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Mobility Smart Limited Reviews

4.7 Rating 1,690 Reviews
94 %
of reviewers recommend Mobility Smart Limited
Company Reviews Product Reviews
1
 Metrics Info
4.7
Based on 1,690 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Mobility Smart Limited Reviews

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Janine Anderson
Verified Buyer
“Easy to set up and use”
Helpful Report
Posted 8 months ago
Thank you so much, Janine Anderson, for your wonderful feedback! We're thrilled to hear you found the item "Easy to set up and use." That ease of operation is exactly what we aim for! Thanks From The Mobility Smart Team
Posted 8 months ago
Ashley Brydges
Verified Buyer
“looka a good bit of kit”
Helpful Report
Posted 8 months ago
Thank you for your feedback, Ashley Brydges! We're delighted to hear that you think the item "looks a good bit of kit." We're confident the performance will match the look! We appreciate your kind words. Thanks From The Mobility Smart Team
Posted 8 months ago
Alison Arnold
Verified Buyer
“The Putnam’s leg raiser is a great buy. It is large but it does the job. Have had it a week and there is already a noticeable difference in my ankles - and legs. Am delighted with this product. It IS expensive but worth the money.”
Helpful Report
Posted 8 months ago
Thank you so much, Alison Arnold, for this fantastic and helpful review! We are absolutely delighted to hear that the Putnam’s leg raiser is a "great buy." It’s wonderful that, after only a week, you’ve noticed a "noticeable difference in my ankles - and legs." That kind of practical improvement is why we love this product! We appreciate your honest feedback that while it may be "expensive," you feel it is "worth the money." Thanks From The Mobility Smart Team
Posted 8 months ago
Stephen Conn
Verified Buyer
“Very good set up service and delivery”
Helpful Report
Posted 8 months ago
Thank you so much, Stephen Conn, for this excellent feedback! We're delighted to hear that you found the entire process—the "set up service and delivery"—to be "Very good." That smooth experience is exactly what we strive for! Thanks From The Mobility Smart Team
Posted 8 months ago
Anonymous
Verified Buyer
“I ordered a pair of elbow protectors. It was well packaged and dispatched promptly and arrived in a good condition! Quality is top class! I highly recommend this company!”
Helpful Report
Posted 8 months ago
Thank you for this absolutely wonderful review! We are so pleased to hear you are satisfied with your new elbow protectors. It's fantastic to know the package was well packaged and that the item arrived in a good condition thanks to being dispatched promptly. Best of all, hearing that the Quality is top class! is amazing feedback. We truly appreciate your high recommendation! Thanks From The Mobility Smart Team
Posted 8 months ago
Anonymous
Verified Buyer
“Very speedy delivery”
Helpful Report
Posted 8 months ago
Thank you for your feedback! We're thrilled to hear you experienced "Very speedy delivery." Getting your order to you quickly is always a top priority for us! Thanks From The Mobility Smart Team
Posted 8 months ago
Lawrence Pepperrell
Verified Buyer
“Great service.Product as described”
Helpful Report
Posted 8 months ago
Thank you so much, Lawrence Pepperrell, for your excellent feedback! We're delighted to hear you received "Great service" and that the "Product [was] as described." Accuracy and great service are exactly what we aim for! Thanks From The Mobility Smart Team
Posted 8 months ago
Neil Holbrook
Verified Buyer
“Very pleased indeed.”
Helpful Report
Posted 8 months ago
Thank you so much, Neil Holbrook, for your fantastic feedback! We are "Very pleased indeed" to hear that you are happy with your purchase and service. Thanks From The Mobility Smart Team
Posted 8 months ago
Richard Tarrant
Verified Buyer
“Parcel arrived on time. Easy to assemble. Instructions are more than suitable and all staff are happy in using it. Patient is happy and comfortable as we can multi use the car for commade and shower, without having to hoist multiple times.”
Helpful Report
Posted 8 months ago
Thank you so much, Richard Tarrant, for this fantastic and detailed review! We are absolutely thrilled to hear that the parcel arrived on time and was easy to assemble. It’s wonderful that the instructions are more than suitable and that your staff are happy using it. Most importantly, we're overjoyed that the patient is happy and comfortable and that you can multi use the chair without having to hoist multiple times. That makes a significant difference to everyone's quality of life! Congratulations on your service. Thanks From The Mobility Smart Team
Posted 8 months ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
Posted 8 months ago
Thank you for your feedback! We are absolutely thrilled to hear that you experienced "Excellent service" from our team. We appreciate you letting us know! Thanks From The Mobility Smart Team
Posted 8 months ago
Pamela Johnson
Verified Buyer
“we've ordered a few things from Mobility Smart for my husband, including ferrules and a folding shower seat for a bathroom refit. There is always a good selection of items to choose from, a ranger of prices to suit. The site is easy to navigate and ordering easy. Items arrive quickly and are well packaged. Simply - a great service”
Helpful Report
Posted 8 months ago
Thank you so much, Pamela Johnson, for this wonderful and detailed review! We are absolutely thrilled to hear that you have ordered a "few things" from us over time, including ferrules and that important folding shower seat for your bathroom refit. Your feedback is fantastic across the board: a good selection and range of prices, an easy site to navigate and order from, and items that arrive quickly and are well packaged. We couldn't ask for better confirmation that we are providing "Simply - a great service." Thanks From The Mobility Smart Team
Posted 8 months ago
Anonymous
Verified Buyer
“Delivery was on time and product excellent and as described”
Helpful Report
Posted 8 months ago
Thank you for this excellent feedback! We're thrilled to hear your Delivery was on time and that the product [was] excellent and as described. That speed and accuracy is exactly what we strive for! Thanks From The Mobility Smart Team
Posted 8 months ago
Anonymous
Verified Buyer
“Good website, easy to use. Good value for money, and excellent communication and shipping times.”
