M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top-notch customer service. Very fast turnaround time. Delivery without any delays and on time. The sofa looks elegant, very solidly made. I recommend”

M Sofas Limited 5 star review on 4th July 2023

Helpful Report

Posted 2 years ago

“Great service! My sofa is very comfy and stylish 👌”

Helpful Report

Posted 2 years ago

“Great sofa looks even better in person very good quality was worried at first when ordering and not seeing it in person but very pleased”

Helpful Report

Posted 2 years ago

“Excellent product at a great price! It's the second time we've ordered a sofa from M Sofas and yet again we are very pleased with our purchase”

M Sofas Limited 5 star review on 3rd July 2023

Helpful Report

Posted 2 years ago

“Perfect. Even fall asleep on it”

Helpful Report

Posted 2 years ago

“This is my second purchase from MSofas and I continue to be pleased with this company. I paid for the (very large) corner settee unit to be delivered and it was money well spent. The freindly delivery men had to remove my doors to deliver my sofa. They unpacked and assembled the four parts of the corner sofa unit. Then they removed all the packaging - lots of it! - and hung the doors before leaving. A perfect job! And the sofa was comfortable and looked terrific!”

Helpful Report

Posted 2 years ago

“Beautiful sofa excellent delivery”

Helpful Report

Posted 2 years ago

Thank you Marian for your 5 star rating of M Sofas Limited! We are delighted to hear that you have had a positive experience with us and the beautiful sofa you purchased. Look forward to helping you with your future furniture needs!

Posted 2 years ago

“I am very pleased with the customer service I had received via email as an error had been made, problem was small but dealt within 12- 24hours. Delivery again was great the drivers had come in set it all up and very lovely people to chat to as well. Sofa is very comfortable definitely worth every penny.”

Helpful Report

Posted 2 years ago

Thank you so much for giving M Sofas Limited a 5-star rating! We are glad our customer service was able to swiftly resolve the error that had been made, and that you found the delivery people to be friendly and helpful. We are thrilled that you are enjoying your sofa and that it is worth every penny!

Posted 2 years ago

“Brilliant service and beautiful sofa! So pleased with it and the delivery guys were very respectful and left after installation and took all the rubbish with them. Will definitely use M Sofas again!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Sandy! We are thrilled that you enjoyed our brilliant service and beautiful sofa. We are also pleased to hear that our delivery guys were respectful and took any rubbish with them. We really appreciate your support and are truly glad that you will be using M Sofas again in the future!

Posted 2 years ago

“Sofa is so nice”

M Sofas Limited 5 star review on 28th June 2023

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of M Sofas Limited. We're so glad to hear that you think our sofa is so nice!

Posted 2 years ago

“Absolutely beautiful sofa bed with high quality fabric and finish. Solid, well-made and delivered by 2 very polite and professional men. This is my second purchase from MSofas and I am over the moon. In my opinion, there’s no point buying from other brands who are overpriced. MSofas delivers high quality for reasonable price. I will always be buying my furniture from you!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Gosia! We are delighted you are over the moon with your second purchase from M Sofas Limited. Your satisfaction matters to us and we are so pleased that you recognize the high quality and reasonable price of our furniture. We value you as a customer and look forward to providing you with furniture in the future as well!

Posted 2 years ago

“Great quality for sofa, friendly staff and quick delivery, 5 stars for you guys. Thank you !!!”

Helpful Report

Posted 2 years ago

Thank you so much, Ioan, for your 5 star rating of M Sofas Limited! We are so glad that you had such a positive experience, with great quality for the sofa, friendly staff, and quick delivery Thank you!!

Posted 2 years ago

“The team was super helpful in producing and delivering my sofa within the minimum time period they have told me. My sofa is great and have received many compliments. Overall a really good experience.”

Helpful Report

Posted 2 years ago

Thank you for your 5-star review! We are delighted to hear that our team was helpful in delivering your sofa within the timeframe we promised! We are so glad that you are enjoying your sofa and have received many compliments. It has been a pleasure to serve you, and we look forward to hearing from you soon!

Posted 2 years ago

“very good quality”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We really appreciate the feedback and it's great to hear that you found the quality to be very good. Thank you again for your kind words!

Posted 2 years ago

“Loved the service, sofa is great better than expected and good quality. Delivery was smooth as well and men delivering super helpful. Thank you”

M Sofas Limited 5 star review on 27th June 2023

Helpful Report

Posted 2 years ago

Thank you so much Laura! We really appreciate your positive review about M Sofas Limited. It's great to hear that the service was great, the sofa was better than expected, and the delivery went smoothly. We are glad that you're pleased and we're thankful that you chose to shop with us!

Posted 2 years ago

“Great sofa, the colour is amazing and it looks really good in our living room. The delivery was prompt and very quick and the guys took all the packaging away. Would definitely recommend Msofa to anyone.”

Helpful Report

Posted 2 years ago

Thank you so much for the fantastic 5 star rating of M Sofas Limited! We are glad to hear that you love your new sofa and that the delivery was smooth and speedy.

Posted 2 years ago

“Excellent service , my sofa was delivered it’s beautiful, such good quality and they set it all up so good many thanks MSofa”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing 5 star rating of M Sofas Limited! We are so glad that you appreciate our excellent service and that your beautiful sofa is of such good quality. We always strive to deliver the highest satisfaction for our customers and are so pleased that we met your expectations. Many thanks!

Posted 2 years ago

“I've ordered wardrobe and it's lovely, and good quality, customer service is great, delivery was fast and professional. Very recommended”

Helpful Report

Posted 2 years ago

“Really nice sofa”

M Sofas Limited 5 star review on 25th June 2023

Helpful Report

Posted 2 years ago

“Good quality and comfortable sofa. Fast and easy assemble from the delivery team. Recommend!”

Helpful Report

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews