Mobility Compare Reviews

Name: Mobility Compare
Rating: 4.44

4.4 Rating 736 Reviews

88 %

of reviewers recommend Mobility Compare

Company Reviews

Metrics

Info

4.4

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Mobility Compare:

Mobility Compare was launched in 2009, and our mission is to help you save time, money and find the best mobility product suited for your needs. Our site allows you to compare the market and we take into your specific needs, such as product type, cost and after care. So go ahead and compare today!

Visit Website

Phone:

0800 048 5714

Email:

contact@mobilitycompare.co.uk

Location:

64, Southwark Bridge Road, London
SE1 0AS

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Mobility Compare 5 star review on 15th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just because I showed interest in your products it doesn't mean I want to keep getting advertising everyday on my phone. How can I stop getting them??!!”

Helpful Report

Dear Bill, Thank you for your feedback. I'm sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We've just sent an email to you on how you can un-subscribe from our database. Kind regards, Mobility Compare

Dear Bill, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. You can unsubscribe from our database at any time by emailing us at contact@mobilitycompare.co.uk. Kind regards, Mobility Compare

“normally on price comparison sites the results are done by the site and not sent on to "partner sites" for a "friendly" phone call, another name for a sales call. I expected an independent assessment ,I do not want a unsolicited sales call. You are not acting as a comparison at all. I did not expect or want this.”

Helpful Report

Dear Sir, Thank you for your feedback and we are sorry that you were not happy with our website. To clarify, we are not a 'price' comparison site. Our platform provides a service to users who wish to compare mobility providers based on product type, starting price, functionality and other points. We only ever pass your information to carefully chosen partners who may call to discuss your needs and give you a competitive quote. Further, we only use your data in accordance with our terms and conditions (which you would have agreed to before providing your details) and we are fully data protection registered/compliant. More details here: https://www.mobilitycompare.co.uk/security-and-trust . If you wish to have your details removed from our database, kindly email us at contact@mobilitycompare.co.uk and we'll do this right away. Many Thanks, Mobility Compare

“I was desperate for scooter batteries and ended up going to a car battery place miles from home to tet them the same day”

Helpful Report

“Promised literature in post by two traders. Neither took the trouble to send anything.”

Helpful Report

Dear Sir, Thank you for your feedback, and we're sorry to hear you aren't happy with our website. We have contacted the relevant provider and they will follow up with you directly to send you the brochure/resolve the issue. Many Thanks, Mobility Compare

“you talked to a woman of 92 years old, who was clearly a little confused, and your rep persuaded her to buy o chair she hardly needed for £3200!!!!! Disgraceful and verging on the downright criminal.”

Helpful Report

Dear Sir, Thank you for your feedback. Upon investigation we can see that although you used our comparison site to compare mobility providers, you did not make a purchase via any of the listed providers on our website. It's likely that this purchase was made independently (not related to MobilityCompare.co.uk). As such, we advise that you check the name of the company that sold the product to the elderly person and contact them directly to resolve the issue. Many Thanks, Mobility Compare

Mobility Compare is rated 4.4 based on 736 reviews