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Mobility Smart Limited Reviews

4.7 Rating 1,718 Reviews
94 %
of reviewers recommend Mobility Smart Limited
Company Reviews Product Reviews
1
 Metrics Info
4.7
Based on 1,718 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Mobility Smart Limited Reviews

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

Write Your review

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Anonymous
Verified Buyer
“Couldn't ask for better service!”
Helpful Report
Posted 6 months ago
Thank you so much for your kind words! We are thrilled to hear that you couldn't ask for better service. > Our team works hard to provide the best possible experience for our customers, and it is wonderful to know we met that goal for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team
Posted 6 months ago
Anonymous
Verified Buyer
“The order of the 8 inch bath seat was delivered quickly, and was well packed. The seat itself is sturdy and well made, and assembly is easy to do with well layed out instructions. Would gladly order other products from this company in the Future.”
Helpful Report
Posted 6 months ago
Thank you for your review! We are delighted to hear that your 8 inch bath seat arrived quickly and well packed. It is great to know that you found the seat sturdy and well made, and that the instructions made assembly easy for you. Knowing that you would gladly order from us again in the future is the best compliment we could receive! Thanks From The Mobility Smart Team
Posted 6 months ago
Annette White
Verified Buyer
“Having looked at various bath lifts, we opted for the Bellavita. The price was quite reasonable and the item was delivered very promptly. The manual is comprehensive.”
Helpful Report
Posted 6 months ago
Thank you for your review, Annette White! We are so pleased that you chose the Bellavita bath lift after your research and that you found the price reasonable. It is great to know the delivery was prompt and that you found the manual comprehensive and easy to follow. Thank you for following us on Instagram as well—it’s lovely to stay connected with our customers there! Thanks From The Mobility Smart Team
Posted 6 months ago
Brian Thomas
Verified Buyer
“This Helping Hand sponge on a stick is a perfect adaptation for washing feet and ankle - especially if bending is a problem. Perfect service.”
Helpful Report
Posted 6 months ago
Thank you for your review, Brian Thomas! We are delighted to hear that the Helping Hand sponge is working out so well for you. It’s a fantastic, simple tool for making daily tasks easier, especially when bending is a challenge. We are so pleased we could provide a "perfect service" to match! Thanks From The Mobility Smart Team
Posted 6 months ago
Stuart Solomons
Verified Buyer
“VERY NICE ITEM DELIVERED NEXT DAY VERY GOOD...HOWEVER THE DOWNFALLS ARE...THE WAY YOU PRICE IT MAKE IT LOOK CHEAPER THAN IT IS....UNTIL YOU READ SMALL PRINT PRICE NOT INCLUSIVE OF VAT...PLUS DELIVERY CHARGE NOT EXPLAINED PROPERLY EITHER...ONCE YOU GO TO CHECKOUT EXPECTING TO PAY A FIGURE.....YOU FIND IT HAS GONE UP BY AROUND £8 TO £10...SO BASICALLY IMPRESSED WITH ITEM BUT NOT THE WAY IT IS ADVERTISED ...............”
Helpful Report
Posted 6 months ago
Thank you for your feedback, Stuart Solomons. We are very pleased to hear you are happy with the item and our next-day delivery service. We sincerely apologize for the confusion regarding the pricing. Because many of our customers qualify for VAT Relief due to chronic illness or disability, we display prices exclusive of VAT so those eligible can see their final cost. We try to make the VAT and delivery information as clear as possible before the checkout, but we appreciate your feedback and will look at how we can make this even more transparent for our customers. Thanks From The Mobility Smart Team
Posted 6 months ago
Andrew Holder
Verified Buyer
“Excellent service thank you”
Helpful Report
Posted 6 months ago
Thank you for your review, Andrew Holder! We are delighted to hear that you experienced excellent service from us. We truly appreciate you taking the time to share your feedback and look forward to being of service to you again! Thanks From The Mobility Smart Team
Posted 6 months ago
Anonymous
Verified Buyer
“Mobility Smart were excellent. Ordered a Hand Dynamometer and it arrived quickly. Product seems to be excellent and reliable and easy to use (to a non medical professional)”
Mobility Smart Limited 5 star review on 12th January 2026
Helpful Report
Posted 6 months ago
Thank you for your review! We are delighted to hear that you found our service excellent and that your Hand Dynamometer arrived so quickly. It is great to know that you find the product reliable and easy to use as a non-medical professional. We aim to provide high-quality equipment that is accessible to everyone, so we truly appreciate your feedback! Thanks From The Mobility Smart Team
Posted 6 months ago
Mavis Hiseman
Verified Buyer
“I have used mobility smart several times now, find their prices very resonable, items are great and postage etc quick. More than happy to use again”
Helpful Report
Posted 6 months ago
Thank you for your wonderful review, Mavis Hiseman! It is fantastic to hear that you have used Mobility Smart several times now. We are so pleased that you consistently find our prices reasonable and our delivery quick. Knowing that you are more than happy to use us again is the best feedback we could ask for! Thanks From The Mobility Smart Team
Posted 6 months ago
Jennifer Bianco
Verified Buyer
“Very good service. The order arrived quickly and on the date arranged. Good packaging and no damage.”
Helpful Report
Posted 6 months ago
Thank you for your review, Jennifer Bianco! We are delighted to hear that you experienced very good service and that your order arrived exactly on the date arranged. We take great care with our packaging to ensure everything arrives in perfect condition, so it’s wonderful to know your items reached you safely. Thanks From The Mobility Smart Team
