“Our item arrived damaged which is nobodys fault but when I contacted the company they just told me to send a photograph to their email, which I did. A week passed and I contacted them again to chase it up and they told me that they hadn't received any email from me. I quoted the exact date and time it was sent and offered to forward the email again. Then no response. I asked if they had received the email and the person I was speaking to said "this isn't my department"”
“The response and delivery far exceeded our expectations. We live in the Highlands of Scotland and generally delivery is pretty poor, but Mobiquip we're able to deliver an all-terrain wheelchair in 3 days.”
“Good enough for the National Trust at Nyman’s, very comfortable and easy to push, so we’ve invested in the all terrain chair, and so far, no regrets.”
“I bought an all terrain wheelchair for a friend. She is really pleased with it. Very comfortable and good quality. Very fast delivery which was great only thing that could be improved is a little bit more notice of the delivery slot but that's just logistics. Otherwise great.”
“I need to return a wheelchair that is not suitable for my husband’s use, but have been unable to do so, so far. MobiQuip is very unhelpful. On the phone I was told I’d have to sort it out myself- they don’t do returns. The website is impossible for me to navigate(I’m 79 and am usually ok with it)”
“Very happy with my sons new XL Stroller, it's very sturdy and comfortable, he loves it already!so much easier to get him around now😊
Fast delivery, highly recommend”
“I bought this for my grandson who is autistic and is in a special needs school my daughter tried to get funding but it was taking to long she would no be able to take him out during the holidays absolutely great sturdy thankyou”
“Ordered a pushchair for my daughter. Quick delivery and pushchair is fantastic. She loves it. Goes up to 8 stones which is such a game changer. She’s only 4 so hoping to get a good few years use out of this.”
“I ordered the Mobiquip buggy and from start to finish the customer service we received from Adam was top notch! Id originally ordered buggy and accessories in different colours due to others being out of stock and Adam phoned me to confirm and managed to provide me with the colours I wanted but couldnt find in stock! Then had a mishap with the raincover and again, Adam was able to help me and I received the item I needed the very next day. Cannot reccommend them enough for going above and beyond when they needn't have had to. 10/10!”
