MiniFridge.co.uk Reviews

Name: MiniFridge.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.48

4.5 Rating 5,477 Reviews

88 %

of reviewers recommend MiniFridge.co.uk

4.5

Based on 5,477 reviews

Shipping & Delivery
Delivery Methods	Courier

Visit Website

Phone:

0345 034 6482

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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MiniFridge.co.uk 5 star review on 4th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fridge broke, arranged a collection with them its been 2 weeks since it was arranged and nothing has been collected or replaced. Paid £80 for a small fridge that broke and no one is around to contact... extremely poor Can someone contact me and let me know what is happening”

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Posted 9 years ago

“Ordered on 17th oct still waiting very disappointed”

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Posted 9 years ago

“I have not received my order !! Will be contacting you asap”

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Posted 9 years ago

“My minifridge will not plug in at the back so I'm afraid I cannot say how well it works.”

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Posted 9 years ago

“The order was taken and not delivered on the time agreed. then when we called to ask it was an error at your end and no one wanted to help sort matters out. nor was there a manager available to speak to nor did anyone ring back. I have been in business for some 30 years had i dealt with any of my clients in this manner i wouldn't have lasted 30 days let alone 30 years. Very disappointed with the service i hope the fridge is better!!! Wouldn't recommend your company. Also the person that said he was a team leader needs lessons in customer service.The comments are true and no malice is intended.Herjit”

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Posted 10 years ago

“Ordered fridge to take on holiday,but when arrived was faulty,so had to have it collected on monday i explained that i was going on holiday on the following monday morning and would need it before then as that was the reason for buying the fridge,rang up on thursday as fridge still hadnt arrived to be told that the fridge was still sat on warehouse floor and wouldnt get to me now until monday which was too late so had to get refund,terrible service would not use again”

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Posted 10 years ago

“Ordered a fridge Next Day delivery and eventually arrived 3 days late and had to be left in a safe place after waiting around for 2 days for the delivery. Numerous phone calls to the office staff who continually advised it would be delivered on time. Was promised a refund of the Next Day delivery charge, but this has not yet been transpired. Once the order has been made and paid for they seemed to completely lose interest in how / if items are delivered and seem to have no relationship with the courier company they use. Terrible Customer Service and would not use this company again, recommend avoid”

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Posted 10 years ago

“The fridge has not worked from day I received it .I have sent email to report it but u to this day I have had no relply Alan Pendleton. The fridge was picked up by the fridge company 10 days ago upto and including Sunday 24.7.2016 I have had no reply. . 00000000”

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Posted 10 years ago

“Quick delivery but the fridge had a faulty door. Eventually returned to them after 3 no show arranged collections (waiting for them 2 days). Then they denied the fault!!! They wanted to charge me delivery fees either to take back the same fridge (the faulty one for an extra 15pounds) or refund minus the same fee. Despite numerous attempts to speak to the manager I ended up asking for help from the citizens bureau office and eventually I got my money back via the paypal dispute process. Avoid at all cost.It is really much safer to go for the big companies (Argos/john lewis/currys) No comments about the fridge as it never worked”

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Posted 10 years ago

“No fridges have arrived. Ordered 2 last Saturday. Now a week and a day later, still no fridges. Forced to select next day delivery on the order even though it said no next day available if ordering on a Saturday. Rubbish service. No confirmation emails yet bombarded by mini fridge newsletters. Despite asking for no ad emails.”

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Posted 10 years ago

“Simply awful customer service”

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Posted 10 years ago

“A bunch of dishonest and insincere people. They sent me a faulty item with the door not closing properly. I booked collection and they didn't turn up for 2 days with me waiting from 8am -5pm. Eventually they turned up on a different day randomly without having anything booked for that day. Once that item returned they came up with the decision that there was no fault. How on earth? A door either closes tight or not. Anyway I asked to speak to the manager several times with no success (constantly busy!). They offered me to resend the "faulty item" for an extra cost of £15 or a reduced refund ignoring even my statutory rights for early returns. Avoid at all cost. A small company with serious issues”

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Posted 10 years ago

“What a disgusting service ,AVOID at all cost. Ordered this and a week later still waiting .took days to get through to someone and when i did got told they was out of stock and have to wait another week.Very patronising and rude.have canceled so i await my refund.”

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Posted 10 years ago

“I haven't received it yet so I wouldn't know.!!”

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Posted 10 years ago

“The fridge was never delivered!”

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Posted 10 years ago

Good Afternoon Gail, I have looked into this problem for you, and we have the fridge marked as delivered on the 15th December at 09:52AM. If you feel this is incorrect, please contact us and we can look into this further. Kind Regards, John

Posted 10 years ago

“Last communication from you was that the item was our of stock, The email asked me to confirm that I wanted to go ahead with the order, so that you could pre order. Since then I have received no further updates. You have my confirmation. My bank account has been debited. I would appreciate an update please.”

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Posted 10 years ago

“We ordered a £400 mini fridge, which took a week to deliver. We also ordered a sliding hinge kit which failed to be delivered. Still waiting. Upon delivery of the fridge we discovered the box containing the fridge was open. The fridge inside was damaged / scratched on the front. We have called three times and explained the situation to the salesperson, each time we have been promised a return call or email. None of which has happened. We have also been promised a new fridge by next Tuesday, which is clearly not going to happen as no one has returned our calls. In summary, we are left with a damaged fridge, which we are not prepared to accept, and no immediate solution. The customer service experience level is a zero and I would suggest using any other company to source a fridge before using mini fridge based on our experience.”

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Posted 10 years ago

“I paid for a next day delivery last Wednesday (before midday) the fridge arrived Monday PM. If a week is a long time in politics it must feel like an eternity in the Mini Fridge company”

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Posted 10 years ago

“Bought one, it doesn't work. Now trying to contact the vendor, phone number unobtainable....”

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Posted 10 years ago

Hi Keith, We're sorry to hear about the problems you have incurred with your fridge. Is it possible that you could telephone me and I will get the problem rectified ASAP. Telephone number here is 0845 034 6482 Thanks, Jordan

Posted 10 years ago

“This wine fridge is a pointless waste of space. I have had two now in the past few months and both have failed. We open the door no more than one per day to extract a bottle of champagne or wine. The back iced up after just 2 weeks on both occasions and after thawing and reconnecting the temperature would not go below 15 degrees. At one point it was warmer than the room and cooked my wine!! Not at all happy with this very poor product.”

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Posted 11 years ago

MiniFridge.co.uk is rated 4.5 based on 5,477 reviews