“Open plan, airy, premises with goods displayed neatly and organised. Pleasant, friendly, knowledgeable, helpful staff. They always go above and beyond.”
“I was interested in buying an up to date mobility scooter and to hopefully part exchange my previous one.I was met by two lovely guys who were more than happy to help me.
I had my eye on one in the shop and they offered me a test drive and talked me through the specs.
They were so knowledgeable and helpful and made the process seamless
I was 100% satisfied as I walked out
Would definitely recommend to others”
“I went in to ask to replace the sear and basket on my walker. Parts of it are guaranteed for 7 years. Firstly the staff were unsure if they could be replaced and I pushed and said why would the frame be covered but the rest can’t be replaced and paid for???? The staff did get the parts for me and I arranged to go in on my lunch break on the Monday. I went in and the person that was supposed to be fitting it wasn’t there!!! Luckily there was someone else who could do the job. However I strolled back to work and the parts kept coming off!!!! Unhooking and not staying in place. I’ve actually had to superglue the new parts to the walker so very poor quality replacement all for £65. So overall I’m not really impressed. The staff are nice enough but the quality is shocking. I shouldn’t have to be considering purchasing a new one when it’s not even 2 years old with another 5 years left on the guarantee. I did not feel like I could go back in to complain. Not particularly impressed to be honest … maybe it’s because the replacement was only a small purchased compared to buying a whole new walker. Could do better!”
“I found 2 guys that came to look and measure up the job to be a little unprofessional, as not really sure how it would be fitted. The guy who fitted the stairlift on the other hand was excellent and done a lovely job 10/10”
“Excellent service. Talked me through all options. Scooter was delivered next day, again went through all aspects of usage. Could not fault any of the staff at Nuneaton, would recommend to anyone give them a visit. I did was not disappointed.”
“I hired a scooter for a few weeks following a total knee replacement surgery.
I was looked after very well and I was most pleased with the cost.
Fingers crossed i won't need to return anytime soon but I'd definitely recommend it to anyone. 5 *”
