Meg Rivers Artisan Bakery Reviews

Name: Meg Rivers Artisan Bakery
Address: Unit 15, Blackwell Business Park, Blackwell, Shipston-on-Stour, Warwickshire
Rating: 4.80

4.8 Rating 1,738 Reviews

95 %

of reviewers recommend Meg Rivers Artisan Bakery

4.8

Based on 1,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time, well packaged etc. bit disappointed with the items themselves, expected full flavour ‘home-made quality. Found them pretty much like you’d buy in a supermarket.”

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Posted 1 year ago

“I haven't reviewed the cake because it's not yet Xmas so I haven't tried it , will try it xmas eve.”

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Posted 1 year ago

“I am unable to review the Christmas cake that I ordered back in late October. The reason being that the cake failed to arrive as the couriers dpd would not deliver as the item was perishable! Reluctant to order again to be honest .”

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Posted 1 year ago

“I received my order in good time. However the biggest of 3 tins was damaged; 2 dents in the lid. I phoned you and spoke to Jessica (?) who told me to send all the details for the order and not to worry about returning the goods. I was told I’d receive a new set of cake tins but am still waiting.”

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Posted 1 year ago

Hi Philippa - have you still not received them? That's an oversight on my part. They'll leave us Monday as the courier has been for today. Apologies, Jess

Posted 1 year ago

“Website straightforward to order. Unfortunately cake lost by courier so unable to review product.”

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Posted 1 year ago

Hi There, were we able to solve this for you? Best, Jess

Posted 1 year ago

“I ordered this as a gift for an elderly family member. I’m in Australia - the online ordering process was simple and the product was delivered on time, however the card with our message and names were missing so when the gift was delivered the recipient had no idea who the gift was from. I had to follow up to let her know it was from us which was not ideal.”

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Posted 1 year ago

I'm so sorry your gift card got separated from your order. With kind wishes, Jess

Posted 1 year ago

“The cake itself was very tasty but smaller than photographs imply. The rose decorations were very small and we didn't use them as they looked too small on top of the wedding cake.”

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Posted 1 year ago

“This was my first order with this company. Delivery as expected. Well packaged.”

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Posted 1 year ago

“The cake is very delicious, but the delivery options are not very intuitive. Picked a Saturday delivery on the calendar, but I didn’t realize that you then have to manually choose Saturday delivery in the next step too. This should be automatically updated when Saturday is chosen!”

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Posted 1 year ago

“Used to be able to give a preferred delivery date without paying for named day delivery on the understanding no guarantee that would arrive on the preferred date. So this time I paid for named day delivery which was ignored.”

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Posted 2 years ago

Hi Lyn, I'm slightly confused. You spoke to one of my colleagues who confirmed you wanted delivery today (26th July) and having checked with DPD just now it's out on their van this morning. Do please get in touch if this is not the case and I will resolve. Kind wishes, Jess

Posted 2 years ago

“Size of cake has gotten smaller from the last time our family ordered”

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Posted 2 years ago

Meg Rivers Artisan Bakery is rated 4.8 based on 1,738 reviews