Meg Rivers Artisan Bakery Reviews

Name: Meg Rivers Artisan Bakery
Address: Unit 15, Blackwell Business Park, Blackwell, Shipston-on-Stour, Warwickshire
Rating: 4.78

4.8 Rating 728 Reviews

94 %

of reviewers recommend Meg Rivers Artisan Bakery

4.8

Based on 728 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful staff, wedding cake arrived on time & looked lovely. We had the fruit cake with alcohol, marzipan and icing and it was absolutely delicious!”

Helpful Report

Posted 2 days ago

“The Simnel Cake is a wonderful Easter treat - and looked forward to every year. It's so good that one cake is never enough...”

Helpful Report

Posted 3 days ago

“Was good, but arrived 2 days early. I ask To be delivered on the birthday. So he stared to celebrate 2 days in advance :)”

Helpful Report

Posted 4 days ago

Dear Iris, due to the location of your recipient in the Highlands of Scotland we were limited in our delivery options. Royal Mail is best solution and they can be speedy or slow so with a birthday cake take the initiative to send a day or two earlier with the belief that sooner is better than missing the big day. I hope he enjoyed his cake and early birthday gift. Kindest, Jess

Posted 2 days ago

“Appalling presentation. Rosebuds not pink but beige Ridiculously sized tin”

Helpful Report

Posted 4 days ago

Hi Lesley As I believe my colleague explained the rose buds are a natural product and as such the colours vary. The tin was the smallest most suitable for this already gift wrapped cake. Kindest, Jess

Posted 2 days ago

“Lovely cake. Well packed and easy to assemble and tasted delicious. Really disappointed with the cake suppliers we met at wedding shows all seemed intent on selling the most expensive "artisan" cake when we just wanted something simple and your cake was perfect.”

Helpful Report

Posted 5 days ago

“Lovely cake, very well made and presented well and delicious to eat”

Helpful Report

Posted 5 days ago

“Mum loved her 80th birthday cake she was so pleased when she cut into it to find it was a fruit cake. Tasty and moist delicious cake . Would definitely recommend and will buy again . Thank you for helping make mums day special.”

Helpful Report

Posted 5 days ago

“First time I have used Meg Rivers Artisan Bakery. Certainly won't be the last! Ordered a simnel cake to be delivered to my famiy at Easter. It was delivered in good time for Easter and was left in a safe place. I was kept fully informed at every stage of the transaction and ... most important of all ... the family said it was a wonderfu surprise and tasted delicious. The free gift tin was also very welcome. Thank you.”

Helpful Report

Posted 5 days ago

“My third purchase, great cakes and always delivered quickly.”

Helpful Report

Posted 5 days ago

“Bought the rich fruit cake in the tin. Kept well for the two weeks before opened for our special occasion and still tastes good three weeks later. May seem expensive but excellent quality, keeps well and as you only need a small piece at a time, the cake goes a long way.”

Helpful Report

Posted 5 days ago

“Excellent, contact, delivery and cakes, recommended”

Helpful Report

Posted 5 days ago

“It was very easy to order the cake (not easy to choose just one though!) and it came on time beautifully packed. I ordered the Coffee and Walnut cake and it was delicious. Just enough coffee and sweetness.”

Helpful Report

Posted 6 days ago

“My only comment was the delivery. Having requested the date when I knew someone to be at home, the delivery was attempted twice a few days before. The cake was very well received and presented.”

Helpful Report

Posted 6 days ago

Thanks for taking the time to get in touch. From your order I can see you selected Royal Mail as your delivery method. As stated on the website only when DPD is selected can we offer a specific delivery date. So please to hear that the cake was enjoyed, best wishes, Jess

Posted 2 days ago

“The cake was for my mother in-law's 102nd birthday. She scoffed it all in short order, being a chocoholic, so I guess it was good! It also was delivered within 2 days of the order, so very happy.”

Helpful Report

Posted 6 days ago

“Lovely lemony cake. Moist and delicious.”

Helpful Report

Posted 6 days ago

“I was not happy to pay extra for a cake tin to ensure cake arrived in good condition. I did not notice that you automatically sent it in a cake tin.”

Helpful Report

Posted 6 days ago

Hi Stuart, we do send in boxes at customer risk (when messaged ahead of despatch) however there is no cost saving for this as we have to undo our protective packaging and add additional measures to keep the Simnel Cake as safe as possible. Kindest wishes, Jess

Posted 5 days ago

“I am a new customer and a very happy one. The Simnel cake was super and enjoyed by our village church congregation after service, so much so we decided to have cake after our following service. For this we chose Orange and Almond which was a huge success, so much so that we will do this again after our Service in May. A real treat!”

Helpful Report

Posted 6 days ago

“Ginger cake was excellent, as usual. Delivery date was adhered to. No complaints-great service!”

Helpful Report

Posted 6 days ago

“I sent this dinner cake to my daughter who shared it with her hosts at Easter. They all said it was exceptional and delicious.”

Helpful Report

Posted 6 days ago

“Nothing like it used to be. The cakes are baked in paper not with a nice finished edge. They are pale with fork pins - not aesthetically pleasing. Don’t get them out the freezer with pride anymore. Have to do something with the top to cover it up. Disappointing developments. Chris Hesketh Harrogate.”

Helpful Report

Posted 6 days ago

Dear Chris, Thank you for taking the time to give feedback. Some, but not all of our cakes are baked in the cases to enable us to add as much topping as possible - for example the Orange & Almond cake has lots of drizzle which gets left if the cake tin without a case. Our carrot, coffee & walnut and new lemon cake all have a topping that we be more generous with with the edge of a case to work to. Most cakes are baked without the case and some we use a case after baking to make it easier and less sticky to pack! Fork pins I think you're referring too are how we get the drizzle into the likes of the Orange & Almond Cake whilst it is still warm from the oven. Kindest wishes, Jess

Posted 2 days ago

Meg Rivers Artisan Bakery is rated 4.8 based on 728 reviews