Posted 6 months ago
Judith Lee
Verified Buyer
“I would recommend this seat to anyone, easy to use easy to clean, and parts easy to purchase. Brilliant alround.”
Helpful Report
Posted 6 months ago
Thank you for your review, Judith Lee! We are delighted to hear that you would recommend this seat to anyone. It is great to know that you find it easy to use and clean, and that having spare parts available gives you extra peace of mind. Thank you for the "brilliant all-round" feedback! Thanks From The Mobility Smart Team
Posted 6 months ago
Carole Henshaw
Verified Buyer
“excellent service delivered on time. good price and easy to put up. very impressed/”
Helpful Report
Posted 6 months ago
Thank you for your review, Carole Henshaw! We are delighted to hear that you received excellent service and that your order was delivered on time. It is great to know that you found the item to be a good price and easy to put up. We love hearing that our customers are very impressed with their experience! Thanks From The Mobility Smart Team
Posted 6 months ago
Anonymous
Verified Buyer
“Fast service and excellent products.”
Helpful Report
Posted 6 months ago
Thank you for your review! We are delighted to hear that you experienced fast service and are happy with our excellent products. We strive to provide the best quality and efficiency for all our customers, so we truly appreciate you taking the time to share your feedback! Thanks From The Mobility Smart Team
Posted 6 months ago
Anonymous
Verified Buyer
“Comfortable to wear all day”
Helpful Report
Posted 6 months ago
Thank you for your review! We are delighted to hear that you found your item comfortable to wear all day. Comfort is a top priority for us when selecting our products, so it is wonderful to know that this has met your needs so well. Thanks From The Mobility Smart Team
Posted 6 months ago
Anonymous
Verified Buyer
“Very fast and efficient delivery.”
Helpful Report
Posted 6 months ago
Thank you for your review! We are delighted to hear that you experienced very fast and efficient delivery. We know how important it is to receive your items quickly, so we are pleased everything went smoothly for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team
Posted 6 months ago
Janine Taylor
Verified Buyer
“Great products!”
Helpful Report
Posted 6 months ago
Thank you for your review, Janine Taylor! We are delighted to hear that you are happy with our products. We take great pride in selecting high-quality items for our customers, so we truly appreciate you taking the time to share your feedback! Thanks From The Mobility Smart Team
Posted 6 months ago
Janet Davey
Verified Buyer
“I bought Two Grabbers which are very sturdy and helpful. Recommended.”
Helpful Report
Posted 6 months ago
Thank you for your review, Janet Davey! We are delighted to hear that the two grabbers you purchased are proving to be so sturdy and helpful. It is wonderful to know they are making daily tasks a bit easier for you. We truly appreciate the recommendation and your support! Thanks From The Mobility Smart Team
Posted 6 months ago
Susan Burman
Verified Buyer
“The item I required was easy to find, the site was easy to use and the communication from the site was excellent.”
Helpful Report
Posted 6 months ago
Thank you for your review, Susan Burman! We are delighted to hear that you found our website easy to navigate and that the item you needed was easy to find. We place a high priority on providing excellent communication throughout the order process, so it is wonderful to know this was reflected in your experience. We truly appreciate your feedback! Thanks From The Mobility Smart Team
Posted 6 months ago
Paul Burberry
Verified Buyer
“Quick delivery. Quality at a price which is unbeatable. Purchased a walker and a wheelchair. The company has everything a person needs for any mobility requirements. Thankyou!”
Helpful Report
Posted 6 months ago
Thank you for your fantastic review, Paul Burberry! We are delighted that you are happy with your new walker and wheelchair. We take great pride in offering unbeatable quality and prices, so it is wonderful to hear that we met your expectations. Our goal is to be a one-stop shop for all mobility requirements, and we truly appreciate your support! Thanks From The Mobility Smart Team
Posted 6 months ago
Anonymous
Verified Buyer
“Delighted with kettle. Not only easy and safe to use...looks amazing. Service and quick delivery great”
Helpful Report
Posted 6 months ago
Thank you for your review! We are delighted to hear that you are so happy with your new kettle. It is wonderful to know that you find it easy and safe to use, and that it looks amazing in your home! We strive to offer products that combine safety with great design, along with quick delivery. Thanks From The Mobility Smart Team
Posted 6 months ago
That is a perfect response! It strikes a great balance between being professional and warm, while specifically mentioning the product's safety and design. Since it’s ready to go, would you like me to draft replies for any other recent reviews, or shall we move on to something else?
Posted 6 months ago
Jeremy Seel
Verified Buyer
“The product was I ordered arrived very promptly and well packaged! The push button floor switch to turn on and off a standard 13 plug appliances is really very useful!”
Helpful Report
Posted 6 months ago
Thank you for your review, Jeremy Seel! We are delighted to hear that your order arrived very promptly and well packaged. It is great to know that you are finding the push button floor switch so useful for your appliances! We aim to provide practical solutions that make daily tasks much easier, so we truly appreciate your feedback. Thanks From The Mobility Smart Team
Posted 6 months ago
Mobility Smart Limited is rated 4.7 based on 1,718 reviews
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