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Mogo Direct Reviews

4.6 Rating 761 Reviews
91 %
of reviewers recommend Mogo Direct
Company Reviews Product Reviews
299
 Metrics Info
4.6
Based on 761 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mogo Direct Reviews

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted Park, Maxted Road,
Hemel Hempstead
Hemel Hempstead
HP2 7EP

Write Your review

Mogo Direct 5 star review on 16th February 2023
Anonymous
Mogo Direct 5 star review on 6th November 2022
Anonymous
Mogo Direct 5 star review on 27th October 2021
Anonymous
Mogo Direct 5 star review on 10th January 2021
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Mogo Direct 5 star review on 1st June 2020
Anonymous
Mogo Direct 5 star review on 14th May 2020
Anonymous
Mogo Direct 4 star review on 5th March 2019
Mr Dickinson
3
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ms Snyder
Verified Buyer
“Excellent communication and delivery.”
Helpful Report
Posted 6 years ago
Dear Ms Snyder, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Ms McBain
Verified Buyer
“Excellent service from Seema who could not do enough to assist. She very quickly sorted out one problem.”
Helpful Report
Posted 6 years ago
Dear Mr McBain, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Sample chair arrived swiftly. Prompt and courteous service.”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent customer service - quick response, helpful & knowledgeable ... very impressed!”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Good service and fast delivery.”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Brilliant service, easy to chat too and quick to arrange delivery of chairs ordered, will be using Mogo again.”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Ms Calow
Verified Buyer
“Good service and friendly delivery.”
Helpful Report
Posted 6 years ago
Dear Ms Calow, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Efficient and can-do”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Friendly efficient”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service we've provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Great company to deal with. I was phoned to arrange when i wanted delivery. All very professional.”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Phyll Hannah
Verified Buyer
“The online catalogue, ordering, invoicing procedure and delivery work well. Customer Adviser, Seema, was also excellent and helped with a query.”
Helpful Report
Posted 6 years ago
Dear Phyll Hannah, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your purchase and the service we've provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Mr Dickinson
Verified Buyer
“Good service and price - my only concern is that the chairs I bought are quite 'exacting' to stack correctly and some users of our Community Centre will be less careful than I am when putting them away.”
Mogo Direct 4 star review on 5th March 2019
Helpful Report
Posted 6 years ago
Dear Mr Dickinson, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service provided. We are, however very sorry to hear that the chairs are not stacking quite as you'd like them to. I am sincerely sorry about this and of course if there is anything we can do to help, then please do not hesitate to let us know. Thank you so much, again, for your order with us and we hope to work with you again soon. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Ordered by computer. Quick reply and delivery. Extremely pleased with goods”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service we've provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with the service we've provided. Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Great service. On time delivery. Great product”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service we've provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Mr Denton
Verified Buyer
“Quality assured service, very good communication and rapid delivery”
Helpful Report
Posted 6 years ago
Dear Mr Denton, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service we've provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Seema was very helpful in taking the order and dealing with the change of delivery address. My one comment would be that it was agreed that the delivery driver would call 1 hour before delivery this didn't happen. But overall a very good experience.”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us a review - we really appreciate your feedback as it enables us to improve ourselves on an ongoing basis. We are really pleased to hear that you are happy with the service you received; but we are sincerely sorry that the delivery driver did not contact you as we had agreed. We appreciate this feedback and will of course convey this to our carriers, in an endeavour to ensure this doesn't happen again! We most certainly wouldn't like you to receive a service that you are less than happy with and we are sincerely sorry, again, for the inconvenience this has caused you. Going forward, if there is anything at all we can do to help, please do not hesitate to get in touch with us at any time. Thank you once again for taking the time to leave us your thoughts and feedback. Warm Regards, Seema @ Mogo Direct
Posted 6 years ago
Mr
Verified Buyer
“Very helpful, and very good product knowledge”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. Thank you so much for your kind words; we are pleased that we were able to assist you and help you get everything you needed. I like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything further we can do to help in due course, please do not hesitate to contact us at any time. Thank you once again, Warm regards, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Really good service. All ordered ok and came on time undamaged. Needed to add some items no problem. They were also true to their price promise. Thank you”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Simply first class customer service”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you so much for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased that you are happy with your order and the service we've provided! Thank you so much for the kind words and we really hope to work with you again soon. If there is anything at all we can do to help in due course, please do not hesitate to get in touch at any time. Warm regards and best wishes, Seema @ Mogo Direct
Posted 6 years ago
Mogo Direct is rated 4.6 based on 761 reviews
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