“Delivery did not happen on the planned date due to a let down by the courier.
Once MobiQuip were made aware they did everything in their power to atone for this situation and generously compensated us for an error that was not their doing.
Outstanding communication and customer service from Richard at MobiQuip, I would definitely recommend them not only for their customer service but also for a great quality product evry bit as good as the McL if not better.”
“Needed a new wheel chair urgently and Mobiquip were showing the one I wanted as in stock. Rang to double check and a very helpful gentleman called me back within 10 minites to confirm stock. He also said if I got my order in by midday, it was 11.30am, he'd ensure I got it the next day. I placed my order and true to his word it arrived the following day. Can't fault them or the chair. Excellent service all round and thorougly reccomended.”
With assistance from Richard in MobiQuip Sales Dept my new wheelchair was delivered from Melton Mobray to Glasgow on the day following placement of my order.
The Excel G-Explorer wheelchair is a well-made product, and it has prompted a number of compliments for its distinctive design. It is not just any other wheelchair!”
“MobiQuip we're brilliant from start to finish, the communication was excellent and I knew exactly what was happening throughout the process. They were very friendly and always happy to help with any enquiries I had. The staff were also very knowledgeable with their products. I would highly recommend to anyone.
“Purchasing with MobiQuip was a very easy experience with some absolutely fantastic customer service staff. Their industry knowledge really helped us come to the decision on which wheelchair to purchase and we would happily use them again. Well done MobiQuip and thank you for the 5* purchasing experience!”
“I have recently bought a mobility scooter from MobiQuip and I just wanted to thank you for your excellent customer service. Richard couldn't have been more helpful throughout. His expert knowledge assured me that I knew what I was buying and I really felt he went the extra mile. I would recommend this company wholeheartedly . It makes a refreshing change to get such good service in this day and age. Thank you very much.”