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Mr Clutch Autocentres Reviews

4.7 Rating 2,848 Reviews
100 %
of reviewers recommend Mr Clutch Autocentres
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Phone:

0800 67 67 67

Email:

customerservices@mrclutch.com

Anonymous
Anonymous  // 01/01/2019
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Excellent customer service will use again and recommend
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Posted 9 years ago
Online Booking procedure was easy, MOT done at the time it was supposed to be done, advisories explained to me in a very easy to understanding way. Also cheapest in Derby. (Have used them twice a year to MOT the two family cars every year for the last ten years)
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Posted 9 years ago
Very professional approach at reception. The MOT was done on time. Couple of advisories were explained in clear simple terms.
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Posted 9 years ago
Excellent service, professional, helpful and efficent. The Swindon branch is, in my opinion exceptionally good, with everyone there from the front desk to the mechanics being very helpful, and knowledgeable. thank you
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Posted 9 years ago
Work was done fine at a very competitive price. My only complaint is about the chaotic mix of automated and manual systems that the company uses. You select a branch, a date for the work, book and pay for it using using an online system. You then get an email asking you to phone the branch to get an appointment time(?!). When you arrive at the branch you are 'requested' to fill in a paper form which which asks the same questions as the online system did. Why? The desk sergeant at the branch was most insistent. He even had the cheek to mutter something about it being 'part of the contract' when I remonstrated. What cobblers...
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Posted 9 years ago
Excellent service, guys always ask before doing a job on my vehicle. They always get the best parts for my vehicle. They always offer advice. Very happy so far with the service received.
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Posted 9 years ago
Excellent friendly service, cannot fault it.
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Posted 9 years ago
They Southend Centre I went too was brilliant, they fixed my car with as little cost as possible - and were great along that - even when I got a humpy and was slightly rude - they still tried to help. I apologise to the receptionist for being a bit of a knob, but it was a great service and will definitely be going back. The staff were great.
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Posted 9 years ago
Booking online was really easy. Mr Clutch is the only service provider that provided a COMPLETE list of all the tasks that would be carried out depending on the package purchased, so that you can see what you were paying for. I opted for the Gold Plus. I know, I got quotes from a few MOT providers and they were vague at best. Dropped the car off before 10am. I am fairly lucky as I live right round the corner from them so was able to leave the car with them and get on with my day. Called them later and said I was running late, would they mind waiting for me to get there to pick up the car, even though they were closing. They said no problem. First time I have used them, first impressions, 5 stars. Of course, not had a chance to drive the car much yet to see how good the car runs and how good a job they have done, as I am writing this the same evening. But they have offered advice for a couple of issues they found, which I will follow up on, and also said the car looks good for her age, 14 years, and had no problems with the MOT or servicing. I would definitely recommend Mr Clutch for all your vehicle needs.
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Posted 9 years ago
Always visit Mr Clutch for my MOT and have always had good service. They are very good value for MOTs, much cheaper than anywhere else, but always efficient.
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Posted 9 years ago
Paid in advance, booked in and collected for the agreed price. Great job great price and no surprises. Thank you to the Basingstoke mechanics.
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Posted 9 years ago
Efficient, polite and did what I'd paid for , a very reasonably price MOT Very happy to use again
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Posted 9 years ago
This isn't the first or last time I have visited Mr Clutch Aldershot. The staff there are extremely friendly and offer very honest advise. I find there prices reasonable, quite often lower than any other garage around and they are always willing to fit you in no matter the size of the job. Highly recommend.
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Posted 9 years ago
Quick online payment. Efficient friendly team. No fuss repair. Thank you.
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Posted 9 years ago
Booked an MOT for my car just a day before. Very smooth process without any problem. Thanks Mr Clutch.
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Posted 9 years ago
Friendly staff. Fast, efficient job done.
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Posted 9 years ago
Excellent service and communication
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Posted 9 years ago
Great job sent me a reminder booked online turned up dropped car off done some shopping had a drink in subway over the road went back car passed its MOT easy and efficient great staff to
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Posted 9 years ago
I booked my air-con re-gas online after calling the Swindon branch to check if they were open on Bank Holiday Monday (1st May). It was all very easy to do and the branch reception person was very polite, efficient and helpful. On the day I arrived 10 mins early for my 10am appointment and although I was warned it could take an hour to complete, the job was done by 10:15. A happy customer. I've yet to test the air-con fully but it seems to be working when I used it briefly.
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Posted 9 years ago
I booked am MOT online. It was completed in 45 minutes as promised. The charge was very reasonable too. And most importantly the car passed!
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Posted 9 years ago
Mr Clutch Autocentres is rated 4.7 based on 2,848 reviews