Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.71

4.7 Rating 3,234 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. Prompt. All went as expected.”

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Posted 1 year ago

Thank you so much for your 5 star rating of the greeting card order, Michael! We are very pleased to hear that everything went as expected and that you are happy with our prompt service. We look forward to welcoming you back to Media Storehouse in the future.

Posted 1 year ago

“Fairly easy website to select size and color/bw - confusing when selecting caption with size. Got the - size/color but did not get the art title/artist...my mistake I guess.”

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Posted 1 year ago

Thank you for your feedback on our website's ordering process, Debra. We appreciate your input and would like to address your concerns. We're glad to hear that you found it fairly easy to select the size and color options and understand that selecting the caption with the size was confusing, and we apologize for any inconvenience caused. We value your feedback and will take it into consideration to improve our user interface and make the caption selection process clearer and more intuitive. In the meantime, we encourage you to visit our update page at https://www.mediastorehouse.com/updates/personalization. This resource contains valuable information about personalization options. Additionally, if you require further assistance or have any specific questions, our online support team is available to provide guidance and address any concerns you may have. Thank you once again for your feedback. We are committed to continuously improving our website and user experience, and your input helps us in that endeavor. We value your patronage and hope to have the opportunity to serve you better in the future.

Posted 1 year ago

“Very prompt delivery. Lovely print, looks great framed.”

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Posted 1 year ago

We’re happy you’re pleased with your poster print and our service too! Thank you for your support, Ann. We truly appreciate your business and look forward to serving you again.

Posted 1 year ago

“Prompt service. Good quality print and card”

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Posted 1 year ago

We’re happy you’re pleased with our greeting card product and service too. Thank you and we look forward to your next visit with us!

Posted 1 year ago

“Great customer service and prints of the highest quality.”

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Posted 1 year ago

For you to say our prints and customer service is of the highest quality makes our day! Thank you for such a fantastic review, Monica, it means a lot to our entire team!

Posted 1 year ago

“Easy to order, very quick dispatch, very pleased with product Thanks”

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Posted 1 year ago

Thank you for your 5-star rating for the print you ordered, David. We look forward to welcoming you back to Media Storehouse in the future.

Posted 1 year ago

“Received item well packaged with very prompt service...the print was on high quality paper with good resolution.Highly recommended.”

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Posted 1 year ago

Thank you so much Howard for your 5-star rating of Media Storehouse Ltd. We're so glad to hear that you received the print in good condition and that you're pleased with the quality. Your feedback is appreciated, and we hope to be of help again soon!

Posted 1 year ago

“Picture was good , packaging was rubbish. Turned up with 2 folds in the envolope . Should have had some stiff card in the packageing”

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Posted 1 year ago

Thank you for your feedback regarding your recent order Ian. We appreciate your positive comment about the picture quality but do sincerely apologise for the inconvenience caused by the packaging. We take great care in securely packing our products to ensure they arrive safely. However, we must rely on our carriers to handle them with care on our behalf, and we understand that receiving the envelope with folds was disappointing. WE appreciate you bringing this issue to our attention, and for sharing your thoughts with this community too, Ian.

Posted 1 year ago

“Wide range of images, materials and sizes on a 5-star website in terms of display and information, only matched by the quality of customer service. Highly recommended.”

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Posted 1 year ago

Thank you so much for your glowing review! We're thrilled to know that our collections of images and product range, along with our top-notch customer service, have left such a positive impression. We greatly appreciate your recommendation and look forward to serving you again in the future.

Posted 1 year ago

“Media Storehouse Ltd come up with the perfect picture for a card every time. Much admired by the recipients that receive them. Wonderful!”

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Posted 1 year ago

Thank you for your kind words, Julia! We strive to deliver images in our collections which make perfect greetings card too and it's delightful to hear that the recipients admire them. We appreciate your wonderful feedback!

Posted 1 year ago

“Easy and clear site to navigate, good communication, fast and safe delivery of quality. Excellent!”

