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MedExpress Online Pharmacy Reviews

4.8 Rating 4,653 Reviews

96 %

of reviewers recommend MedExpress Online Pharmacy

Company Reviews

Product Reviews

4.8

Based on 4,653 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About MedExpress Online Pharmacy:

MedExpress is an online doctor & pharmacy service based in the UK. We offer prescription medication through our fast and simple online consultation. All our doctors are based in the UK and a registered with the GMC. The medication is dispensed through our regulated pharmacy based in London.

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Location:

55 St John Street
London
EC1M 4AN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You sent out thw wrong brand of Sildenafil AGAIN! Please rectify this by supplying my correct brand ASAP. I normally have the TEVA tablets! Many thanks”

“No not happy at all it’s not working for me is there any way I can change this one and choice other one?”

“Never received!”

“It didn’t come!! I ordered online on the 2nd April and it still hasn’t come”

“No delivery off medication ordered Tuesday still not received”

“Ordered it on March 28th. Was told it was coming on Sat 30th. Still not here (April 5th).”

“From the 28/03024 i place on order up until now i haven't received it...... How can I get a refund please 🥺.”

“Never received this order !! Still Waiting 🤬”

“Very Disappointed in this service I ordered and paid for a prescription one wk ago to carry on with my programme, and every 2 days it's been excuses, and no phone lines available as they've turned them off”

“Extremely poor service! Took payment without getting the relevant information so my medication couldn’t be prescribed. Nobody to answer calls or reply to email!.. AVOID 😡”

“I am writing to inquire about the status of my recent order, placed on 19/03/2014 at approximately 2:00 PM. I opted for the expedited delivery service, paying an additional charge for prompt next-day delivery. However, upon checking the website, I discovered that my order has not progressed beyond the stage of prescription approval or processing. This has left me feeling greatly disappointed and concerned. I send a enquiry email but not received any response yet. Extremely disappointed. Don't have no product or money back yet.”

“Disgraceful that Med Express send survey request to me on my family email account with no option not to receive”

“Intrusive and triggering ....AVOID ! Search Mourjano on Google and this pharmacy are paying to come 'Top' of the search results with an alluring price but honestly DO NOT waste your time, they will not prescribe it to you! I placed an order for mourjano which I expected it to be shipped the following day. Instead I was faced with 2 days of questioning and my order was rejected ! I've ordered from another other online pharmacy the same medication and answered a short questionnaire and received a few days later with no issues. I've never known anything like it. I consented to my GP receiving details of my order and why I would want to pay £200 a month for this medication to loose weight unless I am literally OBESE is beyond me....but they want you to send them a picture of yourself in TIGHT clothing, asked me my weight in the questionnaire (standard) but then a further two times in two seperate emails, proof of weight, proof of previous prescriptions and a million other questions ! I hate even thinking never mind discussing my weight like this and found the whole process extremely triggering and to think that they have all this information on file about me now without prescribing me the medication is just awful.”

“I have purchased this medication on multiple occasions and have been very pleased on this occasion a different brand was supplied that is not only ineffective but has terrible side affects in the form of severe congestion”

“I have never received them.”

“The 200gram tablets are not working for me I'll be better going back to the 100 gram tablets definitely not worth the extra money”

“Still havnt received it after complaining three days ago it hadn’t come was told it was out for special delivery by Royal Mail and it still hasn’t come.”

“Want nothing of you I deleted my subscription after you took my bill money when I didn't even order anything”

“BEWARE OF FRAUD I made a 1 off purchase from this company only to find out they had signed me up to a 8 week subscription. They did not notify me of this next transaction until it had been completed and funds removed from my account. The so called customer services just seem to shrug their shoulders and say tough . Avoid thess guys and get your meds elsewhere. If this stops just one person dealing with this cowboy company then I will feel a sense of joy”

“I am still waiting to receive my order!”

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MedExpress Online Pharmacy is rated 4.8 based on 4,653 reviews