Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,003 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and product quality excellent too!”

Helpful Report

Posted 5 years ago

“We love our new cot - it's well made and a beautiful design. We choose the summer beech colour and so pleased with the yellow tone against the wood. Very quick delivery and easy to assembly with two people. Good quality at a great price. Would definitely recommend.”

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Posted 5 years ago

“Great product. Great service. Thankyou”

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Posted 5 years ago

“Beautiful cot at an affordable price! Love the design and good quality too. We found it quick and easy to put together. Just wish we’d known how great these were when we had our first baby!”

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Posted 5 years ago

“Excellent customer service - needed to change the colour of my cot and they couldn’t have been more helpful and super friendly too. I bought a whole bundle of things and I love them. They arrived quickly. Really impressed with Mokee!”

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Posted 5 years ago

“Lovely Moses basket, very good quality and finish. Exactly what we were after, the colour on the straps isn’t as bright as the image shown on the website but it isn’t bad. Looks sophisticated, just waiting for baby to arrive to use it! Product bought - mokee woolnest Moses basket”

Helpful Report

Posted 5 years ago

“The cot bed we ordered was delivered in 4 working days amazing. When we assembled it, we were slightly disappointed to discover one of the lats wasn’t secure. Despite the problem we were able to assemble the cot with ease, taking photos of the damage. I emailed customer service at 8am the following day, who apologised and organised redelivery of the faulty parts before 9:30am. The customer service team were nothing but helpful and supportive. I would not hesitate to order with moKee in the future and recommend them to all friends and family. We love the cot bed!”

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Posted 5 years ago

“Coloris magnifique et très bonne qualité”

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Posted 5 years ago

“Really well made, quick delivery. Can’t wait for our baby boy to enjoy the Moses basket!”

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Posted 5 years ago

“Super lit pour bébé. Semble être costaud, les finitions sont très belles. Le délai de livraison a été court. Très bon rapport qualité/prix Je recommande !”

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Posted 5 years ago

“Lovely quality for a cot that is just the perfect size. Delivery on time,smooth and easy. The cot was very easy to assemble with clear and simple instructions and all the tools are provided. I would definitely recommend!”

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Posted 5 years ago

“Customer support was very helpful. When the watermelon travel cot sheet was sold out, moKee very kindly made one for me from a larger sized sheet. The travel we bought is well designed and easy to put or take down. Delivery was fast. We expect lots of use by the new twins. Thanks.”

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Posted 5 years ago

“I was very happy with my wool nest, sheets and covers. The communication and delivery were also very smooth.”

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Posted 5 years ago

“Mini lit bébé enfin monté .... et il est parfait :) Design épuré et élégant, qualité des matériaux et des finitions (bois de hêtre certifié, peinture à l'eau), montage facile et explications claires, livraison rapide et emballage soigné. Merci Mokee!”

Helpful Report

Posted 5 years ago

“Design! Original!”

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Posted 5 years ago

“One of the sides of the cot came damaged during transit, within minutes moKee team resolved the issue and sent out a new part! Fantastic customer service. The mini cot is simple but beautiful! The ramen mattress is odd but feels firm and my baby sleeps so well on it! Definitely worth the purchase!”

Helpful Report

Posted 5 years ago

“I had originally ordered a cot elsewhere and had nothing but hassle with it running two months late. I decided to opt for MoKee instead and I haven’t regretted it one bit. Even in these uncertain times I was kept fully up to date with the status of my order and the item was delivered very quick. My other commented on the fact it feels “sturdy” and like a “quality” piece of furniture when he started to assemble it. The birthday candles and chocolate lolly were a lovely touch and pleased my toddler (he’s still adjusting to being a brother and not centre of attention so that was a nice treat). I LOVE how the cot looks in baby’s nursery, it’s just the right balance between simple and stylish I was looking for. If you order one you won’t regret it!”

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Posted 5 years ago

“Très satisfaite!!!! Colis arrivé TRÈS rapidement (4/5jours) en France!!! Le lit est conforme aux photos et descriptions!! Je le recommande 100 000x !!!!!”

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Posted 5 years ago

“I ordered a beautiful wool nest and accessories for my daughter's first baby. The nest looks very cosy and well made and it arrived earlier than expected and was well packaged. My daughter is excited to start using it when baby comes! I'm very excited too!”

Helpful Report

Posted 5 years ago

“Mokee were brilliant during the delivery process. Our order was delivered in two parts and I was worried when the second delivery took longer than expected. They got back to me super quickly and tracked the remaining order for me. We haven't yet built it but the mattress and changing mat are lovely.”

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Posted 5 years ago

Mokee is rated 4.8 based on 1,003 reviews