Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,733 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

Write Your review

Tell us how Mobility Smart Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“QUICK DELIVERY”

Helpful Report

Posted 8 months ago

Thank you so much, Desmond Hobbs, for your feedback! We're thrilled to hear you were happy with the "QUICK DELIVERY." That speed is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 8 months ago

“Found this company by accident and so glad I did. Had been looking on line for mobility aids which are usually so expensive , but this company had such good prices, and kept me informed of my order all the way.Will certainly use them again”

Helpful Report

Posted 8 months ago

Thank you so much, Carol Bushell, for this wonderful review! We are thrilled to hear you are "so glad I did" find us! We know mobility aids can be expensive, so we're delighted to know we had "such good prices" for you. It's fantastic that we kept you informed of my order all the way. We are thrilled you "Will certainly use them again." Thanks From The Mobility Smart Team

Posted 8 months ago

“Fast deliver. Fully informed that order had been received and when product was due. No problems”

Helpful Report

Posted 8 months ago

Thank you so much, John Deamer, for this excellent feedback! We're thrilled that your delivery was Fast and that you experienced No problems. We know clear communication is key, so we're delighted you were fully informed that order had been received and when product was due. We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 8 months ago

“I lost a footrest retaining clip ordered and it came very quickly great service I will keep this site in my contacts”

Helpful Report

Posted 8 months ago

Thank you so much, Susan White, for this great feedback! We are thrilled we could help you replace your lost footrest retaining clip so quickly. That speed is essential, and we're delighted to hear it was great service. We appreciate you keeping this site in your contacts—we'll be here when you need us! Thanks From The Mobility Smart Team

Posted 8 months ago

“I am recovering from hip replacement surgery and I found that this closed crutch gives me more confidence. An excellent price and speedy delivery.”

Helpful Report

Posted 8 months ago

Thank you so much, Rose McGee, for this wonderful and personal feedback! We are thrilled to hear that this closed crutch gives me more confidence while you are recovering from hip replacement surgery. That feeling of safety and confidence is the most important thing! We are also delighted you found an excellent price and received speedy delivery. We wish you the very best in your recovery. Thanks From The Mobility Smart Team

Posted 8 months ago

“Easy to order, excellent service, good quality product”

Helpful Report

Posted 8 months ago

Thank you so much, John Humphries, for this fantastic feedback! We are thrilled to hear you found the process "Easy to order," received "excellent service," and are happy with the "good quality product." That efficient and high-quality experience is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 8 months ago

“Ideal for my hands. Very quick delivery”

Helpful Report

Posted 8 months ago

Thank you so much, David Spark, for your wonderful feedback! We are thrilled to hear the product is "Ideal for my hands." That functionality is the most important part, and we're delighted it was paired with "Very quick delivery." We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 8 months ago

“My order arrived very quickly and with free delivery too! The price paid was extremely competitive as well. Thank you”

Helpful Report

Posted 8 months ago

Thank you so much for this fantastic feedback! We are thrilled to hear your order arrived very quickly and with free delivery too! We're delighted you found the price paid was extremely competitive as well. That combination of speed and value is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 8 months ago

“Prompt and efficient”

Helpful Report

Posted 8 months ago

Thank you so much, Ellen Copping, for your great feedback! We are thrilled to hear your experience was "Prompt and efficient." That efficiency is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 8 months ago

“Absolutely amazing. The kettle has been an absolute life changer due to the arthritis in my hands making it difficult to lift a kettle. Now I can just pour it without lifting .”

Helpful Report

Posted 8 months ago

Thank you so much, Llinos Davies, for this truly amazing and powerful feedback! We are absolutely thrilled to hear the kettle has been an "absolute life changer" for you. Knowing that you can just pour it without lifting, overcoming the difficulty caused by arthritis in my hands, is the most important thing we could ever hear. We are delighted this product has given you back that ease and independence! Thanks From The Mobility Smart Team

Posted 8 months ago

“Easy to use website, excellent delivery. Found just what I wanted at a very good price. Would recommend.”

Helpful Report

Posted 8 months ago

Thank you so much, Rhoda Mattley, for this excellent feedback! We are thrilled to hear you found our website "Easy to use" and received "excellent delivery." We're delighted that you found just what I wanted at a "very good price." We appreciate your high recommendation! Thanks From The Mobility Smart Team

Posted 8 months ago

“Received a fantastic service from Mobility Smart from initial online order to delivery. Kept informed from the very start by email. I was extremely pleased with the item purchased it was just as described online.”

Helpful Report

Posted 8 months ago

Thank you so much, Doreen Riley, for this fantastic feedback! We are absolutely thrilled to hear you received a "fantastic service" from your initial online order to delivery. We're delighted that we kept [you] informed from the very start by email and that you were "extremely pleased" because the item was just as described online. That's the perfect experience! Thanks From The Mobility Smart Team

Posted 8 months ago

“Very pleased with the crutches ,feel much safer in bad weather ..”

