Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,080 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03335777911

Write Your review

Tell us how Monsterplumb Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only needed a few bits, but the speed of delivery was stunning”

Helpful Report

“Excellent, good price”

Helpful Report

“After ordering the items from Amazon and receiving the incorrect sizes requested, I ordered from Monster Plumb instead. The items arrived the next day and were exactly what was ordered and required. I would use them again.”

Helpful Report

“Ordered soil pipe connector for new toilet and was very impressed with speed of delivery.”

Helpful Report

“This is an excellent company to deal with. The customer service is so good with a personal touch. Any problems are resolved immediately. I will not hesitate to use this company again.”

Helpful Report

“Needed some service valves and hoses that were not stocked by the usual outlets to get a shower working again. Very swift delivery. Nice one !”

Helpful Report

“Got what I wanted and delivered on time. Fantastic service.”

Helpful Report

“Excellent service and good price, the radiator was well packed and in perfect condition, so much easier than going down the merchants and paying twice as much then having to lug it home. Very pleased.”

Helpful Report

“Parts came quickly and their price was good. An incorrect part was resent immediately.”

Helpful Report

“Brilliant service, ordered late on Sunday evening, dispatched Monday and arrived on Tuesday morning … Thank You”

Helpful Report

“They had everything I needed all in one place. All too often I’m finding I have to travel to three different vendors to buy everything I need. Competitive prices and quick delivery. Excellent service all round. Thank you.”

Helpful Report

“Monsterplumb is one of the best companies I have been fortunate enough to have dealt with. Would strongly recommend them”

Helpful Report

“Fantastic service with very fast delivery”

Helpful Report

“Very quick delivery. Very good prices.”

Helpful Report

“Have used Monsterplumb twice and found the product bought very well priced, in stock and delivered quickly. Highly recommended.”

Helpful Report

“products delivered to specification and communication was good.”

Helpful Report

“I have not received the goods/paid for. Please issue full refund soonest. Very, very disappointed with your poor service and so is my customer. LAWRENCE BYFIELD.”

Helpful Report

Good Morning Lawrence. Many apologies for the issue you have experienced. I can see that you ordered on Saturday last week, and your item was despatched on Monday, for delivery Tuesday by DPD. You will have received an E-Mail stating this had happened, and also on Tuesday morning with an hour time slot of the delivery. From the tracking it looks like the DPD driver struggled to find your address, and the delivery sadly failed. An E-mail would have been sent to you informing you of this, and requesting delivery instructions to help the driver. Unfortunately, there was no reply or instructions given. They tried again to deliver on Thursday, with the usual E-mails being sent to inform you of this. Sadly again, they could not locate your address to deliver. Another E-Mail was sent informing you off this, and again requesting delivery instructions to help the driver find you. No information was given by yourself, and as a result on Friday night i can see the parcel has been returned to sender. Again, apologies you never received your parcel, when living in a vast countryside location, sometimes the drivers do need a little help, without this it can be very difficult to find you. We will of course process your refund as soon as the office re-opens tomorrow.

“Amazingly quick delivery time from ordering to delivery of an item I needed urgently and which was unattainable locally. Ver impressed”

Helpful Report

“All items arrived when they were supposed to and all correct. Will be telling my friends to use u if they need any fittings.”

Helpful Report

“Monsterplumb has really good stock,service and decent prices very good company”

Helpful Report

Monsterplumb Ltd is rated 4.9 based on 2,080 reviews