Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,744 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,744 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 29th July 2026

Dave Moore

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order processed and received promptly, even though it was Christmas.”

Helpful Report

Posted 7 months ago

Thank you so much, Marisa Ramsey, for your kind review! We are delighted to hear that the product was the exact specification you needed and that we could provide a very quick delivery. We are so happy to hear that we saved the day! Knowing our products arrive just when they are needed most is wonderful feedback for the team. Thanks From The Mobility Smart Team

Posted 7 months ago

“Excellent customer service. Answered questions prior to purchase quickly via email. Delivery was fast. Had a slight problem with a missing component however a quick email to the company resulted in an apology and express delivery of the missing part Many thanks”

Helpful Report

Posted 7 months ago

Thank you so much for your feedback! We are delighted to hear you received Excellent customer service and that your questions were answered quickly via email. We are sorry for the missing component, but we are so glad our team could resolve it immediately with an express delivery of the missing part. It’s great to know that we could turn things around for you so smoothly. Many thanks for choosing us! Thanks From The Mobility Smart Team

Posted 7 months ago

“The order always arrives earlier than expected. They are efficient at dispatching goods ordered and helpful if a problem does arise. Would recommend this company to anyone and the goods as well.”

Helpful Report

Posted 7 months ago

Thank you for your wonderful feedback! We are delighted to hear that your orders always arrive earlier than expected. We pride ourselves on being efficient at dispatching goods and being as helpful as possible if a problem arises. Thank you so much for saying you would recommend this company and the goods as well—it truly means a lot to us! Thanks From The Mobility Smart Team

Posted 7 months ago

“Excellent kettle ideal for anyone who doesn’t have a lot of strength to actually Lift a kettle.”

Helpful Report

Posted 7 months ago

Thank you so much, Jan Garrison, for your kind review! We are delighted to hear that you found the kettle to be Excellent. We are so pleased that it is proving ideal for your needs, especially for anyone who doesn’t have a lot of strength to lift a standard kettle. Making daily tasks easier is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Excellent service delivery on time product is really really good 100% satisfied communication excellent. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful review! We are delighted to hear that you are 100% satisfied with our Excellent service and that your product is really really good. It is great to know that you found our communication excellent and that your delivery arrived on time. Thank you for the 5-star rating! ⭐️⭐️⭐️⭐️⭐️ Thanks From The Mobility Smart Team

Posted 7 months ago

“The product received was as described and my aunt found it useful. Only suggestion I would make would be to use softer rubber pads which are non-slip.”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We are delighted to hear the product was as described and, most importantly, that your aunt found it useful. We really appreciate your suggestion regarding softer, non-slip rubber pads. We take all customer feedback seriously as it helps us look for ways to improve our range. We will certainly pass this on to our product team! Thanks From The Mobility Smart Team

Posted 7 months ago

“The article I purchased was good quality and arrived very promptly even though it was just before Christmas”

Helpful Report

Posted 7 months ago

Thank you for your review! We are delighted to hear that the article you purchased was good quality. We are also pleased that it arrived very promptly, even with it being just before Christmas! We always aim to get our orders out as quickly as possible during the busy holiday season. Thanks From The Mobility Smart Team

Posted 7 months ago

“Item was accurately described and works as stated. Packaged securely and order was delivered within the expected number of days. Good service all round”

Helpful Report

Posted 7 months ago

Thank you for your review, A Billin! We are pleased to hear that the item was accurately described and works as stated. Our team takes great care to ensure orders are packaged securely and delivered within the expected timeframe. It is wonderful to know you received good service all round! Thanks From The Mobility Smart Team

Posted 7 months ago

“ideal for those using a zimmer to carry stuff.”

Helpful Report

Posted 7 months ago

Thank you for your review, Lucy Pickering! We are so glad to hear that your purchase is ideal for those using a zimmer to carry stuff. We know how much of a difference the right accessories can make for daily independence, so it is wonderful to know this has been helpful! Thanks From The Mobility Smart Team

Posted 7 months ago

“Great price. Very fast delivery. Excellent service. Thank you.”

