“Very happy with my scooter love it but unfortunately there was a little damage when I received it was told by the person that delivered that it would be taken care of he took pictures and 3 weeks later still waiting and the rain cover I paid for I was told it was the one for my scooter and don't fit”
“Service good. Wheelchair was compliant with regulations but wasn't in very good condition. Brake handle cover missing leaving rod exposed and dangerous . Ambulance driver was reluctant to use as going past close he caught his leg.”
“Generally very pleased with this rollator but a bit concerned it might be fractionally low and will apparebtly not go any higher.
Also, according to the accompanying brochure, there is supposed to be a top to the bag, which is missing, and may becomeb
Important as the weather worsens.”
“Hello there.
I'm very happy with the mobility scooter that I got with you,but it seems abit slow,and doesn't seem to be going the 4 miles an hour,which it should.Just wonder if it's working right.”
“They are very helpful and worked hard to help me determine what I wanted. Sadly they could not get the item in for me for 2 months where another company got it sent direct in 3 days from Emob.”
“Comprehensive display of mobility aids. Assistant who served us was knowledgeable but a little abrupt. Disappointed that there was no opportunity advertised to discuss part exchange with existing aids.”
“I purchased a Rehasense Space LX rollator from the Loughborough store. It is a brilliant piece of kit. I have taken on a new lease of life as a result. The gentleman holding the fort was supposed to email me with the prices of Rehasense accessories for my rollator. He didn't, hence a score of 4 stars instead of the full 5. I have every reason to believe that the lady I spoke to today, the usual store manager, will sort this out fairly quickly. She assured me she would. Other than this, I am very pleased with my rollator and the service I received from this store. I would definitely shop here again.”
