MiniFridge.co.uk Reviews

Name: MiniFridge.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.48

4.5 Rating 5,473 Reviews

88 %

of reviewers recommend MiniFridge.co.uk

4.5

Based on 5,473 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0345 034 6482

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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MiniFridge.co.uk 5 star review on 4th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hard to contact fridge was 3 days late after stated arrival date but product ace”

Helpful Report

Posted 5 years ago

“don’t reccomend at all , fridge it’s self is okay but loud not like advertised. customer service is terrible absolutely no replies at all.”

Helpful Report

Posted 5 years ago

“i won’t lie i’m not impressed at all. i tried to cancel the order but no replies to the emails or calls i made to the company. now that i have been unable to cancel my order i have been waiting for the mini fridge to arrive but no arrival , so much for the “next day delivery “. totally disappointed with the customer service with this company!!”

Helpful Report

Posted 5 years ago

“I ordered a fridge on the 8th April 2020 it is the 15 th April today and I have still not received it So much for next day delivery”

Helpful Report

Posted 5 years ago

“It arrived with a faulty ice box section the minifridge was sent back I have not had any feed back as yet (22-03-2020)”

Helpful Report

Posted 5 years ago

Hi Neil, Thank you for letting us know about this. We would appreciate if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 5 years ago

“Very poor service indeed could not recommend you to anyone”

Helpful Report

Posted 5 years ago

Hi Vera, Thank you for your review. After a telephone conversation with the Customer Service Department, we are sorry to hear that you you were unhappy with the delivery of your order. Our courier service is door to door delivery and we do not offer a white glove position service. We’re sorry to hear that your experience was not of the quality you expected.

Posted 5 years ago

“I tried to return this fridge and had many difficulties as they kept re delivering this to me instead of refunding the fridge to the original warehouse. I have also had an issue with receiving the refund. The team at minifridge keep blaming my bank provider, but its nothing to do with them. They haven't issued me a refund.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. I am sorry to hear of the issues which have occured with your order. We have looked into your order and can see a refund was processed on 17th January. You may reach us anytime at help@sixty.co.uk.

Posted 6 years ago

“Easy to order but when the item received it was faulty a fridge that only heats up and doesn't go cold, now in the process of returns and hopefully will get one that works......”

Helpful Report

Posted 6 years ago

Hi Ruby, Thank you for your review. I do apologise that you have had issues with your order. We have looked into your order and can see we are currently dealing with this and we are organising a collection and replacement for you.

Posted 6 years ago

“I still have not recieved my order despite saying I will recieve next day delivery. It's been 3 days and still have not recieved nothing.”

Helpful Report

Posted 6 years ago

Hi Spoghmai, Thank you for your review. We have looked into your order and can see your order was placed on Friday 3rd January at 20.29pm. All Mainland UK orders placed before 2PM Mon-Thu will be sent on a next day service at no extra charge. Please note the delivery will be made on the next business day, this excludes bank holidays and weekends. Your order is due to be delivered to you today.

Posted 6 years ago

“Next day delivery? It took more than a week and the call centre staff were dismissive”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. We have looked into your order and can see that you have contacted us through help@sixty.co.uk. The Customer Service Department have responded to you. Please can you contact us back as soon as possible, so we can look into this for you.

Posted 6 years ago

“Shocking still not received despite offering next day delivery”

Helpful Report

Posted 6 years ago

Hi Jayne, Thank you for your review. We have looked into your order and can see that you order was placed on 30th December at 17.07. All Mainland UK orders placed before 2PM will be sent on a next day service at no extra charge. The delivery will be made on the next business day, this excludes bank holidays and weekends. Your order was sent out from our warehouse on 2nd January. Your order has been delivered today at 13.57pm. You may reach us anytime at help@sixty.co.uk.

Posted 6 years ago

“Fridge was dirty on the outside with no 12v lead. When I tried to call the person on the end of the line kept cutting the line dead. Lo and behold, when I then selected the option to place a new order I got through straightaway!”

Helpful Report

Posted 6 years ago

“I have NOT received my fridge and I am disappointed because there is no way to track the order.”

Helpful Report

Posted 6 years ago

Hi Gbemisola, Thank you for your review. Your order was tried for delivery this morning. We would appreciate if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 6 years ago

“The item did NOT arrive on the day you promised, so I have been unable to use it on our trip today. This is a great shame. Also, too late as I had ordered from you already, I saw a similar product in Argos. It was £10 cheaper and I could have collected it same day from a store 10 minutes away! I can’t answer many of your questions as product hasn’t arrived!”

Helpful Report

Posted 6 years ago

Hi David, Your review is very concerning to us. We would appreciate if you would contact our customer service team at help@sixty.co.uk.

Posted 6 years ago

“No confirmation of order delivery and still not arrived. Customer service says it’s dispatched but only when I contacted them. I appreciate it’s Christmas season but nothing on website to indicate revised iOS I g or delivery times.”

Helpful Report

Posted 6 years ago

Hi Vic, Your review is very concerning to us. We would appreciate if you would contact us at help@sixty.co.uk.

Posted 6 years ago

“I haven't received my order!!”

Helpful Report

Posted 6 years ago

Hi Robin, We have looked further into your order and can see that your order is due to be delivered tomorrow via courier APC. If you want to contact the Customer Service Department at help@sixty.co.uk they will be able to send your tracking details. Kind regards,

Posted 6 years ago

“Gave us someone else’s faulty fridge. How do we know? Because in the box was also email conversations with the previous owner of the fault fridge. Promised next day delivery but obviously that didn’t happen.”

Helpful Report

Posted 6 years ago

Hi Hussain, We can see that you have been emailed by the Business Operations Manager in regards to your recent order. Please confirm you have received this email. Kind regards, Sixty Stores

Posted 6 years ago

“Woukd like to mark it higher but haven't recieced it yet.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. Your order is out for delivery today.

Posted 6 years ago

“To be honest, I'm not impressed at all as I ordered the fridge , got the perfect delivery slot pre Christmas...and the fridge is still not here and it was a gift for my son.... And the live tracker is as much use as a chocolate fireguard.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. Your order is out for delivery today. You may reach us anytime at help@sixty.co.uk.

Posted 6 years ago

“I've not yet received my purchase”

Helpful Report

Posted 6 years ago

Hi Lawrence, Thank you for your review. Your order was out for delivery on 24th December and tried for delivery, but no one was in to accept the delivery. We would appreciate if you would contact us at help@sixty.co.uk, so we can advise further.

Posted 6 years ago

MiniFridge.co.uk is rated 4.5 based on 5,473 reviews