Helpful Report

Posted 7 months ago

Thank you for your review, Sally A Douglas! We are delighted to hear you were happy with our Great price and Very fast delivery. Providing an Excellent service is always our top priority, and we appreciate you taking the time to share your experience with us! Thanks From The Mobility Smart Team

Posted 7 months ago

“CAME SO SOON EXCELLENT PACKING AND PRODUCTT”

Helpful Report

Posted 7 months ago

Thank you for your review, Jean Ashworth! We are delighted that your order CAME SO SOON. We take great care with our EXCELLENT PACKING to ensure every PRODUCT arrives in perfect condition. We appreciate you taking the time to share your experience! Thanks From The Mobility Smart Team

Posted 7 months ago

“We have not tried it yet as my wife as not been well we are very pleased with our Purchase and hope to try it out when my wife is up to it”

Helpful Report

Posted 7 months ago

Thank you for your feedback, William Kenny. We are very pleased to hear that you are happy with your purchase so far. We are sorry to hear that your wife has not been well and wish her a very speedy recovery. We hope that when she is feeling up to it, the product provides the comfort and support you are looking for. Thanks From The Mobility Smart Team

Posted 7 months ago

“Keen price, very fast delivery and excellent product. Couldn't have asked for more.”

Helpful Report

Posted 7 months ago

Thank you so much, Mick Armstrong, for your fantastic review! We are delighted that you were pleased with our keen price and very fast delivery. Knowing that you found the item to be an excellent product and that you couldn't have asked for more is wonderful feedback for our team. Thanks From The Mobility Smart Team

Posted 7 months ago

“Good product and prompt delivery, only ordered a couple of days before Christmas”

Helpful Report

Posted 7 months ago

Thank you for your review! We are delighted that you were pleased with your good product and our prompt delivery. We know how busy the holiday season can be, so we are very glad we could get your order to you quickly, even having ordered only a couple of days before Christmas! Thanks From The Mobility Smart Team

Posted 7 months ago

“Easy website and ordering. Fastest ever delivery even though it was Christmas, well done.”

Helpful Report

Posted 7 months ago

Thank you so much, Margaret Maxfield, for your kind words! We are delighted that you found our website and ordering process easy to use. We are especially proud to hear you experienced our fastest ever delivery, even during the busy Christmas period! Thank you for the "well done"—it means a lot to our hard-working team. Thanks From The Mobility Smart Team

Posted 7 months ago

“Product arrived quickly and is great - a mobility scooter as I have broken my ankle. Great service and product”

Helpful Report

Posted 7 months ago

Thank you so much, Linda Rockett, for your lovely review! We are delighted to hear your mobility scooter arrived quickly and that you find it to be a great product. We are so sorry to hear about your broken ankle, but we are very glad we could help you stay mobile during your recovery. We wish you a very speedy return to health! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very good purchase and helps my 94 year old mum grip her mug so much easier.”

Helpful Report

Posted 7 months ago

Thank you so much, Karen Gilruth, for your lovely review! We are delighted to hear that your purchase was a very good purchase. It is wonderful to know that it is helping your 94 year old mum to grip her mug so much easier. We love hearing how our products can make such a positive difference to daily life! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very good service great product.”

Helpful Report

Posted 7 months ago

Thank you so much, Vivien Melia, for your kind words! We are delighted to hear that you received Very good service and are happy with your great product. We aim to provide a high standard for every order, so we are glad we met your expectations! Thanks From The Mobility Smart Team

Posted 7 months ago

“Efficient ordering service, and product arrived promptly.”

Helpful Report

Posted 7 months ago

Thank you so much, Joyeuce Robinson, for your kind feedback! We are delighted to hear that you experienced an Efficient ordering service. We are also pleased that your product arrived promptly, as we always aim to get our items out to customers as quickly as possible. Thanks From The Mobility Smart Team

Posted 7 months ago

“Very easy to order on line and very prompt delivery despite the Christmas period.”

Helpful Report

Posted 7 months ago

Thank you so much for your feedback! We are delighted to hear that you found it very easy to order on line. We are especially pleased that we could provide a very prompt delivery despite the Christmas period. We always strive to get orders out as quickly as possible, even during the busy holiday season! Thanks From The Mobility Smart Team

Posted 7 months ago

Mobility Smart Limited is rated 4.7 based on 1,744 reviews