MiniFridge.co.uk Reviews

Name: MiniFridge.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.48

4.5 Rating 5,473 Reviews

88 %

of reviewers recommend MiniFridge.co.uk

4.5

Based on 5,473 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0345 034 6482

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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MiniFridge.co.uk 5 star review on 4th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mini fridge was meant to be delivered next day, it has still to arrive 5 days and counting! Tried phoning constant fob off, e-mails are still not answered, shocking customer service!”

Helpful Report

Posted 6 years ago

“The overnight delivery did not happen. I had confirmation of its despatch and waited on hold for 25 minutes with the local Surbiton unit before hanging up. I waited in all day Saturday and the fridge eventually arrived on Monday morning - joke.”

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Posted 6 years ago

“It is not a fridge.”

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Posted 6 years ago

“Item arrived damaged and dimensions were wrong on the website to the actual fridge delivered meaning it did not fit. Not very impressed. I have now sent it back and am awaiting a refund. I also did not find customer services very friendly once someone answered the phone. It took me 6 attempts through the day - poor customer service!”

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Posted 6 years ago

“This seller sent me a much cheaper fridge than I ordered and then were slow to collect it back from me and then even slower to refund my money. Be careful ordering anything from them as I believe they may have cashflow issues.”

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Posted 6 years ago

“Bought a the stainless steel front mini fridge and was happy until the fridge suddenly packed up with no warning at all Wouldn’t buy from here again and wouldn’t tell anyone else to Not happy”

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Posted 6 years ago

“Next day delivery doesn’t include freezers apparently ! Ordered mine weds after 3pm so expected it Friday. Phoned to ask what time it was due spent 20mins waiting whilst operator tried to find out. She didn’t phone me back as promised so called again to be told it would be Monday which wasn’t acceptable to me, asked for compensation but they wrangled out of that asked for a refund and they didn’t do that either so now in limbo is it refunded or still being delivered not a good way to treat a customer”

Helpful Report

Posted 6 years ago

Hi Mary, Thank you for your valued feedback. I’m sorry to hear you’ve had issues with your order. We do take all feedback on board and are implementing changes. Please accept my sincerest apologies for any inconvenience this may have caused

Posted 6 years ago

“My Son ordered a fridge from yourselves for my elderly Father who is in a care home. Fridge was delivered later than expected. A pat test was done at the care home and the fridge failed it due to insulation fault. I informed company to be told i needed to return it so they could send it to their manufacturer to be tested? Long story short and lots of emails later. I said i wasn't happy with this and would like a courier to pick the "Faulty fridge" up and refund my money. I have had nothing since. I have sent several messages. My poor father who was so happy with his fridge, doesn't understand why it has been taken away from him. I would really appreciate if someone would get back to me asap so this can be resolved.”

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Posted 6 years ago

Hi Michelle, Your review is very concerning to us. We would appreciate if you would contact our customer service team at help@sixty.co.uk.

Posted 6 years ago

“I was offered a 5% discount to join your e mail notification system and a 10% discount for the January sale. but was only able to receive one of the discounts when purchasing on line. When phoning your order line I was again only able to receive one of the discounts. This was blatant misleading advertising and I am still considering whether to report it to the ASA.”

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Posted 7 years ago

Hi John, If you have found our service to be unsatisfactory, we sincerely apologise as there was no intentions to cause upset.

Posted 6 years ago

“I haven’t received my mini fridge yet!”

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Posted 7 years ago

“Arrived with lots of damage”

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Posted 7 years ago

“Sorry i am unable to write a review as I have not received my fridge yet. It was out for delivery on Wednesday 16th but the van broke down. Its now not being delivered until Tues 22nd Jan 2019.”

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Posted 7 years ago

Hi Christine, Thank you for your review and comments. Both negative and positive comments are greatly appreciated and will be dealt with accordingly.

Posted 7 years ago

“Communication poor. I ordered 2 mini fridges, one arrived on Thursday 10th, so I contacted the company to ask why only one. Was assured that they would look into it and e mail be back. Still waiting, and the money has been taken!”

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Posted 7 years ago

“Why ask for a review when the fridge has NOT been delivered yet So much for promised 1 day delivery”

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Posted 7 years ago

“Not received fridge yet and unable to track it. Not good enough. Very poor service”

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Posted 7 years ago

“The free next day delivery has taken 4 days so far and still no fridge. I will not shop here again!!”

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Posted 7 years ago

“This product came without cable and plug . I have tried to ring gor replacement and was told my call was important and left waiting for 49 minutes as caller number 1 before giving up”

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Posted 7 years ago

“I haven't received it yet”

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Posted 7 years ago

“Cannot contact customer service and web enquiry form does not allow submission of queries.”

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Posted 7 years ago

“Ordered a 4litre mini fridge; next day delivery for it not to turn up the next day and for it also to be absolutely tiny. Doesn’t even fit 2 cans of Pepsi in. This was disappointing as it’s a Christmas present. The online video and images of this fridge didn’t display this and looked a lot bigger, therefore being unsatisfied.”

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Posted 7 years ago

MiniFridge.co.uk is rated 4.5 based on 5,473 reviews