Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 13,421 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 13,421 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 4th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, arrived quickly, as described, well packaged. Very happy with my purchase, would highly recommend Mulberry Bush x”

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Posted 2 years ago

Thank you so much for the 5-star rating. We're so glad you are very happy with your purchases from Mulberry Bush and that you would highly recommend us. Thank you!

Posted 2 years ago

“Very pleased with my order .Excellent quality toys and fast delivery .Would definitely buy from this company again. Kind Regards Jayne”

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Posted 3 years ago

Thank you so much for the 5-star rating of Mulberry Bush. We are very pleased that you are satisfied with your order and the quality of the toys! We appreciate that you enjoyed the fast delivery and are pleased that you would buy from us again.

Posted 2 years ago

“On this occasion I wasn’t happy with a couple of the products form a Christmas order that literally fell apart before we could use and the magnetic word calendar is a complete waste of money. Sending it back for refund and experienced a rude customer service agent. Won’t be buying from here again.”

Helpful Report

Posted 3 years ago

Dear Customer, thank you for your review. We are sorry you are disappointed with the two products you mention and that you feel you received poor customer service. In our email exchange we explained that the photo you sent of the magnetic words makes it appear that you may have pealed off the piece above the magnetic strip, meaning the piece is unusable. In our emails to you we offered you a replacement or a free return. A different indepentant member of our team has re-read the email exchange we had with you and they don't feel it was rude, but we are sorry if you've interpreted it as such. We are sorry once again that you are disappointed, Mulberry Bush

Posted 2 years ago

“Fast delivery will wrapped.”

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Posted 3 years ago

Thank you for your 5-star review, we're pleased you're happy with the fast delivery and how the order was packed

Posted 2 years ago

“This children's range is always imaginative and one can always find something unusual to buy for younger members of the family. The response has always been enthusiastic! Efficient service and delivery too.”

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Posted 3 years ago

Thank you for your 5 star rating of Mulberry Bush! We are so delighted to know that you have found our children's range imaginative and have been able to find something unusual to buy time and time again for the younger members of your family with enthusiastic response.

Posted 2 years ago

“I have really enjoyed browsing the catalogue for gifts, especially because there are real wooden toys and less plastic. The items came well packaged, and on time. Very pleased overall, thank you.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Mulberry Bush. I am glad that you have enjoyed browsing the catalogue for gifts and that the items came well packaged and on time. Your kind words are much appreciated!

Posted 2 years ago

“Product arrived ahead of scheduled date, a rare thing these days and was very well packaged.”

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Posted 3 years ago

Thank you so much for your 5 star rating. We are delighted to hear that your product arrived ahead of schedule and was very well packaged. We appreciate you being a loyal, returning customer. Thanks again!

Posted 2 years ago

“A good range of toys at reasonable prices. Easy to order and quick delivery.”

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Posted 3 years ago

“Quick service,as usual.”

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Posted 3 years ago

“Does what it says on the tin.”

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Posted 3 years ago

“arrived quickly, item as described "on the tin" !”

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Posted 3 years ago

“Good quality products with lovely colours and accessories. Well packaged and delivered on time.”

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Posted 3 years ago

“Very pleased with the quality of the toys and staff very helpful when I had to change something”

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Posted 3 years ago

“Brilliant all round service. Lovely item, good price and fast delivery. Thank you.”

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Posted 3 years ago

“Thank you Excellent service at great price”

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Posted 3 years ago

“Lovely unique gift at great price and delivered promptly. Will use again for pressies”

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Posted 3 years ago

“Fantastic customer service and very efficient.”

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Posted 3 years ago

“The Oldfield farmer family arrived very quickly and was well packaged to prevent any damage in transit. Our little 2year old grandson loves them and they sit well on his horses & he moves them all around his wooden farm to all his animals. Thank you.”

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Posted 3 years ago

“Efficient company which responded to an email query quickly (considering it was sent at the weekend) and allowed us to make our order in time for grandaughter’s birthday. Prices seem reasonable for good quality products.”

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Posted 3 years ago

“Excellent service. Cards wellprinted”

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Posted 3 years ago

Mulberry Bush Ltd is rated 4.8 based on 13,421 reviews