M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful team, very happy with my sofa! Thank you”

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Posted 2 years ago

“WWe love the sofa, surprised of the quality as it was our first time buying a sofa online.”

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Posted 2 years ago

“Very happy with the sofa, the quality is great and it came much sooner than expected. The delivery staff was also very quick and friendly. Would definitely recommend.”

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Posted 2 years ago

“Very happy with the service and sofa quality .Thanks”

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Posted 2 years ago

“Very good service ,thank you”

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Posted 2 years ago

“Excellent quality, service and staff”

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Posted 2 years ago

“I was skeptical at first as it doesn’t look like the most legit website! Ordered the Zeus corner in inari fabric - arrived within 8 weeks! The delivery guys turned up on the dot, brought the sofa in, unpacked, put together and took the rubbish away. It was such a pleasant experience, the guys even stopped for 2 minutes to have a flat white :) 10/10 Sofa is gorgeous can’t believe how cheap it was we wanted a HAY mags for well over £3.5k and this is practically the same but for £910!”

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Posted 2 years ago

“Fantastic Sofa, just as advertised. It's always nerve-wracking buying a sofa online but this is so well built, even better than expect and above all is really comfortable. Absolutely no negatives. Also, the delivery drivers were brilliant and put the whole thing together and took the packaging away! 5 star!”

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Posted 2 years ago

“Great customer service!!! Quick responsed and very helpful. Price worth to pay as sofa and material quality is 10/10. I feel like i sleep onthe cloud:) Highly reccomend!!! Thank you msofas”

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Posted 2 years ago

“The best one”

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Posted 2 years ago

“Good value, great product Would buy from a sofas again Recommend”

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Posted 2 years ago

“Efficient delivery. I was weary with the sofa being reduced by half price but the sofa is the perfect balance of soft and firm. The colour is just what I want and would recommend to everyone.”

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Posted 2 years ago

Thank you so much for the amazing 5-star rating, Darrin! We really appreciate your kind words about our M Sofas! We are so pleased you found the perfect balance of soft and firm with your sofa, as well as the colour being just what you wanted. Thank you

Posted 2 years ago

“The whole process of ordering to receiving the product was very smooth. I entered my email address wrong and the customer service resolved the issue very quickly and easily. I also ordered free fabric samples before ordering and this was extremely helpful in getting the right colour and fabric for the sofa I wanted. The sofa I received looks exactly like the picture I saw online, with my own fabric choice.”

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Posted 2 years ago

Thank you so much for your five-star rating of M Sofas Limited! We are delighted to hear how smooth the whole process was for you - from ordering to receiving your product - and that our customer service was able to quickly and easily resolve your issue with the wrong email address. We are also pleased that you found the free fabric samples we offer useful in finding the perfect colour and fabric for the sofa. We are thrilled that you are satisfied with the product you received, and that it looks exactly like the picture you saw online! Thank you for choosing M Sofas Limited.

Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

Thank you so much, Amina, for your generous 5-star rating of M Sofas Limited! We really appreciate your feedback. It's customers like you that make our business stand out!

Posted 2 years ago

“I recommend”

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Posted 2 years ago

Thank you so much Michal for your 5 star rating of M Sofas Limited! I'm so glad that you enjoyed your experience with us.. I highly recommend M Sofas Limited to anyone and I'm grateful for your continued support.

Posted 2 years ago

“Very comfortable, excellent material🙂”

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Posted 2 years ago

Thank you so much Krisztina for taking time to share your 5 star rating of M Sofas Limited! We are very pleased to hear that you are satisfied with your purchase and that you found it to be very comfortable, with excellent material🙂 Thank you

Posted 2 years ago

“After purchasing been delivered in 8 days brilliant, sofa looks better then in photo's”

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Posted 2 years ago

Thank you so much for the 5 star rating, Radoslav! We really appreciate your feedback and are so glad you are pleased with M Sofas Limited's product and service. We're delighted that you found your sofa to be even better than the photo's and that it was delivered in 8 days! Thank you for your support.

Posted 2 years ago

“Very nice delivery guys Very happy with my purchase”

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Posted 2 years ago

Thank you so much for your wonderful rating of M Sofas Limited! We are thrilled to hear that you were happy with your purchase and that our delivery team made your experience even more enjoyable. We appreciate your kind feedback!

Posted 2 years ago

“GREAT DELIVERY STAFF. GREAT QUALITY OF SOFA BED! THANK YOU”

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Posted 2 years ago

Thank you so much, Mateusz, for your 5 star rating of M Sofas Limited! We really appreciate it and we're glad that you found our delivery staff and the quality of our sofa bed to be great! So once again, thank you for your review.

Posted 2 years ago

“We had our sofa for about a month now. It looks great, way more expensive than it really is. It’s very comfortable to sit and sleep on, not too hard just perfect. I had so many compliments on it and would definitely recommend it.”

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Posted 2 years ago

Thank you so much for your wonderful 5-star rating, Ewelina! We're so glad to hear that you've been enjoying your sofa for the last month and that it looks great and is incredibly comfortable. We really appreciate your kind words and we're glad you'd recommend us. Thanks again for your support!

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews