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musicMagpie Reviews

4.6 Rating 9,493 Reviews
92 %
of reviewers recommend musicMagpie
4.6
Based on 9,493 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read musicMagpie Reviews
Easy steps to follow, good communication and a stress free process
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Posted 4 years ago
The paid the best prices by far,and the money was in my account in a couple of days,l will be using them again.
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Posted 4 years ago
Very happy with the service
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Posted 4 years ago
Would definitely sell with again, had no problems with and was a quick transaction!
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Posted 4 years ago
Sold a Samsung Note 10+ 5G and a Galaxy Watch - Music Magpie offered a good price, smooth selling process and the money was in my account with no delay.
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Posted 4 years ago
Easy to find the phone online. Extremely good price offered. I used the Asda drop off option and it was incredibly easy as i didn't need to print anything, i just handed it to the colleague at the reception desk and she took care of it. Email updates along the way and then payment, as offered, a couple of days later. Bearing in mind the state of deliveries at the moment i was very impressed and will certainly use again.
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Posted 4 years ago
3 parcels sent to them were 'lost' - one - a Macbook!!! - I was refunded for after several emails, but they refused to refund the others as I sent them in with another order, which I had proof of postage for. Basically someone there must have 'found' my lost CDs. They wouldn't look into it for me so I lost my CDs and money. Will never sell through them again. Better off selling yourself through ebay but I was desperate for money at the time
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Posted 4 years ago
Simple to do. fast payment
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Posted 4 years ago
Simple to do. fast payment
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Posted 4 years ago
Brilliant! I have used them in the past for selling books and CDs after a house move, but never thought about getting rid of my old mobiles. I was due for an upgrade on my iPhone, but my 8+ was still in pristine condition (I also still had my previous iPhone SE from about 5yrs ago) After checking online, Music Magpie was offering the best rate, so I cleared the data on my old handsets & posted everything off last Monday. I received £237.16 straight into my bank account today, so 8 days including Bank Holiday weekend! Would definitely recommend, and will use again, thank you
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Posted 4 years ago
Service as very quick, the company is reliable and i got money for my phone as soon as it was received by them.
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Posted 4 years ago
Service as very quick, the company is reliable and i got money for my phone as soon as it was received by them.
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Posted 4 years ago
Very straightforward transaction. App and the scanning is very easy to use. Some reviewers say that you can't add to an existing order - you can but it's not immediately intuitive. Got paid very quickly, they don't pay the best prices for CDs/DVDs but then I can't be bothered with auction sites and at the end of the day they're paying me to declutter my home.
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Posted 4 years ago
Great phones! I have used Music Magpie twice and was very impressed by the quick delivery, quality of the product and prompt payment when selling. Thank!
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Posted 4 years ago
Great phones! I have used Music Magpie twice and was very impressed by the quick delivery, quality of the product and prompt payment when selling. Thank!
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Posted 4 years ago
Would definitely use Music Magpie again! Quick payment, easy to do. Able to track and check status of parcel. Easy to get in touch online through social media.
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Posted 4 years ago
Unfortunately sold my phone at the start of a family crisis. Couldnt remember what details I submitted or passwords etc. MM,s customer service was great and helped me though a stressful time. Sorted it all and money is in my account!
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Posted 4 years ago
Great service and trade in prices
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Posted 4 years ago
Brilliant company quick cash sent no messing about
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Posted 4 years ago
Simple to do. fast payment
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Posted 4 years ago
musicMagpie is rated 4.6 based on 9,493 reviews