Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,711 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your efficient service . I have put my Sholly into use each day..I was also delighted to find it was coming from Lancashire -- my home county.”

Helpful Report

Posted 6 months ago

Thank you for the wonderful feedback! We are so pleased to hear that your Sholley is already being put to good use every single day. It’s a delight to connect with a fellow Lancashire local! We take great pride in our roots here in the county, and we're thrilled we could provide you with such an efficient service. Thanks From The Mobility Smart Team

Posted 6 months ago

“Excellent and friendly communication with the Mobility Smart staff when I had to return an item.”

Helpful Report

Posted 6 months ago

Thank you for the wonderful feedback, Sandra Bradley! We are so pleased to hear that you found our staff friendly and helpful during the return process. We know that returns can sometimes be a worry, so we strive to make our communication as clear and supportive as possible. Thank you for your patience and for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“Efficient service and quality product. Thank you.”

Helpful Report

Posted 6 months ago

Thank you for the review, Karen Wells! We are so pleased to hear that you enjoyed our efficient service and are happy with the quality of your product. We aim to make every order as smooth as possible, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“Really good and fast delivery”

Helpful Report

Posted 6 months ago

Thank you for the review, Susan Frost! We are so pleased to hear that you enjoyed our really good service and that your delivery arrived so quickly. We aim to get our products to our customers as fast as possible, so it’s wonderful to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“Very good service and exactly the product we needed - we will be ordering from you again”

Helpful Report

Posted 6 months ago

Thank you for the review, Susan Allcock! We are so pleased to hear that we were able to provide the exact product you needed. Knowing that you plan to order from us again is the best feedback we could receive. We look forward to being of service to you in the future! Thanks From The Mobility Smart Team

Posted 6 months ago

“It's first time I've ordered very efficient delivered on time .Will be recommending and shopping again”

Helpful Report

Posted 6 months ago

Thank you for the review, Denise Hodgson! We are so pleased to hear that your first experience with us was a positive one. It’s great to know your order was delivered on time and that you found our service efficient. We truly appreciate your recommendation and look forward to welcoming you back again soon! Thanks From The Mobility Smart Team

Posted 6 months ago

“It was very easy to order and delivery was very quick. I would recommend you to anybody. The price was very good value as well.”

Helpful Report

Posted 6 months ago

Thank you for the wonderful review, Karen Kirkpatrick! We are so pleased to hear that you found the ordering process easy and were happy with our pricing. Knowing that you would recommend us to anybody is the highest praise we can receive! We aim to provide great value alongside a quick service, so it’s lovely to know we hit the mark for you. Thanks From The Mobility Smart Team

Posted 6 months ago

“Very helpful”

Helpful Report

Posted 6 months ago

Thank you for the review, Keith Tucker! We are so pleased to hear that you found our service or products very helpful. Providing the right support and information to our customers is what we strive for every day. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“As advertised excellent product and value for money.”

Helpful Report

Posted 6 months ago

Thank you for the review, Brian Bentley! We are so pleased to hear that your purchase was exactly as advertised. We aim to provide top-quality products that offer excellent value for money, so it is wonderful to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“excellent service”

Helpful Report

Posted 6 months ago

Thank you for the review! We are delighted to hear that you received excellent service from us. We work hard to ensure every customer has a great experience, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“Easy ordering, fast delivery with good communication. The product was as described and I am more than happy with it. However, not so happy with the delivery company DHL who did not deliver to my front door although I buzzed them in but rather left my parcel downstairs in the entrance hall.”

Helpful Report

Posted 6 months ago

Thank you for your feedback. We are delighted to hear that you found the ordering process easy and that you are more than happy with your product! However, we are very sorry to hear about your experience with DHL. We expect our delivery partners to provide a door-to-door service, especially for our customers who may have mobility needs. We will certainly be passing this feedback on to DHL to ensure they improve their service. Thank you for bringing this to our attention! Thanks From The Mobility Smart Team

Posted 6 months ago

“I recently made a purchase from Mobility Smart and am very impressed by their service. The site is easy to negotiate, my goods are perfect and delivery was very prompt. I,d be confident to shop here again.”

Helpful Report

Posted 6 months ago

Thank you for the wonderful review, Jane Marriott! We are so pleased to hear that you were impressed by our service and that the website was easy to navigate. Knowing that your goods are perfect and arrived promptly is exactly what we strive for. It’s a huge compliment to hear that you would feel confident shopping with us again! Thanks From The Mobility Smart Team

Posted 6 months ago

“I got a call from Simon after getting a wee bit confused and he was brilliant. Simon deserves a beer!”

Helpful Report

Posted 6 months ago

Thank you for the brilliant review, Scott Gilham! We are so glad to hear that Simon was able to help clear things up for you. We take great pride in our customer service, and we'll be sure to pass your kind words (and your suggestion about the beer!) along to Simon. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“Really good selection of items as competitive prices. Quick delivery.”

Helpful Report

Posted 6 months ago

Thank you for the review, Sue Carter! We are so pleased that you found our selection of items to your liking and that our competitive prices hit the mark. We aim to offer a wide variety of solutions at the best possible value, followed by quick delivery. We truly appreciate your feedback! Thanks From The Mobility Smart Team

Posted 6 months ago

“Top top seller nice lovely service and high speed delivery well recommended”

Helpful Report

Posted 6 months ago

Thank you for the "top" review, Harry Mc Garratt! We are absolutely delighted to hear that you enjoyed our lovely service and that your order arrived with high-speed delivery. Knowing that you would recommend us to others means the world to our team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“Ordered wrong size gloves, returned for refund, reordered correct size. Easy processSeem good quality”

Helpful Report

Posted 6 months ago

Thank you for the review, Phil Reoch! We understand that sometimes sizing can be tricky, so we are glad to hear the return and reorder process was easy for you. It’s wonderful to know you’re happy with the quality of your new gloves. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“I was really pleased with how quickly it arrived.”

Helpful Report

Posted 6 months ago

Thank you for the feedback, Stuart Walton! We are so pleased to hear that you were happy with our speedy delivery. We know how important it is to get your items quickly, so it’s great to know we met your expectations! Thanks From The Mobility Smart Team

Posted 6 months ago

“Excellent purchase of modular raised toilet seat.”

Helpful Report

Posted 6 months ago

Thank you for the review, Ann Wilson! We are so pleased to hear that you are happy with your modular raised toilet seat. It’s a great product for providing extra comfort and independence, so we’re glad to know it was an excellent purchase for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

“i found this company very helpfull,friendly,and professional, my queries answerd, and dealt with quickly and efficiently. my order came sooner than expected,well packaged,very happy with whole experience.nice speaking to a human being,made a pleasent change.”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience and that speaking with our team made a pleasant change. We take great pride in being helpful, friendly, and professional, and it’s wonderful to know your order arrived even sooner than expected. We believe that personal connection makes all the difference! Thanks From The Mobility Smart Team

Posted 6 months ago

“Happy with transaction.”

Helpful Report

Posted 6 months ago

Thank you for the feedback, Richard Marrows! We are glad to hear that you were happy with the transaction. Providing a smooth and straightforward shopping experience is what we aim for every time. We appreciate you choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 months ago

Mobility Smart Limited is rated 4.7 based on 1,711 reviews