Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,854 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Molly Brown London 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous items on the website, very difficult to choose! Gorgeous packaging too!”

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Posted 11 months ago

“A really cute bracelet! My friend was thrilled to receive it and loves it”

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Posted 11 months ago

“Nice bracelet for my baby granddaughter but dissapointed with her name inscribed can hardly be seen it’s so small”

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Posted 11 months ago

Dear Sonya, Thank you for sharing your feedback. We are sorry to hear about your disappointment. After reviewing your order, we can confirm that the engraving was completed as per your instructions. We have not yet received any communication from you regarding this issue. Could you kindly email us at customercare@mollybrownlondon.com with clear images of the issue described with the engraving? Once we receive this, we will be able to offer further advice. Kind regards, Caroline Customer Care Molly Brown London

Posted 11 months ago

“Very pleased with my purchase. Fully informed about delivery and arrived on time. I added gift wrapping to my order which was lovely. Would definitely recommend. Thank you”

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Posted 11 months ago

“The bracelet we purchased was lovely, good quality and well made. Delivery and communication was excellant and the bracelet arrived quicker than anticipated. Thank You”

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Posted 11 months ago

“Excellent quality bracelet and fast service”

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Posted 11 months ago

“Packing of the gift was lovely, looked really nice but was disappointed with the engraving, it’s hardly visible 😔”

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Posted 11 months ago

“Delivery was really fast, easy website to natigate and a really lovely necklace. The quality is so good and my niece was in love with it.”

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Posted 11 months ago

“My granddaughters loved their gold bangles with the first diamond! A keepsake for ever ! The packaging was exquisite!”

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Posted 11 months ago

“The necklace came all tangled up. We couldn’t manage to get it untangled so it ended up in the bin maybe instead of putting it loose in a bad you should put it in an actual necklace box and it won’t get tangled.”

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Posted 11 months ago

Dear Lynne, Thank you for your feedback. We are very sorry to hear that the necklace has been thrown away. All our jewellery is handpicked before being engraved to order. As part of our dispatch process, the engraving team gently polishes each item and places it in a protective plastic bag to ensure it arrives safely. In situations like this, our first course of action is to ask customers to contact us with clear photographs of the item and the issue so we can review and assist accordingly. Unfortunately, without images or the item itself, we are unable to help further at this time. Kind regards, Caroline Customer Care Molly Brown London

Posted 11 months ago

“Very beautiful piece! I hope it will last!”

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Posted 11 months ago

“Absolutely love this bracelet, it really is georgous and the added bonus of the beautiful engraving makes it all the more special. Delivery was great too and was kept in the loop every step of the way. Love it, thank you for such great product and service.”

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Posted 11 months ago

“The monogrammed heart with little star necklace is very beautiful. It will be a wonderful gift for my granddaughter's second birthday. Thank you so much!”

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Posted 11 months ago

“I ordered a birthstone bangle for my new granddaughter and was really impressed how lovely it was! The quality is fabulous and came promptly even with me having her name engraved on it! The package was well wrapped in the post with presentation wrapping enclosed ready for me to gift! I would definitely order from Molly Brown again 😊”

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Posted 11 months ago

“Lovely item as described and arrived quickly!”

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Posted 11 months ago

“I bought the fairy necklace as a Christening gift for my granddaughter . It is a beautiful piece of jewellery”

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Posted 11 months ago

“Very pleased with this pretty quality product beautifully packaged and first class service”

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Posted 11 months ago

“I bought the item for a very special foster baby. Her new parents described it as "so beautiful".”

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Posted 11 months ago

“Beautiful bracelet, my granddaughter loves it.”

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Posted 11 months ago

“Unfortunately my daughters lovely necklace broke a week after christmas.”

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Posted 11 months ago

Molly Brown London is rated 4.8 based on 2,854 reviews