Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 12,397 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 12,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a product and were very impressed by the service we received including the emails we received updating is on when our order would come.”

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Posted 3 months ago

“Really helpful! Rang to check that address was correct after confusion over names, really appreciated the thoughtfulness.”

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Posted 3 months ago

“Interesting company as they sell a variety of things!”

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Posted 3 months ago

“Excellent quality and perfectly delivered. Thank you so much.”

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Posted 3 months ago

“Very poorly made. All pencils crayons and items all out of packaging. If I didn't need it for a birthday present urgently I would of returned it. Took half an hour to sort it out. Lettering very poor quality. Will not use mulberry again.”

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Posted 3 months ago

Dear Customer, thanks for your review, sorry to hear you were disappointed with your item. Please can you email us with full details and we'll see what we can do to help. Many thanks, Mulberry Bush

Posted 3 months ago

“Great products, excellent service.”

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Posted 3 months ago

“I purchased the potion set for my grand daughter and it is a complete waste of money, sold very over priced. Very disappointing.”

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Posted 3 months ago

Dear Customer, thanks for your review, sorry to hear you were disappointed with your item. The potion kit contains a lot of components allowing the child to make a good number of "potions". We're sorry you feel it is overpriced. Thank you once again for your feedback, Mulberry Bush

Posted 3 months ago

“I bought this for my 5 year old daughter’s birthday today. She loves it! We’ve played with it all day. I would be more than happy to purchase a bigger model too. Great idea”

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Posted 3 months ago

“Excellent fast service”

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Posted 3 months ago

“The transaction with Mulberry was as you would expect but the quality of the product was awful. It didn’t work properly and looked like people had already been using it. Unfortunately I had relied on the product as a gift for my grandson so I had to give him it knowing the functionality was pretty poor. The battery lasted just a few minutes also. Quality control was not evident which is surprising given this was a more expensive version of the product than I had seen elsewhere but paid the extra hoping for better quality.”

Helpful Report

Posted 3 months ago

Dear Customer, thanks for your review. Sorry to hear you were disappointed with the item quality. Please contact us directly and we can work out how we can resolve this for you. Thanks, Mulberry Bush

Posted 3 months ago

“I’m very happy with the mat it’s bright and colourful and my 3 year old grandson loves it”

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Posted 3 months ago

“I have ordered from this company before and they always provide good quality products. I was delighted with what I ordered this year and will not hesitate to purchase from them again.”

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Posted 3 months ago

“Everything as expected. Slight delay in receiving goods due to the Christmas and New Year period but good quality and well-packed.”

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Posted 3 months ago

“Excellent service and delivery times and rapid response to queries.”

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Posted 3 months ago

“My great nephew loved the placemat.”

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Posted 3 months ago

“Amazing! Our 5 year old daughter absolutely loves her bath bombs- fab fizz, super colours and loads of bubbles. Perfect!!”

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Posted 3 months ago

“Good information, service and delivery.”

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Posted 3 months ago

“I have used Mulberry Bush on a number of occasions and have always been completely satisfied with the toys/games for all age groups and also the delivery of same, which happens on time and when expected. I find it very helpful to be able to choose age appropriate things from the catalogue, not knowing exactly what stages my grandchildren are at. The children themselves also love browsing through the catalogue and picking out their "wish list!"”

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Posted 3 months ago

“Very pleased with customer service. Ordering and delivery of the products very efficient. I can't review the individual items as they were given as presents. However, I was very pleased with the quality and craftsmanship.”

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Posted 3 months ago

“Great products.”

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Posted 3 months ago

Mulberry Bush Ltd is rated 4.8 based on 12,397 reviews