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Posted 1 year ago

We take great pride in the customer service we offer, so for you to say this was excellent makes our day! Thank you for such a fantastic review, David. We look forward to your next visit with us!

Posted 1 year ago

“Excellent service and quality of products”

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Posted 1 year ago

Thank you for leaving a great review, Mark and for choosing Media Storehouse for your Network Rail prints. We look forward to your next visit with us!

Posted 1 year ago

“Masterworks in your home, office wherever you want. Magic! Berry happy”

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Posted 1 year ago

Thank you so much for your fantastic 5-star feedback, Adam! Your appreciation for our collection motivates us to continue bringing the finest and most captivating artwork to our customers. We hope our collection continues to bring beauty and inspiration to your surroundings.

Posted 1 year ago

“Beautiful picture, quality and clarity. Would definitely use Media Storehouse again. Super speedy delivery too!”

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Posted 1 year ago

Thank you for your 5-star rating for the fine art print you ordered and our service too, Debbie. We look forward to welcoming you back to Media Storehouse in the future.

Posted 1 year ago

“The envelopes you use are easily deformed and photos arrive badly creased. Details have already been supplied.”

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Posted 1 year ago

We apologise for the inconvenience caused by the damaged prints you received and understand your frustration. As explained in our direct messages, our smaller prints are packaged in strong, environmentally friendly, plastic-free envelopes. To further protect the prints during transit, we include a prominently displayed "Please Do Not Bend" message at the bottom of the label in capitalised and larger font. We take great care in securely packing our products to ensure they arrive safely. However, we must rely on our carriers to handle them with care on our behalf, and we apologise that this was not the case with your order. We do want to ensure that all orders are delivered safely and without any damage and have carefully reviewed the details you provided to us during our direct communications. At Media Storehouse, we value open and transparent communication with our customers and your detailed feedback helps us identify areas for improvement Once again, we apologise for any inconvenience caused. If there is anything else we can do to address your concerns, or if you have any further questions, please do not hesitate to contact us directly. We are grateful for your willingness to share your experience publicly with this community, Clive.

Posted 1 year ago

“perfect. excellent quality”

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Posted 1 year ago

Thank you so much for your 5-star rating for your poster print and for sharing your thoughts with this community, it means a lot to us and we thank you for your support!

Posted 1 year ago

“I sent photos to be digitized a few weeks ago (don't recall date, sorry). There was no acknowledgement of your receiving them and I have heard nothing since then. I used your mailing label printed off as part of the order.”

Helpful Report

Posted 1 year ago

Thank you for reaching out to us. Upon reviewing our records, it seems there might be a mix-up as Media Storehouse does not offer photo digitization services for individuals, nor do we provide mailing labels however we did supply a photo print for a separte online order. It is possible that you may have mixed this order up with another supplier? To enable us to investigate the issue thoroughly could you please send a direct email with any additional details to sales@mediastoreouse.com We value your satisfaction as our customer, and we want to ensure that we address your concerns accurately. Thank you for your understanding, and we look forward to hearing back from you soon.

Posted 1 year ago

“Good service and very happy with the quality”

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Posted 1 year ago

Thanks for choosing Media Storehouse for your poster print and for leaving a 5-star review, Darren. We look forward to your next visit with us!

Posted 1 year ago

“I was very satisfied with my experience with Media Storehouse. They sold me a beautiful print that was packaged perfectly and shipped promptly. If I'm ever in need of artwork again I'll definitely be returning to this lovely seller!”

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Posted 1 year ago

Thank you for your positive feedback about your experience with Media Storehouse USA, Michael. We appreciate your kind words and are pleased to hear that you were satisfied with your photo print. We pride ourselves on providing high-quality prints, and our team is dedicated to ensuring that every order is packaged with care to prevent any damage during transit so it is good to know that your package arrived promptly and in excellent condition. We look forward to serving you again in the future.

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Thank you so your support, John. We truly appreciate your business and look forward to serving you again.

Posted 1 year ago

Media Storehouse Ltd is rated 4.7 based on 3,234 reviews