Helpful Report

Posted 8 months ago

Thank you so much, Sheila Curtis, for your wonderful feedback! We are absolutely delighted that you are "Very pleased with the crutches." The most important thing is safety, and we are thrilled that they make you "feel much safer in bad weather." We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 8 months ago

“The bath seat is sturdier than I thought it would be and meets all the requirements. The 8" height is high in terms of filling enough water in which to wash but any lower might make it difficult to get up afterwards. Drainage through the slats is effective and the overal size and shape enables a decent and comfortable seat, whilst allowing ease of 'rear end' cleaning given a bit of shuffling around. There is no recycling symbol on but I'm assuming that it's not PVC and hopefully easier to recycle at the end-of-life.”

Helpful Report

Posted 8 months ago

Thank you so much, Adam East, for this incredibly detailed and functional review! We are thrilled to hear the bath seat is "sturdier than I thought" and "meets all the requirements." We especially appreciate you noting that the design provides a "decent and comfortable seat" while "allowing ease of 'rear end' cleaning." We're glad you find the 8" height effective for the crucial function of making it easier to get up afterwards. Your query about the recycling symbol is extremely important to us. We will follow up with our supplier immediately to confirm the material (and ensure it's not PVC) and clarify the end-of-life recycling information. Thanks From The Mobility Smart Team

Posted 8 months ago

“I love my new crutches, I've been using flexifeet on NHS crutches for more than 3 years and they give much better floor grip and no clunking. Now the whole flexicrutch is a new story, slightly lighter and feel lush, comfortable,safe and stylish. I got purple ones and love them. Mobilty Smart got them to me in days, thanks very much. I recomend them to anyone who needs crutches, flexifeet are BRILLIANT. I'm going to buy a folding stick next I'm so pleased.”

Helpful Report

Posted 8 months ago

Thank you so much, Claire Howarth, for this absolutely glowing review! We are thrilled you "love my new crutches" and that you've noticed the full Flexicrutch is "slightly lighter" and feels "lush, comfortable, safe and stylish." We agree the purple ones look great! It's wonderful to hear the Flexifeet are "BRILLIANT" and give "much better floor grip and no clunking." We're glad we got them to you "in days," and we are delighted that you are "so pleased" you're already planning to buy a folding stick next! Thanks From The Mobility Smart Team

Posted 8 months ago

“Good price for a well made Half Step.”

Helpful Report

Posted 8 months ago

Thank you so much, Harry Charles, for your great feedback! We are thrilled to hear you found a "Good price for a well made Half Step." That combination of quality and value is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 8 months ago

“easy ordering and fast delivery.”

Helpful Report

Posted 8 months ago

Thank you so much, Gareth Griffiths, for your great feedback! We're thrilled to hear you found the process "easy ordering" and that your delivery was "fast." That speed and simplicity is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 8 months ago

“Fast dispatch of required items. Competitively priced genuine items. Simple and easy to use website. 5*”

Mobility Smart Limited 5 star review on 27th November 2025

Helpful Report

Posted 8 months ago

Thank you for this excellent 5-star review! We are thrilled to hear we met all your expectations. We're delighted you found our website "Simple and easy to use," and that we could offer competitively priced, genuine items. That speed is key, so we're pleased with the "Fast dispatch of required items." Thanks From The Mobility Smart Team

Posted 8 months ago

“Our son recently advised us to come downstairs with one hand on the banisters, and this free-hand tray serves the purpose very well. It arrived safely and promptly although it could have done with some environmentally friendly protection around it.”

Helpful Report

Posted 8 months ago

Thank you for sharing this valuable feedback! We are so pleased to hear the free-hand tray "serves the purpose very well." It's wonderful that this solution allows you to come downstairs safely with one hand on the banisters. We're glad it arrived safely and promptly. We also appreciate your comment about needing "environmentally friendly protection" around the product. We are actively reviewing our packaging processes, and we thank you for this helpful reminder of its importance. Thanks From The Mobility Smart Team

Posted 8 months ago

“Delivery was quick, packing was effective and the product is as described. Will be happy to order from Mobility Smart again.”

Helpful Report

Posted 8 months ago

Thank you so much, Sarah Hamshere, for this excellent feedback! We're thrilled that your Delivery was quick, the packing was effective, and the product is as described. That efficient and accurate service is exactly what we aim for! We are delighted that you "will be happy to order from Mobility Smart again." Thanks From The Mobility Smart Team

Posted 8 months ago

Mobility Smart Limited is rated 4.7 based on 1,733 reviews