Mulberry Bush Ltd Reviews

4.8 Rating 11,099 Reviews
97 %
of reviewers recommend Mulberry Bush Ltd
4.8
Based on 11,099 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Mulberry Bush Ltd Reviews
Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

Write Your review

Tell us how Mulberry Bush Ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I've used Mulberry Bush previously for purchasing gifts for my children when they were younger and know that I can depend on their products being high quality.
Helpful Report
Posted 1 year ago
Great service, however a little disappointed with the soft dolly as I thought it would come with the name on it was advertised as. I did notice the personalisation part when ordering but I thought that it already came with its name.
Helpful Report
Posted 1 year ago
As usual, you did me proud. My relationship with Mulberry Bush goes back decades to the shop in Brighton. The original proprietor gave me advice when I was building my dollshouse and we met at many dolls house fairs.
Helpful Report
Posted 1 year ago
Was from first ordering to to getting my parcel they kept you in touch by email.
Helpful Report
Posted 1 year ago
Product excellent, abd accurate, I purchased personalised children's crayons. Delivery and communication also very good. Only one improvement, the plastic case holding the pencils was not very good quality and had split down the side so I had to sellotape it shut.
Helpful Report
Posted 1 year ago
Purchases are for present so not given yet.
Helpful Report
Posted 1 year ago
Used them for many years. Good delivery times and quality products
Helpful Report
Posted 1 year ago
I'm sure my grandchildren will love the colouring pencils with their names on them. Although they were carefully packaged in bubble-wrapped bags, the plastic cases, containing the crayons, both had tears in them - I did some running repairs. I wonder if, given the problem with single-use plastic the company could research other alternatives? Other than this, I'm happy with my choice.
Helpful Report
Posted 1 year ago
I have had toys from Mulberry Bush in the past and find the quality is still very good. Thankyou very much.
Helpful Report
Posted 1 year ago
My product was damaged during delivery. I was very impressed by the speed of the response from mulberry bush and their ‘no quibble’ approach to replacing the product very swiftly. Excellent service and a lovely present for my niece.
Helpful Report
Posted 1 year ago
Well packaged and delivered as stated, now we have to wait and see if Granddaughter loves it
Helpful Report
Posted 1 year ago
I chose to order my grandchildren's Christmas presents from this company rather than Amazon as I prefer to support independent businesses. Their selection of toys is great and the website is easy to navigate. I had some issues with delivery from their courier, DPD, but these were eventually resolved by the sales staff at MB. I can't comment on the individual items I bought as they haven't been opened yet.
Helpful Report
Posted 1 year ago
Service very purchased item as a gift so not opened yet.
Helpful Report
Posted 1 year ago
Can't review the products as they are all Christmas presents
Helpful Report
Posted 1 year ago
I ordered these for Christmas presents, so I have not seen them yet. They were shipped to my grandchildren. But the ordering process was quite simple.
Helpful Report
Posted 1 year ago
Very prompt delivery and all looks good quality and reasonably priced too
Helpful Report
Posted 1 year ago
Excellent selection of children’s gifts. Reasonable priced
Helpful Report
Posted 1 year ago
Arrived well packaged and timely considering the postal strike. Smaller than I thought but a Christmas gift so cannot yet comment on the product itself as we don't want to open it up... Maybe we'll get a bag of nails and some branches for hammer practise before starting on the (seems at the moment) more technical stuff! Thank you for good service, no problems so far and your catalogue has things I remember from my childhood but haven't seen for years.
Helpful Report
Posted 1 year ago
Unable to comment on quality of products because they are presents for grandson. Delivery delayed by postal strikes.
Helpful Report
Posted 1 year ago
Unable to comment on items as they are gifts. But when used previously gifts were greatly appreciated and well used. The outside of both items were as expected and had attractive packaging.
Helpful Report
Posted 1 year ago
Mulberry Bush Ltd is rated 4.8 based on 11,099 reviews