Mobility Tools Limited Reviews

Name: Mobility Tools Limited
Address: Unit 1B Kingsway Buildings, Bridgend Ind Est, Bridgend, Bridgend County Borough
Rating: 4.83

4.8 Rating 1,165 Reviews

97 %

of reviewers recommend Mobility Tools Limited

4.8

Based on 1,165 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01656530450

Email:

stuart@mobilitytools.co.uk

Location:

Unit 1B Kingsway Buildings,
Bridgend Ind Est,
Bridgend
Bridgend County Borough
CF31 3YH

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Mobility Tools Limited 5 star review on 10th October 2025

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items took a little longer than expected to deliver to Romania ( 22 days from order ), but I know there was a high load of orders. I'll drop a star from the review because I felt the communication side was difficult. I had no tracking number for my order and I couldn't get in touch with Stuart to find out more, but I got no reply on my several attempts on chat. About the products, they are definitely great quality, the dipping belt and the powerlifting belt look very sturdy. I was amazed. Can't wait for the global situation to calm down and test them in the gym.”

Helpful Report

Posted 5 years ago

Hi Bogdan This is very disappointing to see. The hand made belts take 5-7 working days (at time of ordering) which meant your belt would have been dispatched between the 6th and 9th of March. It was dispatched the 10th March, a day later than anticpated. As you are in Romania there is a further 5-7 day delivery time which is dictated by the Romanian postal carrier - once the item leaves the UK we have no control over how long it takes to deliver. We are a small company and so negative reviews really hurt us; I hope once the order arrives you are happy with it. Thanks Stuart Owner of Mobility Tools

Posted 5 years ago

“I got the same size as last time and it barely fits?? I could get 4 notches last time I'm struggling to get 1..”

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Posted 5 years ago

Hi Bradley Sorry to hear that. We use a cutting tool to cut the hand made belts so they're all exactly the same size; do you still have your old belt to compare? Thanks Stuart Mobility Tools Owner

Posted 5 years ago

“Stuart at Mobility Tools kept me advised of progress and responded promptly. I feel that good customer service is really important to this company.”

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Posted 5 years ago

“First time using my belt and already increased my deadlift”

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Posted 5 years ago

“Great Customer Service, easy processes and good quality items”

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Posted 5 years ago

“The belt was for my girlfriend who saw significant improvements since wearing the belt. She made concerns about how hard the belt was but after breaking the belt in (which resulted in me moving the blet for a few days) she had no more concerns. Would highly recommend.”

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Posted 5 years ago

“Excellent service”

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Posted 6 years ago

“Great company, the website has so much information on it to help you design personalised items and the communication with Stuart the owner made it so simple. I would highly recommend your products, thank you for all your help. MB”

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Posted 6 years ago

“Brilliant product and brilliant quick service.”

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Posted 6 years ago

“Very quick shipping and easy to order on the website.”

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Posted 6 years ago

“Bought for my dad's arthritic knees. He loves them. Comfortable and supportive.”

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Posted 6 years ago

“I am a repeat customer and purchased a belt this time, very comfortable from the off due to sizing being easy to use, quality materials its spot on for my training, easy site to use, plenty of site options and prices that are spot on, well done Stuart and team.”

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Posted 6 years ago

“Amazing service from mobility tools and this belt is excellent! Cannot recommend enough”

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Posted 6 years ago

“Quality buckle, great price.”

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Posted 6 years ago

“I love the stuff you do. A WL belt will be the next item.”

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Posted 6 years ago

“Bought belt for daughter. She loves it. Great company. Excellent communication”

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Posted 6 years ago

“I purchased the wrist straps as I have carpal tunnel syndrome in my wrists. I wanted to go back to crossfit as, since I had taken a month's rest, my wrists were more painful. I knew I needed extra support and they were just what I was looking for. They have given me the support I need without getting in the way of the equipment or wrist movement. I am extremely happy with the prompt service, price and performance. I would thoroughly recommend Mobility Tools!”

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Posted 6 years ago

“Great quality at a great price. Very impressed.”

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Posted 6 years ago

“Really pleased with the quality and service. I wouldn't hesitate to use again. Thank you”

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Posted 6 years ago

“Great choice, colours sizing and a very easy to use site.”

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Posted 6 years ago

Mobility Tools Limited is rated 4.8 based on 1,165 reviews