recently they posted out a box set just in a jiffy bag, rather than encased in card which is how other sellers post these - it was dented en route, one CD case broken. The MM listings on Amazon and eBay list every item as being in Very Good condition. They aren't. Quality control is not great, but then I guess they're dealing with thousands of CDs each week, if not every day. When I've reported an item as faulty I get the standard email telling me this is a rare incident, and usually asking me to return the CD. This is free, but to get a Proof of Posting it involves a trip to the PO. So some grumbles, but I still return to MM for the best prices, and just occasionally an absolute bargain. Though sometimes they've spotted that they’ve got the price wrong before they despatch, and mysteriously discover that the item is damaged and the order is cancelled and refunded, and another standard email arrives in my inbox!”

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Posted 7 years ago

“I order from them fairly regularly (mostly second hand cds) and have always found the service good. The one time a product went missing in the post I was refunded promptly.”

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Posted 7 years ago

“Our son's iPad mini broke a couple of days before our holiday; Music Magpie delivered a reconditioned one the next day”

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Posted 7 years ago

“Many cd's and dvd's delivered.”

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Posted 7 years ago

“Have been buying from Magpie got about two years now and it's a great way of bidding your back catalogue of missed gems on a budget. Mostly bought second hand and have not been disappointed”

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Posted 7 years ago

“The prices are very competitive and the selection is usually good. I have always had quick and efficient service.”

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Posted 7 years ago

“Collected when said and payment was quick.”

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Posted 7 years ago

“I cannot comment on selling goods to Music Magpie as I have only bought from them; all my experience is of buying second hand CD's and DVD's through them. As a savvy shopper, I shop around a lot before buying an item and Music Magpie are consistently one of the cheapest retail outlets for a wide variety of back catalogue on CD or DVD (conversely, they are not so often the cheapest for new releases or any new product). Generally speaking, I have found their items to be as described, the packing and shipping to be fairly quick and efficient and the customer service to be pretty good. On occasion they have contacted me to tell me that the item I ordered did not meet their inspection before it was sent out to me and that consequently they would be refunding me. On one occasion, I have found a cheap second hand CD album packaged in a digipack was missing its insert booklet but it hardly seemed to be worth sending the item back because of that. Generally speaking, I would recommend Music Magpie as a good company to buy cheap second hand CD's and DVD's from, particularly if you take advantage of their various offers, promotions, vouchers, etc. -with the caveat that occasionally some defective item might slip through the net and that it is then up to the buyer to decide if they wish to send it back for a refund.”

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Posted 7 years ago

“Happy with both the iphone & Nintendo DS I purchased, a good price,well packaged & all in good condition. I will use MusicMagpie again.”

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Posted 7 years ago

“Free pick up makes getting rid of my unwanted items so easy. Also great value.”

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Posted 7 years ago

“Very good quality products, and fast free delivery everytime 👍🏻”

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Posted 7 years ago

“Items in excellent condition, well packaged & very speedy delivery. very pleased.”

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Posted 7 years ago

“anything i have purchased has been promptly delivered at a reasonable price”

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Posted 7 years ago

“Easy peasy!”

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Posted 7 years ago

“I got rid of a lot of dvds and it was very easy to use”

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Posted 7 years ago

“Fast service Free delivery Good app”

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Posted 7 years ago

“Good stock of secondhand items and easy checkout”

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Posted 7 years ago

“Was very quick and easy, got the amount quoted no problem.”

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Posted 7 years ago

“I've used you many times and have never had an issue. The money goes into my bank within a week which is great. I've just sent another parcel off for fair prices. Thanks.”

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Posted 7 years ago

musicMagpie is rated 4.6 based on 9,493 reviews