Helpful Report
Posted 8 months ago
Thank you for this excellent feedback! We're thrilled to hear you had such a positive experience across the board. We're delighted you found our website good and easy to use. It's fantastic to know you were happy with our Good value for money, and that our excellent communication and shipping times hit the mark! Thanks From The Mobility Smart Team
Posted 8 months ago
Sylvia Roberts
Verified Buyer
“went to your store on portrack lane, stockton, to view the bath chairs lifts, got a very good demo from the friendly staff, they could not do enough for us and we said thank you very much and left, 5 stars treatment :-)”
Helpful Report
Posted 8 months ago
Dear Sylvia Roberts, Thank you so much for taking the time to leave such a wonderful 5-star review! We truly appreciate your kind words about the excellent service you received. However, after checking your order number for the Bellavita Bath Lift White, we noticed that the purchase was made online via the Mobility Smart website. We also want to clarify that we don't currently have a physical store location on Portrack Lane, Stockton. It seems you may have visited a different retailer that also supplies mobility products. While we're happy you had a great experience with helpful staff elsewhere, we want to make sure you know your online purchase was directly with Mobility Smart. We're delighted you're happy with the product you ordered! If you have any questions about your Bellavita Bath Lift or your online order, please don't hesitate to contact us directly. Thanks again for your feedback. From The Mobility Smart Team
Posted 8 months ago
Anonymous
Verified Buyer
“Worth every penny. Very well made . My husband feels 100% saver getting in and out of the bath. It as improved his quality of life.”
Helpful Report
Posted 8 months ago
Thank you so much for this truly wonderful and powerful review! We are absolutely thrilled to hear that the item was "Worth every penny" and that your husband now feels "100% safer getting in and out of the bath." That feeling of safety and confidence is what we aim for, and knowing it has "improved his quality of life" is the most meaningful feedback we could ever receive. We're also delighted you noted it was "Very well made." Thanks From The Mobility Smart Team
Posted 8 months ago
Andrea Griffiths
Verified Buyer
“The items arrived within a few days and were as ordered.”
Helpful Report
Posted 8 months ago
Thank you so much, Andrea Griffiths, for your feedback! We're delighted to hear that your items arrived within a few days and were as ordered. That speed and accuracy is exactly what we aim for! Thanks From The Mobility Smart Team
Posted 8 months ago
Anonymous
Verified Buyer
“Super fast depatch, great communication”
Helpful Report
Posted 8 months ago
Thank you for this excellent feedback! We're thrilled to hear you experienced "Super fast dispatch" from our team. We know that communication is key, so we're delighted you were happy with our "great communication" as well. We appreciate your kind words! Thanks From The Mobility Smart Team
Posted 8 months ago
Eileen Walker
Verified Buyer
“The scooter arrived when it was supposed to and we are very satisfied.we would definitely use them again and recommend to others”
Helpful Report
Posted 8 months ago
Thank you so much, Eileen Walker, for this wonderful feedback! We are thrilled to hear that the scooter arrived when it was supposed to and that you are "very satisfied" with your purchase. That reliability is key, and we're delighted to know you would definitely use [us] again and recommend to others. That's the highest compliment we could receive! Thanks From The Mobility Smart Team
Posted 8 months ago
Anonymous
Verified Buyer
“Great service. Arrived on time and well packaged. The pillow I ordered ( Royal rest in memory foam) was recommended by my chiropractor. The best night's sleep I've had in a long time and no neck pain on waking up. Superior to other well known brands such as Tempur & Otty. Lage range in store catalogue online with lots of ideas for back health. Would use again now I've discovered this store.”
Helpful Report
Posted 8 months ago
Thank you so much for this incredible and detailed review! We are absolutely thrilled to hear you had a Great service experience, with your order arriving on time and well packaged. But the best news is your feedback on the Royal Rest memory foam pillow! Knowing it was recommended by your chiropractor and has given you the "best night's sleep I've had in a long time" with "no neck pain" is fantastic. We are so proud to hear you find it superior to other well-known brands. We're glad you discovered us and appreciate your kind words about our large range of back health ideas. We look forward to being your go-to! Thanks From The Mobility Smart Team
Posted 8 months ago
Ian Strachan
Verified Buyer
“arrived day after ordering. Up the next day- excellent!”
Helpful Report
Posted 8 months ago
Thank you so much, Ian Strachan, for this fantastic feedback! We're absolutely thrilled to hear your item arrived the day after ordering. That speed is what we aim for, and knowing you were "Up the next day" is even better! Excellent! Thanks From The Mobility Smart Team
Posted 8 months ago
Mobility Smart Limited is rated 4.7 based on 1,690 reviews
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