“I was hesitant to buy a mobility aid when I went to look at the rollators in the Hinckley store. At 52 years of age it was hard for me to accept I needed one. I chose the rheasense space lx in grey. Its lovely to push and as I get crippling pain in my back when I'm walking it's nice to have a seat to rest for a couple of minutes . This came in handy when my mum wanted to go and buy a new handbag. She was able to browse to her delight without worrying that I was in pain. I was happy sat down watching.”
“We would just like to say, we were treated very well indeed. The manager was really good to us he was lovely, and the staff were all very nice and very friendly and helpful.”
“I'm happy with my choice of mobility scooter. The staff in Nuneaton branch were knowledgeable about each scooter. Most importantly they listened to my needs and allowed me to try out any scooter that took my fancy. Another important point is they are not pushy I felt comfortable asking questions and they answerd me professionally in a friendly manner. They also allowed me time as I needed. After doing a price comparison I'm also happy with the price I paid. I chose the illusion scooter. Thanks”
“From the assistant in the shop to the delivery of the chair the service was excellent. They did not have the chair in the right fabric in the shop but the sales assistant rang another shop to see if it was in stock there for us they were very helpful.”
“I’m really impressed with my yearly service from the reminder letter, call centre to the service itself. Clear information given for any of my questions and reassurance that my scooter is running very well with no need for further work at this time. Friendly professional staff who know their stuff with great customer service skills.”
“Rented a stairlift. Stairlift has been great, reasonable price & reliable. Serviced yearly & engineer came out promptly on the one occasion necessary (still working but making a funny noise - soon sorted).”
“Excellent service except I was disappointed to be charged £60 for my tyre being plugged and it never worked so I had to pay for a new tyre which I didn't mind as the engineer was brilliant”
