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Meg Rivers Artisan Bakery Reviews

4.8 Rating 2,459 Reviews
94 %
of reviewers recommend Meg Rivers Artisan Bakery
4.8
Based on 2,459 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Meg Rivers Artisan Bakery Reviews
Anonymous
Anonymous  // 01/01/2019
It is not what I expected,this is a not as light as I like it tastes good but is to solid for me I would not buy it agen . Also because of the nut on it very dry I would want some cream of some kind in the middle to give it more moisture.
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Posted 3 days ago
Thank you for taking the time to post a review, Moira. I appreciate your feedback re the Chocolate & Hazelnut Cake. Kind regards, Alice.
Posted 2 days ago
For the very first time I have to leave a poor review. Not about the service etc but about the cake, which is very disappointing, dry, with very little taste. There is plenty of great competition out there too so something needs an overhaul. ( I've been buying MR cakes since Meg's own day.)
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Posted 4 days ago
Thank you for your review, Susan. I am sorry to hear that you didn't enjoy the Chocolate & Hazelnut Cake. I appreciate you choosing to continue to shop with us and for all your loyalty since Meg's early days. I hope the next cake will be one that you enjoy more. Kind regards, Alice.
Posted 2 days ago
Cake tasted nice, flowers were very small and hard to attach so we did not use. Expensive for what it was.
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Posted 2 weeks ago
Thank you for taking the time to post a review on the wedding cake. I am pleased you enjoyed the cake and I am sorry to hear that the sugarcraft roses were tricky to apply - thank you for this feedback. Kind regards, Alice
Posted 2 weeks ago
My order wasn't delivered until Tuesday by this time the chocolate fudge cake was starting to go dry
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Posted 2 months ago
Morning I haven’t tried the fruit cake yet but the orange and almond cake was too moist for to the point of seeming slightly undercooked maybe personal preference but it cracked upon taking it out of the packaging but looking forward to the fruit cake thank you Mairi
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Posted 2 months ago
Will do after June 13th when we tuck onto it for my husbands 75th birthday!!
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Posted 2 months ago
I have tasted a few simnel cakes over the years and i was looking forward to tastin yours. i am a bit disappointed because you said it had cherries in it and i am half way through the cake and havent found a single cherry. It is moist and full of marzipan but i have tasted nicer
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Posted 3 months ago
Thank you for taking the time to post your review, Pamela. I'm sorry that the Simnel Cake wasn't to your liking. We do indeed bake this cake with halved glace cherries. Kindest Regards, Alice & The MR Team.
Posted 3 months ago
For me the cake is too sweet. I would prefer much less sugar. I gave my cake to a friend who enjoyed it enormously.
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Posted 3 months ago
Well packaged Simnel cake in cake tin. Very heavy - but moist. certainly only a very small portion requird. I have eatern better Simnel cakes.
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Posted 3 months ago
I ordered the carrot cake and was slightly disappointed with it. All the other products I have ordered have been exceptionally good but this was , well, ordinary I would not order again
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Posted 3 months ago
I was a little disappointed in my chocolate birthday cake - it was nice - but not exceptional or special. Delivery was on time, so that was a plus.
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Posted 3 months ago
A bit disappointing. I usually make my own but wasn't able to this year and yours got the best review.
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Posted 4 months ago
The cake comes across as ordinary, similar to one you’d buy from a local shop, without any sign of that warm, homemade feel.
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Posted 4 months ago
The delivery of a ginger cake was excellent and it came beautifully packaged
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Posted 4 months ago
Cake arrived when expected, looks nice , plain white icing , fruit cake inside , cannot review until we’ve eaten it which is not until Christmas ! Keep getting prompts to review , stop !
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Posted 7 months ago
The cake was excellent, but the delivery was poor. The recipient's name was correct, the first line of the recipient's address was correct, then the sender's address and post code was printed, so the cake was delivered to me, the sender, and I had to forward it on.
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Posted 7 months ago
Never arrived so can’t comment
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Posted 7 months ago
Hello, thanks for taking the time to leave a review. Royal Mail tracking shows a proof of delivery image. Do contact us to investigate if this is not the case. We've no record of you contacting us regarding this missing order so do please contact us as customercare@megrivers.co.uk if it has still not arrived. kindest, Jess
Posted 7 months ago
We can’t say yet about the pudding, as we won’t eat it until Christmas Day.. but delivered well.
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Posted 9 months ago
The delivery ruined the cake
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Posted 9 months ago
Cake bought for a 60th birthday and ordered weeks before to arrive on birthday. Didn't arrive till day after at 5:20pm! This was apparently acceptable to Meg Rivers. Even though cake is always lovely it is expensive and so is cost of delivery therefore I do not think this was acceptable 😦
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Posted 9 months ago
Dear Kirsten, I am glad you enjoyed the cake. I can see from your order that you paid for standard delivery via Royal Mail which as we explain on the website can take 1 to 2 days, unless you choose DPD Named delivery at an extra cost delivery dates may not be met. We also can't control the time your post person delivers. With best wishes, Meg Rivers Team
Posted 9 months ago
Meg Rivers Artisan Bakery is rated 4.8 based on 2,459 reviews