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MiniFridge.co.uk Reviews

4.5 Rating 5,473 Reviews
88 %
of reviewers recommend MiniFridge.co.uk
4.5
Based on 5,473 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read MiniFridge.co.uk Reviews
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Phone:

0345 034 6482

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous
Anonymous  // 01/01/2019
Still haven’t received my order or an email confirming it’s been sent yet
Helpful Report
Posted 4 years ago
Ordered Friday to be delivered to my husband in care home. We are now at MOnday and the fridge is still not with the carrier. Not happy
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Posted 4 years ago
I have still to receive this product so i am unable to register an opinion?
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Posted 4 years ago
Bought a 32 litre electric cool box recieved a 25 litre and have been told it's just the packaging which is not true Would not recommend
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Posted 4 years ago
Still dont have my item and its saying next day delivery, ordered thursday and its monday still dont have fridge
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Posted 4 years ago
I give it 0 stars really. No email confirmation, but money taken out of my account. Still waiting for 1/ email confirmation; 2/ tracking info; 3/ the fridge itself. Appalling really. Let’s see you post that on your website. Feels like I’ve been scammed
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Posted 4 years ago
Still waiting for my ‘overnight delivery’. Ordered Saturday now Monday evening. Not impressed.
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Posted 4 years ago
Hi just to let you know I haven't recive that fridge I spouse to recive it on Thursday but never happend,I think the delivery is a scam and I would like my money back in to my account
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Posted 4 years ago
Website clearly states next day delivery - this is not the case at all. Placed an order Wednesday evening and still waiting for the fridge to be delivered. Confirmation email does not contain a tracking number so not able to see where the fridge is within the delivery process and the business closes on Friday night and doesn’t reopen until Monday morning so not able to follow up or check.
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Posted 4 years ago
Not arrived yet??
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Posted 4 years ago
No emails after purchase, took money though. Next day delivery a joke. Probably not in stock. Shame, as have used before and recommended to others. On the other hand, could be that they never had my email or phone number. Dunno..
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Posted 4 years ago
I ordered a mini fridge for my mother to prevent her form needing to travel down stairs to get her medication. The fridge was for mother's day and so we did not open it for some time. once my mother opened the fridge it was excessively noisy and kept her up throughout the night. I had tried to find a return slip within the packaging and had been worried we may have misplaced it, after spending some time to look for the slip , I contacted the returns team to ask for a return of the fridge, they responded several days later stating the return period had ended (1 day after the 14 day period). There was no apology or offer of an exchange and no interest in any form of customer service. It is disappointing that this company has not adjusted there returns policy in light of covid, and is completely inflexible even where the fault lies with there own product. Also note that the company requires you to pay the return and mentions a restocking fee.
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Posted 4 years ago
Still waiting for the fridge after a week. Meant to be delivered within 3 by Wednesday. Several emails including via PayPal. Next step is to try to get refund via paypal . I have no idea if I have just been scammed or not. Totally appalling service. Customer care. Etc. Will not be using again and will list it on all motor home forums to help others to not go through same.. can’t believe you asked me to review without sending me my 62l fridge iceq. Can’t comment on delivery person as I STILL HAVE NOT GOT ANY ITEM.....
Helpful Report
Posted 5 years ago
Hi David, We are sorry to hear you’ve had issues with your order. I can see your order has been delivered to you today.
Posted 5 years ago
It is fa too small. I intend to return it for a full refund.
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Posted 5 years ago
Hi, Please do reach out to the team at help@sixty.co.uk and they will endeavour to help and put things right for you.
Posted 5 years ago
Never ever received my item ordered in October was meant to be delivered 23rd November and was still chasing Christmas week. Refused to send me out another one as said it was the couriers who had it. So my daughter missed out on her Christmas present. Had the phone hung up on me by the company and they never once returned any of my 15 telephone calls I placed over a period of 4 weeks chasing the item. Worst company I’ve ever dealt with!
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Posted 5 years ago
Hi Gemma, We are sorry to hear you’ve had issues with your order. We do take all feedback onboard.
Posted 5 years ago
The fridge i ordered with next day delivery did not turn up I have had call and chase and been promised another delivery this week I wait with anticipation
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Posted 5 years ago
Produce was delivered in original packaging so my son is now fully aware of one of his Christmas presents. No attempt made by company to rectify the situation as the item is now unwanted by me.
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Posted 5 years ago
I ordered a mini fridge with next day delivery. The item didn't arrive so I emailed to chase it up. I initially received a quick response and they rearranged delivery for the next day. The item has still not arrived 2 weeks later and no one is replying to my emails and they don't answer the phone. DO NOT order from this company if you are needing an item before Christmas as you will probably not get it in time.
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Posted 5 years ago
extremely poor customer service, cannot get in touch with them, they took my payment and said next day delivery still waiting 1 week later and still no reply from my emails.VERY POOR IS MY RATING
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Posted 5 years ago
Still haven’t received my order after days of waiting no answer either when you ring up
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Posted 5 years ago
MiniFridge.co.uk is rated 4.5 based on 5,473 reviews