Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,711 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, I received my new Flexy foot crutches very quickly!”

Helpful Report

Posted 5 months ago

Thank you for the review, Nicholas Smith! We are so pleased to hear that you received your new Flexyfoot crutches so quickly. We know how important it is to get your mobility aids delivered promptly, so it’s great to know you were happy with the speed of our service. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Good purchase”

Helpful Report

Posted 5 months ago

Thank you for the review, William Groves! We are so pleased to hear that you are happy with your purchase. We aim to provide quality products that meet our customers' needs, so it is great to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Ordered TGA vita lite arm rest on line app and please with your service and more choices and good value for money and quick post thanks”

Helpful Report

Posted 5 months ago

Thank you for the review, Stephen South! We are so pleased to hear that you found the TGA Vita Lite armrest you were looking for on our app. We aim to offer a wide choice of parts at good value, so it’s wonderful to know you were happy with the price and our quick postage. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Bought a bath lift replacement controller arrived quickly in well packaged condition very pleased”

Helpful Report

Posted 5 months ago

Thank you for the review, Dave Wesley! We are so pleased to hear that your bath lift replacement controller arrived quickly and in well-packaged condition. We know how important it is to get your equipment back up and running, so we’re delighted you were pleased with the service. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Great product, good price and very prompt delivery.”

Helpful Report

Posted 5 months ago

Thank you for the review! We are so pleased to hear that you are happy with your purchase and that you found it to be a great product at a good price. We know how important it is to receive your items quickly, so we are glad you experienced such a prompt delivery. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Prompt service and delivery. Perching stool is very stable yet light enough to move myself, gives me the independence in the kitchen I need. I would highly recommend this product to any elderly person with mobility problems.”

Helpful Report

Posted 5 months ago

Thank you for the wonderful review, Ann Thornton! We are so pleased to hear that your perching stool is providing the stability and independence you need in the kitchen. Knowing that our products help our customers stay active and independent is the best feedback we could receive. Thank you for your kind recommendation and for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Great service. ordering online was easy and delivery was extremely fast. Rollator was easy to assemble although we needed to pop online to see how the screws fitted 🤦 Rollator feels really solid although at present I've only tried it indoors. Wouldn't hesitate to purchase from these guys again.”

Helpful Report

Posted 5 months ago

Thank you for the wonderful review, Adele Akehurst! We are so pleased to hear that your order arrived extremely fast and that your new rollator feels really solid. We appreciate the feedback regarding the assembly—it’s good to know you found the extra info you needed online to get those screws just right! It’s great to hear you wouldn’t hesitate to buy from us again. Enjoy using your rollator both indoors and out! Thanks From The Mobility Smart Team

Posted 5 months ago

“Good fast service and delivery good value”

Helpful Report

Posted 5 months ago

Thank you for the review, Jacqueline Murphy! We are so pleased to hear that you were happy with our fast service and delivery. Providing good value to our customers is one of our top priorities, so it’s wonderful to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Battery arrived on time”

Helpful Report

Posted 5 months ago

Thank you for the review, Alexander Brown! We are glad to hear that your battery arrived on time. We know how important it is to get these essential items delivered promptly to keep you moving, so it’s great to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Good quality item. Good communication and quick delivery.”

Helpful Report

Posted 5 months ago

Thank you for the review, Joann Hickman! We are so pleased to hear that you are happy with the quality of your item. Keeping our customers updated with good communication and ensuring a quick delivery are top priorities for us, so it’s great to know we hit the mark. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“All the best.”

Helpful Report

Posted 5 months ago

Thank you for the kind words, Cezary K! All the best to you as well. We appreciate you taking the time to leave a review and look forward to being of service to you again in the future. Thanks From The Mobility Smart Team

Posted 5 months ago

“Excellent product and service.”

Helpful Report

Posted 5 months ago

Thank you for the review, Linda Carter! We are so pleased to hear that you experienced excellent product quality and service from our team. We strive to maintain high standards across everything we do, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Excellent service. I bought raised toilet seat and folding table. Both good quality/sturdy. Arrived on time.”

Helpful Report

Posted 5 months ago

Thank you for the review, Paula Kiwczak! We are so pleased to hear that you are happy with your raised toilet seat and folding table. It is great to know that you found both items to be sturdy and of good quality. We aim to provide reliable products that truly help around the home, and we're glad they arrived exactly on time for you! Thanks From The Mobility Smart Team

Posted 5 months ago

“Arrived in 2 days after order placement tracking system excellent”

Helpful Report

Posted 5 months ago

Thank you for the review, Christopher Morgan! We are so pleased to hear that your order arrived just two days after you placed it. It’s great to know that you found our tracking system helpful as well. We aim to keep our customers informed every step of the way, so we’re glad you had such a smooth experience. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Great cutlery and good service”

Helpful Report

Posted 5 months ago

Thank you for the review, Ronald Horton! We are so pleased to hear that you are happy with your new cutlery and the service you received. We know that having the right tools for mealtimes can make a big difference, so it’s great to know these hit the mark. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Excellent setvivy”

Helpful Report

Posted 5 months ago

Thank you for the review! We are so pleased to hear that you experienced excellent service from us. Providing a smooth and helpful experience for our customers is our top priority, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Well made handrails. Really good grip and long enough to hold with hands if needed.”

Helpful Report

Posted 5 months ago

Thank you for the review, Christine Hutchings! We are so pleased to hear that you are happy with the quality of your new handrails. It’s great to know that the grip and length are providing the right support for you. Safety and comfort are our top priorities, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Excellent product, speedy delivery. Well wrapped and superb value for this chair”

Helpful Report

Posted 5 months ago

Thank you for the review, Stella Pilsbury! We are so pleased to hear that you are happy with your new chair and that it arrived speedily and well-protected. We take extra care with our packaging to ensure your items arrive in perfect condition, so it’s wonderful to know you found it to be superb value. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“I bought some small items and a bath lift which was a competative price and is good so far. The bath lift packaging was excellent but the outer box was a bit flimsy and slightly undone. All the items were there so I did not take off a star for that The order was delivered promptly so I am happy with this company.”

Helpful Report

Posted 5 months ago

Thank you for the review, Heather Wiles! We are delighted to hear that you are happy with your bath lift and that it was a competitive price. We really appreciate your honest feedback regarding the outer packaging. While we are glad the internal packaging kept everything safe and complete, we will certainly pass your comments on to our warehouse team to ensure our outer boxes are as sturdy as possible. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Item came quickly. It also looks to be if good quality and at a great price .”

Helpful Report

Posted 5 months ago

Thank you for the review, Stephen Mussett! We are so pleased to hear that your item arrived quickly and that you are happy with the quality and price. We work hard to balance high standards with great value, so it is wonderful to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

Mobility Smart Limited is rated 4.7 based on 1,711 reviews